We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Singapore Airlines


4.5 of 5 stars
3,352 Reviews
Headquarters: Airline House 25 Airline Road, Singapore 819829 Singapore +65-6223-8888 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2085
    Excellent
  • 864
    Very good
  • 258
    Average
  • 90
    Poor
  • 55
    Terrible
Service was great

Food was great as was the service, the only thing that I wasn't so happy with was when sleeping the... read more

5 of 5 starsReviewed yesterday
Maria R
,
Perth, Australia
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.

3,352 Reviews from our TripAdvisor Community

Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.

3,352 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Food was great as was the service, the only thing that I wasn't so happy with was when sleeping the bedding was very hard and uncomfortable. The cabin crew did come and ask at the end of the flight if there was anything that I wasn't happy with and she wrote down what I had just said. Which hasn't happened...

More 
International Business Class Perth - London

Helpful?
Thank Maria R
Singapore, Singapore
Level Contributor
5 reviews
4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The best service so far. Staffs were very helpful and friendly. Taste of food was great. Entertainment on board was very helpful to kill time.

Asia Economy Singapore - Hong Kong
Helpful?
Thank HermanSutanto
hemel
Level Contributor
718 reviews
198 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Flew premium economy the extra legroom is most welcome The staff were very good My concern that we ordered vegetarian food which was a throw back to the dark ages of airline cuisine

International Premium Economy Singapore - London
Helpful?
Thank davethedrill
Dubai, United Arab Emirates
Level Contributor
94 reviews
23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is a bench mark in service and quality. you cant go wrong with them. I prefer them if cost suits me, as cathay pacific is great too. or if air asia throws a deal half in price or even less. for australia and singapore/malaysia i find it one of best airlines. good food, good online bookings etc

International Economy Dubai - Singapore
Helpful?
Thank sanjhall
Liverpool, United Kingdom
Level Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On the first leg of their flight to Singapore. Easily the best experience I've had with any airline; short or long haul. Staff we incredibly helpful and friendly. The food was great and just about had time to watch a film on the excellent in flight entertainment system. Just a shame our flight was only 1 hour 40!

Europe Economy Manchester - Munich
Helpful?
Thank quix21
Level Contributor
2,240 reviews
469 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The check-in staff was excellent. The service is very good by the check-in staff.The on board cabin crew service was basic.The food was good.After the service the cabin crew was congregated in the galley was seated and chatting.

Southeast Asia Economy Colombo - Singapore
Helpful?
Thank SE s
Singapore, Singapore
Level Contributor
157 reviews
140 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

On my last flight I sat bulkhead. Today I’m sitting on a regular next gen biz class seat on this SQ 777-300ER. I’m tall and with this seat if you’re sitting straight up (or slightly angled) you cannot stretch your legs straight ahead for you hit the seat in front. So to stretch out you have to sit sideways to...

More 
International Business Class Singapore - Dubai

Helpful?
Thank bojantercon
More ▾
Singapore, Singapore
Level Contributor
157 reviews
140 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Finally I get to fly on the Next Gen business class product from SQ! The interior of the cabin is definitely more stylish with a copper - silver - gray colour palette that exudes elegance. For a change I sat in the bulk head, which is usually not my preferred seat. But with this new seat, I think that is...

More 
International Business Class Dubai - Singapore

Helpful?
Thank bojantercon
More ▾
Singapore River, Singapore
Level Contributor
39 reviews
12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best in flight service you can ever have. Full of smiles and personal attention. Cosy interior. World class food selection of food and taste. Excellent wines.

International Business Class Munich - Singapore
Helpful?
Thank Paithorn11
Gurgaon, India
Level Contributor
96 reviews
65 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first experience in this airlines and I was amazed by the food quality,hospitality,cleanliness and Time management.The check in formalities and baggage delivery was safe and prompt. It was an amazing experience truly.

Southeast Asia Business Class New Delhi - Singapore
Helpful?
Thank Ravi050
See travel tips for airlines
“Row 11 is best!”
 of 5 stars Paithorn11, 24 Sep 2016 | Read review
“Just the name is sufficient to guarantee best facilities.”
 of 5 stars Ravi050, 24 Sep 2016 | Read review
“get the seats up the back if you can, more room beside and behind.”
 of 5 stars sueemj, 23 Sep 2016 | Read review
“Sit in the front section of business near the rear bulkhead. this offers the quickest entry and exit.”
 of 5 stars Anrando, 21 Sep 2016 | Read review
“Use Book The Cook to choose the Lobster Thermidor”
 of 5 stars 239glennt, 21 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Singapore Airlines
The flag carrier of Singapore, Singapore Airlines (SQ) is one of the world's largest airlines. From its hub at Singapore Changi Airport (SIN), Singapore Airlines flies to more than 60 destinations in 35 countries on six continents. A member of the Star Alliance, the airline also has codeshare agreements with about 10 other airlines. Singapore flies all wide body jets configured with four classes of service: Singapore Airlines Suites, First Class, Business Class and Economy Class. The airline operates three lounges for premium passengers. The SilverKris Lounge has locations at 15 airports. Additionally, Changi Airport is home to The Private Room and KrisFlyer Gold Lounge.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

815 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (815)
Viewed
Food and Drink (211)
Viewed
Seat (85)
Viewed
Airline Lounge (25)
Viewed
Airport (62)
Viewed
Cabin (85)
Viewed
Onboard Feature (45)
Viewed
View from Window (76)
Viewed
Other (226)