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Ryanair

89,137 reviews
Headquarters: Ryanair Head Office, Airside Business Park, Swords Ireland K67 Y427
Overview
3.089,137 reviews
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About Ryanair
Headquarters: Ryanair Head Office, Airside Business Park, Swords Ireland K67 Y427

Airline Summary

Irish low-cost carrier Ryanair (FR) is one of the biggest airlines in Europe. It serves about 180 destinations in 27 European countries, plus Morocco. The airline's fleet is configured with a no-frills Economy Class, and passengers can expect to pay extra for things such as checking in at the airport and checking luggage, as well as food and drinks onboard. Ryanair has dozens of operating basis, with the primary bases located at Dublin Airport (DUB) and London Stansted Airport (STN).
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Rich S wrote a review Today
3 contributions
Barcelona - Palma de Mallorca
Domestic
One of the worse airlines I have been on. The was bad turbulence for my round trip flight with clear skies.. They charge you extra extra for children under 2. It’s more expensive to have a lap child than another seat. I had to go to the ticket booth and the lady is just laughing talking to her coworkers while people were waiting furiously. Equivalent to Frontier/Spirit in the US. Try to find a different airline if you can please avoid. All the workers were rude and plane is old and not updated.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mobile03921709723 wrote a review Today
1 contribution
Birmingham - Bucharest
Europe
App constantly gives errors when trying to check-in. Was not letting me check-in hence was forced to purchase the boarding pass at the airport for £55. Airport staff mentioned it is a common occurrence and Ryanair support team will not compensate you at all.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pavol H wrote a review Today
1 contribution
Vienna - Malaga
Europe
I had a problem that I added kids equipments to round trip tickets for my three children - a total of 90 euros!! When I later learned that the stroller and seats are included in the price, I wanted to cancel the extra kids equipments, but on the call with support I was told that extra luggage cannot be canceled in general. This poor customer experience unnecessarily detracts from otherwise good services. At the same time, if they had credits that I would use for the next flight, they would keep the money (if they want it that much) and the customer would remain satisfied. 😡
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kali Martinez wrote a review Today
Lincoln, United Kingdom4 contributions1 helpful vote
East Midlands - Barcelona
Europe
At the boarding gate in EMA, we already had passed passport control and were walking to catch up to the queue for the plane, when some extremely aggressive staff harassed us and took us back, claimed our cabin bag (included in the ticket, because it was a priority one) was "too big", then yelled continually at us, and told us we either pay them £70 or they wouldn't let us board. We tried to talk to someone else, but all the present staff pretended not to hear us. They bullied us into paying them for a bag that was the correct cabin size and that was already included. Their "measurement" box looked altered to me, it had a yellow line (a sticker) that was way too far back instead of at the edge of the box, which is supposed to have the correct measurements. They blatantly refused to give us a receipt. So they didn't give us a printed receipt, nor did they send an electronic one. Nothing. They did this to all priority passengers. I tried complaining with their customer service, but they must be an automated robot because the only thing they know how to do is to copy-paste the terms and conditions for baggage and that's all you're ever gonna get from them. The plane was extremely dirty. They have very aggressive staff that do dubious things and don't give receipts and the airline protects them. I do not recommend them to anyone. If you can avoid them and take another airline, do it!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cruiser21102296440 wrote a review Yesterday
1 contribution
Dubai - Amsterdam
International
Staff for the check-in as ignorant and her responsible to the time sensitive matters of passing and checking passengers quickly they spend off our on some very ill prepared passenger while everyone else's standing in line my as well not be able to make it to their Gates check in time the same time they don't want to be accountable for their sloppy work and make you pay for the next fight professional and and and being honest and delivering compensation one a passenger has received inferior service in terms of making sure their passenger who has arrived on time will make it to their flights they will not pay and want you to pay another 150 Canadian dollars to take the flight and stay in the airport for 15 hours overnight
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rich S wrote a tip Today
"Book with a different airlines please."
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Pavol H wrote a tip Today
"Be aware that the stroller and seats are included in the price, they cannot be cancelled."
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Kali Martinez wrote a tip Today
"Don't travel with Ryanair. They are very abusive."
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Cruiser21102296440 wrote a tip Yesterday
"Don't trust anything because they will try to extra money from your working class pockets you for whatever mistakes that they make"
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carlayr888 wrote a tip 16 Apr
"Bring your own food. They always run out about halfway down cabin. food and drink is overpriced. "
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Round TripOne-wayMulti-city
Depart
Thu, 02/05
Return
Thu, 09/05
Travellers
1, Economy