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SAS


4 of 5 bubbles
2,129 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,129 Reviews from our TripAdvisor Community

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2,129 reviews from our community

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Showing 1,050: English reviews
Paris, France
Level Contributor
147 reviews
37 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

It was my first experience with this airline and not the best. They proposed me a flight from Frankfurt to Oslo with a 45 min connection time in Copenhagen (25 min only to board the next flight). The first flight left Frankfurt 30 min late, i.e. I would miss my connection in Denmark. When explaining the situation to the flight...

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Europe Economy Frankfurt - Oslo

Helpful?
Thank andrelmsantos
Level Contributor
42 reviews
21 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I did fly business class in the past, mostly United, Lufthansa and China Airlines – today's SAS flight was my first experience with this carrier. And that was incredible. I never had a clean, comfortable and stylish business class before. The flight attendees were kind and friendly, and the food was great. I recommend SAS business highly for your next...

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International Business Class San Francisco - Copenhagen

Helpful?
Thank AlohaJulius
Sweden
Level Contributor
988 reviews
196 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

had a booking on the last flight home but was early at the airport and i got a earlier flight back home , good service. Started in time and landed 15 min ahead so all in all a good flight. No wifi .....

Europe Business Class London - Stockholm County
Helpful?
Thank JHE
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Sweden
Level Contributor
988 reviews
196 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Started in time and landed 10 min ahead of schedule so back on track, service good on this flight with a happy crew, no WIFI though ,

Europe Business Class Stockholm County - London
Helpful?
Thank JHE
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London, England, United Kingdom
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

Have flown with SAS for six years now and have always found them to be most helpful, the cabin crew are friendly and are eager to help you where possible, tea and coffee are complimentary and you can have seconds! I have flown with other airlines long and short haul flights....but I do find SAS a comfortable airline to fly...

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Europe Economy London - Tromso

Helpful?
Thank Chris L
Level Contributor
47 reviews
21 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

SAS is good, but if You have connected flights BGO-RIX usually its provided by SAS and Air Baltic . So in this case might be a problem. SAS delayed flight from Bergen is normal already, but Air Baltic never waits nobody. So its your problem how to get in time :) Aircraft usually is clean, staff polite and helpful, enough...

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Europe Economy Bergen - Riga

Helpful?
Thank snuppa_m
Level Contributor
36 reviews
6 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Very efficient staff and generally good value for money. No problems, which is what you want, so on and off as quickly as possible.

Europe Economy London - Stockholm County
Helpful?
Thank Jeremy B
Germany
Level Contributor
82 reviews
46 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW

It's a state-owned airline, and tickets are a bit pricey compared to discount airlines - like norwegian, which often have the same routes and include free WiFi for a lower total ticket price. They did have a strike on another departure I wanted to travel, but not on this day. I hope it will improve over time, and maybe become...

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Europe Economy Frankfurt - Oslo

Helpful?
Thank janoleolsen
Oslo, Norway
Level Contributor
20 reviews
2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

In 1965 flying was a priviledge that few people could experience. Then the service was first class and the hostesses or stewards were keen to see that every passenger was totally satisfied. In 2016 many things have changed but SAS seems to manage to hold their standards of service reasonably well, and the prices are often competitive with the low...

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Europe Economy Oslo - London

Helpful?
Thank pdw1307
Oslo, Norway
Level Contributor
50 reviews
14 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

With SAS self-service system for checking in we went to SAS baggage drop Counter but was told by the system that the baggage was too Heavy, 25 kg. So we went to the manually operated drop and there the weight was a little under 21kg and 23 was the limit. 4kg difference, thats 20%. Then we checked the Board for...

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Europe Economy Oslo - Las Palmas de Gran Canaria

Helpful?
Thank Steinar Kjell I
See travel tips for airlines
“connected flights have to be provided only by SAS without intermediary”
 of 5 bubbles snuppa_m, 19 Jan 2017 | Read review
“Don't rely on the on-board food - take your own!”
 of 5 bubbles pdw1307, 18 Jan 2017 | Read review
“Pay extra for better service”
 of 5 bubbles steinarkjelli, 18 Jan 2017 | Read review
“get lots of contact details, not just one, as they are impossible to contact by normal routes”
 of 5 bubbles ErnaM_11, 14 Jan 2017 | Read review
“Avoid paying extra for PLUS category, the difference is minimal”
 of 5 bubbles ursvkaufmann, 13 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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