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Lufthansa


26,545 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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26,545 Reviews from our TripAdvisor Community

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26,545 reviews from our community

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Showing 12,372: English reviews
London, United Kingdom
Level 6 Contributor
129 reviews
87 helpful votes
Reviewed today
NEW
via mobile

We had a very long journey from London Stansted to Singapore with a number of flight connections. This meant that when all of our flights were delayed, our short connection times came to really bite us. Lufthansa were communicative throughout every delay. They ensured we knew exactly what time we would be able to board the plane, let us know...

Date of travel: January 2019
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International Economy Frankfurt - Singapore

Helpful?
Thank NatashaT809
Level 1 Contributor
4 reviews
Reviewed today
NEW

Travelled Dublin (DUB) - Frankfurt (FRA) - Naples (NAP). and Naples (NAP) - Munich (MUC) - Dublin (DUB). Friendly service, boarding was quick. Choice of small filled roll. The DUB - FRA flight was full and the amount of hand-luggage among passengers was too much for the inside of the plane. Before boarding one couple as picked out and insisted...

Date of travel: December 2018
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Europe Economy Dublin - Naples

Helpful?
Thank StephenDublin
Cape Town, South Africa
Level 5 Contributor
53 reviews
12 helpful votes
Reviewed today
NEW

I have not flown with Lufthansa for 10 years and was disappointed with the general service. The steward asked me if I wanted chicken or pasta and having chosen chicken, I received pasta. Things have changed.

Date of travel: September 2018
International Economy Johannesburg - Frankfurt
Helpful?
Thank Marie-Lynne B
2 reviews
Reviewed today
NEW

Nohing wrong with Lufthansa. Good service, flight on time. We experienced no problems during our trip to Argentina.

Date of travel: November 2018
International Economy Frankfurt - Buenos Aires
Helpful?
Thank Voyage13436004964
Bengaluru, India
Level 5 Contributor
53 reviews
10 helpful votes
Reviewed yesterday
NEW

Decent flight. Good food. In-flight service was average. They give very little information about food and beverages. Stewardess are uptight and rigid and extremely opinionated about Indians. If anyone doing cultural sensitivity, take this flight. You'll get loads of content for your learning! Great take off and landing. Enjoyed though :)

Date of travel: September 2018
International Economy Bengaluru - Frankfurt
Helpful?
Thank sukanyabsm
Vienna, Austria
Level 6 Contributor
108 reviews
41 helpful votes
Reviewed yesterday
NEW

Unfortunately my wife had a little accident in South Africa and has torn her ligament in the knie. I phoned Lufthansa and requested a Mobility flag for our return flight. From that call onwards everything worked smoothly. She was taken care of from Johannesburg up and until Vienna. Wheelchair Service was very friendly and helpful. In the planes she had...

Date of travel: January 2019
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International Economy Johannesburg - Vienna

Helpful?
1 Thank KPM112013
Los Angeles, California
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

My first leg of the trip from Los Angeles to a layover in Germany, then a short flight to Tel Aviv, albeit a long flight, comfortable, great service, flight crew extremely attentive. However the second part of the flight from Germany to Tel Aviv I was very disappointed as to their definition of Business Class. That flight the only difference...

Date of travel: October 2018
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International Business Class Los Angeles - Tel Aviv

Helpful?
Thank SamW W
Level 3 Contributor
11 reviews
Reviewed yesterday
NEW

Comfortable seat and food was good.Polite air hostage and good service I would always to choose this airlines.

Date of travel: December 2018
International Economy Munich - New Delhi
Helpful?
Thank SonuS1364
1 review
Reviewed yesterday
NEW
via mobile

We live internationally and travel often, so, we’ve experienced our fair share of airlines over the years. This was the first time our family (of 4, kids are 10 and 7) has flown this airline and I was curious to see if it would be worth it again in the future. After our experience flying from Nairobi to Frankfurt to...

Date of travel: January 2019
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International Economy Denver - Nairobi

Helpful?
Thank Sherpa823839
2 reviews
Reviewed yesterday
NEW
via mobile

I flew in LH0755 from BLR to Frankfurt which is about 10 hour flight. The second leg was from Frankfurt to Boston (LH0422) which was about 8 hour long flight. My flight from Frankfurt to Boston (LH0422) was amazing. Latest plane, updated touchscreens, two meals on an 8 hour flight, plenty of drinks in between, everything was excellent except for...

Date of travel: November 2018
More 
International Economy Boston - Bengaluru

Helpful?
Thank vijayrsh
See travel tips for airlines
“As most international flyers would know, no major diff between premium economy and economy except legroom!”
sukanyabsm, 15 Jan 2019 | Read review
“In any layover for a long destination, I would check to make sure that what you are paying for as to the class section”
130samww, 15 Jan 2019 | Read review
“Be prepared for a budget airline experience”
biztrav67, 15 Jan 2019 | Read review
“Take your own food as the special meals are really not special”
Crazeycatlady82, 14 Jan 2019 | Read review
“avoid at all costs”
ChIPseq, 14 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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