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Korean Air


3,196 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,196 Reviews from our TripAdvisor Community

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3,196 reviews from our community

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Showing 1,816: English reviews
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed today
NEW
via mobile

Before I used to travel with SriLankan airlines my last 2 trip I travel with Korean air is totally different experience excellent in flight service and very good food and really worth it I will recommend to fly with Korean air between Colombo to Maldives

Asia Economy Male - Colombo
Helpful?
Thank Hussainmoh
Grand Cayman
Level 6 Contributor
133 reviews
61 helpful votes
Reviewed 4 days ago
NEW

Further evidence that Eastern airlines are far superior to their Western counterparts. On-time with excellent customer service provided at the terminals and on board. Meals were tasty and just the right quantity, seats were spacious, legroom was excellent and very comfortable, and a wide range of entertainment options on board. Felt like a guest not just a seat number being...

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International Economy New York City - Hanoi

Helpful?
Thank WillandNic
Okayama Prefecture, Japan
Level 6 Contributor
404 reviews
115 helpful votes
Reviewed 5 days ago
NEW

We jus wanted to get home. Tired after the first leg of the journey, we barely noticed this first hop. Boarding seemed to take for ever, perhaps because we were so tired. Lots of hustle and bustle as the flight crew did everything they had to do in the short duration of this flight. A token meal wrapped in plastic....

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North Asia Economy Seoul - Osaka

Helpful?
Thank Stephenbkk20156
Waipahu, Hawaii
Level 4 Contributor
33 reviews
17 helpful votes
Reviewed 6 days ago
NEW
via mobile

We always find international airlines to provide exceptional service. Korean Airlines is no exception. In addition to the standard pillow and blanket, we found a toothbrush set, pair of disposable house slippers, headsets and a bottle of water on our seats. We found the leg space to be more spacious than other commercial airlines. The service was excellent and the...

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International Economy Honolulu - Tokyo

Helpful?
Thank C H
Okayama Prefecture, Japan
Level 6 Contributor
404 reviews
115 helpful votes
Reviewed 6 days ago
NEW

The flight was delayed. Then there was some confusion about the gate, with different indicator boards displaying different information. Then it was delayed a couple more times. By the time we got on board, we were half asleep anyway. Things went well after that. We slept. They woke us up to feed us. We slept again. The flight didn't seem...

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North Asia Economy New Delhi - Seoul

Helpful?
Thank Stephenbkk20156
Level 3 Contributor
11 reviews
Reviewed 1 week ago

I enjoyed the hospitality from the cabin crew. The seats were normal economy seats, but the friendly service made the flight enjoyable.

Southeast Asia Economy Busan - Bangkok
Helpful?
Thank Jennifer M
Sydney, Australia
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed 1 week ago via mobile

This is the best Airline I have been on. Cabin service was just outstanding. You could not fault even on the smallest point. I would say I am now Korean Air unofficial brand ambassador....as I will be recommending them to all my family and friends. To all the cabin crew that was in my flight from Sydney to Vancouver on...

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International Economy Sydney - Vancouver

Helpful?
Thank Ellyas_Sydney
Nadi, Fiji
Level 6 Contributor
72 reviews
14 helpful votes
Reviewed 1 week ago

I simply like flying with Korean Air. The airplanes have more legrooms. And the seats are comfortable and bigger. The flight attendants are attentive and try to please everyone on the flight.

International Economy Seoul - Istanbul
Helpful?
Thank Nas D
Maui, Hawaii
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed 1 week ago via mobile

I hope that Korean Air does not change their policies. Nd I hope that this review doesn’t fill the flights that we book. The bags from OGG were handled by Hawaiian Airlines through our final destination of BKK because it was all on one itenerary. This review is for HNL to Incheon. I think that our section was about 90%...

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International Economy Honolulu - Seoul

Helpful?
Thank ketmars
Connecticut
Level 5 Contributor
64 reviews
27 helpful votes
Reviewed 1 week ago via mobile

A380 business class has tons of room but very little privacy. 2-2-2 layout with straight-facing seats and no dividers makes for no real privacy. Fortunately business class was fairly sparsely populated, but if not it would have felt quite full. Service and food were fine, lounge in the back is a fine place to stretch legs and get a drink.

International Business Class New York City - Seoul
Helpful?
Thank BTEFan
See travel tips for airlines
“All seats in economy are quite spacious, no one in our group of nine were uncomfortable.”
WillandNic, 12 Jul 2018 | Read review
“Just enjoy the experience so rarely found when travelling long haul”
muntrof, 4 Jul 2018 | Read review
“Layover in different Korean cities”
Rubpy, 27 Jun 2018 | Read review
“join their mileage programme and use the points on the way home to shower and relax in thier vip lounge”
dorrym, 25 Jun 2018 | Read review
“The Korean food selection tastes better.”
MrsSeow, 24 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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