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Korean Air


3,500 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,500 Reviews from our TripAdvisor Community

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3,500 reviews from our community

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Showing 2,014: English reviews
Northern Virginia, Virginia
Level 5 Contributor
53 reviews
4 helpful votes
Reviewed yesterday
NEW

It was my first time flying with Korean Air and had a great experience. There's a lot more legroom than other airlines and seats seemed wider as well.

International Economy Washington DC - Hanoi
Helpful?
Thank littlewhitefrog
Xi'an, China
Level 3 Contributor
7 reviews
3 helpful votes
Reviewed 2 days ago
NEW

Their food and accommodations were excellent. I had their bebim bok cook su and it was very tasty and filling. They also served complimentary wine and beer on flight.

International Economy Honolulu - Tokyo
Helpful?
Thank sheldonn28
Clermont, Florida
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

This was my first experience on Kirean Air. It was a great flight with excellent service. I was dreading a nearly 14 hour flight however Korean Air made it a breeze. Even in the economy section there was a good amount of leg room. The flight attendants were English speaking (a relief for me), very attentive and friendly. The food...

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International Economy Atlanta - Seoul

Helpful?
Thank Nancy B
Adelaide, Australia
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

This review never got posted. Return PVG ICH. All I can say swim across, this airline sucks. Chose to fly different air line on return and my PA is looking for a job. Why on earth would you waste you money even if the company pays for it.

North Asia Business Class Shanghai - Seoul
Helpful?
Thank FlightAce001
London, United Kingdom
Level 4 Contributor
28 reviews
12 helpful votes
Reviewed 3 days ago
NEW

The flight attendants are THE BEST part of Korean Air! They're extremely friendly and attentive. Each of them could communicate in English with great proficiency, which is not as common in other East Asian airlines. The food was not great. It was very bland. However, you can ask for the Korean chilli paste to make it more edible. I wasn't...

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North Asia Economy Taipei - Seoul

Helpful?
Thank Annabelle H
Glasgow, United Kingdom
1 review
Reviewed 3 days ago
NEW
via mobile

Took an hour and a half before any drinks came out, when they did it was only soft drinks. I asked twice for a glass of wine, another 30 mins later I got one with the meal. Despite the tiny glasses it was obvious they didn’t want to do top ups. After 5 or 6 shots of wine they refused...

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Asia Business Class Seoul - Mumbai

Helpful?
Thank Graham A
Houston, United States
Level 5 Contributor
68 reviews
10 helpful votes
Reviewed 4 days ago
NEW

I've also flown business class with United, China Air, and Lufthansa. I'd rate Korean Air above United and China Air (which was easily the worst of the 4). Only Lufthansa offered better cabin experience and menu. Movie selection was OK - not as 'rich' as with United but, unlike United, there were a few movies worth watching. Also unlike United,...

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International Business Class Seoul - Los Angeles

Helpful?
Thank gottohavecoffee
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW
via mobile

Check-in was very smooth, flight was excellent, very comfortable seat, good service and nice staff. :)

North Asia Economy Tokyo - Seoul
Helpful?
Thank Laura K
Level 5 Contributor
71 reviews
15 helpful votes
Reviewed 5 days ago
NEW
via mobile

There is no way around it - it takes forever to fly to Korea. But Korean Air did everything they could to make the flight more comfortable - even in the economy section. The flight crew was attentive, the 2 meals we received (Yes - meals) were very good, and the flight attendants were always helping someone - even grabbing...

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International Economy Chicago - Seoul

Helpful?
Thank Mark B
Ulaanbaatar, Mongolia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed 5 days ago
NEW

Despite a very long layover of 20 hours at Incheon (arriving from ULN at 2120 hrs and departing at 1700 hrs the following evening), the ICN airport has good facilities, including reasonably good free beds to get some sleep, if you can grab one that's empty and if you can tolerate the loud mouth transit travellers who refuse to shut...

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Southeast Asia Economy Ulaanbaatar - Vientiane

Helpful?
Thank transkript
See travel tips for airlines
“Ask for Korean chilli paste to go with your food.”
649annabelleh, 22 Sep 2018 | Read review
“Carry along a few snacks and some drinking water on a Jin Air flight.”
transkript, 20 Sep 2018 | Read review
“Find somewhere to leave bags and spend the day on the strip (late night flight!)”
AndyK61, 18 Sep 2018 | Read review
“you cant easily do a online check in”
Zhabrina, 18 Sep 2018 | Read review
“We have the TSA Pre-check number so it speeds up the check in process. Works good. Worth the money to buy.”
captblythe2016, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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