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SAS


4 of 5 stars
1,305 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 368
    Excellent
  • 501
    Very good
  • 272
    Average
  • 89
    Poor
  • 75
    Terrible
on time

service is okey - juice, water and tea, the plane was clean and everything was according to plan... read more

4 of 5 starsReviewed 3 days ago
Piotr M
,
Warsaw, Poland
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,305 Reviews from our TripAdvisor Community

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1,305 reviews from our community

Date | Rating
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English first
Droitwich, England, United Kingdom
Level Contributor
20 reviews
2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow this was by far the most efficient airline I've been on. Speedily went through check in at both ends with friendly professional staff, who went through baggage procedures in correct manner. Flight was on time both ways, in fact we were 14 minutes early on the journey home. It was only a short flight but impressed that we had...

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Europe Economy Birmingham - Copenhagen

Helpful?
Thank Diane S
2 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I travel often and have had other favourite airlines before, but now as much as i can i will fly with them. They offer great service and brilliant customer service.

Europe Economy London - Tallinn
Helpful?
Thank tarv0r
Bucharest, Romania
Level Contributor
39 reviews
4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I flied a few times this year with SAS. They have one of the fairest offer for food (fresh and proportionate). Always offering extra coffee and tea, making you feel (almost) spoiled. I even like the stewardess costumes... Bit old school, but giving me a feeling of homie/cozy place... Like they really provide you their best support. Nicely done! Planes...

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Europe Economy Stockholm County - London

Helpful?
Thank KristinaSavulescu
Level Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Since 1999 we have been spending 4 weeks on Playa del Ingles in January/February, and since 2003 we have ordered airline tickets and booked hotels directly. We have always used SAS as our airliner, because extra luggage weight, 8kg pluss 23 kg and no extra charges.

Europe Economy Oslo - Las Palmas de Gran Canaria
Helpful?
Thank Steinar I
Warrington, United Kingdom
Level Contributor
213 reviews
91 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in at Manchester was smooth and efficient. On board service was slick given the plane was full. Drinks were expensive and food limited so we were glad we bought our own. Announcements were none to clear by both flight crew and attendants.

Europe Economy Manchester - Stockholm County
Helpful?
Thank Paul S
Warsaw, Poland
Level Contributor
303 reviews
213 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

service is okey - juice, water and tea, the plane was clean and everything was according to plan, no complaints

Europe Economy Warsaw - Copenhagen
Helpful?
Thank Piotr M
Vilnius, Lithuania
Level Contributor
38 reviews
8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I fly from Vilnius to Stockholm almost on weekly basis in SAS+ or SAS Business class. First things first: I like in SAS that they are part of Star Alliance membership so they have common standards. I like how SAS treats customers when company has issues - delays, cancellations, etc. They never try to "save" money when they have problems...

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Europe Business Class Vilnius - Stockholm County

Helpful?
Thank Lukas L
Kiruna
Level Contributor
57 reviews
48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

SAS is one of two airlines flying regular to and from Kiruna. I usually use SAS. There are a couple of reasons, first: feels safe and reliable and second: makes it easier (check-in baggage goes the whole way instead of having to re-check-in at Arlanda) if continuing on international flights (then SAS is often a preferred choice) from Arlanda. This...

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Domestic Economy Stockholm County - Kiruna

Helpful?
Thank HAND1
Trondheim, Norway
Level Contributor
158 reviews
86 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The seat was very uncomfortable, it felt like the was a hard/metal piece sticking in my back the whole trip. Must be the worst flight ever. Some of SASs planes are getting really old.

Europe Economy Manchester - Oslo
Helpful?
Thank RaezoR57
Chicago, Illinois
Level Contributor
93 reviews
19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When a water bottle in your seat back is the highlight, it's pretty average. Ordered a gluten free meal. Didn't get it and had to pick through the meal provided. Really provided the minimum service even by American standards. The staff was pleasant. The plane was clean. The movie selection was old.

International Economy Chicago - Copenhagen
Helpful?
Thank Kim G
See travel tips for airlines
“For short trip grab a sandwich to take on board from airport as it will be cheaper, as there was not much selection on board.”
 of 5 stars dianesA1833BF, 24 Aug 2016 | Read review
“You can buy Extra service such as SASplus”
 of 5 stars steinari2016, 23 Aug 2016 | Read review
“4 out of 5, food could be better but in a whole you can travel in SAS+ with no issues and like a human being”
 of 5 stars 403lukasl, 22 Aug 2016 | Read review
“P.M. flights - always carry a jacket”
 of 5 stars carolynf271, 20 Aug 2016 | Read review
“Stay away from SAS”
 of 5 stars georgiosv329, 15 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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