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KLM Royal Dutch Airlines


11,841 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,841 Reviews from our TripAdvisor Community

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11,841 reviews from our community

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Showing 5,349: English reviews
Boquete, Panama
Level 5 Contributor
54 reviews
9 helpful votes
Reviewed yesterday
NEW

Excellent website for booking & web check-in; wonderful flight attendants - friendly, warm, fun, responded quickly when I required assistance...the attitude and willingness to be of service was outstanding! The food was great!!! Between meals, snacks and non-alcoholic beverages where on offer at least once every 2 hours. Comfortable seats for economy and the in-flight entertainment had a good variety...

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International Economy Panama City - Amsterdam

Helpful?
Thank PanaTravelRoo
London, United Kingdom
Level 6 Contributor
129 reviews
32 helpful votes
Reviewed yesterday
NEW

Nothing to dislike. We left (almost) on time and arrived 45 minutes later plus got a snack as part of the package. What is there to complain about albeit not quite the glamour of international travel as depicted in the ads!

Europe Economy London - Amsterdam
Helpful?
Thank AndrewJMS
South Shields, United Kingdom
Level 6 Contributor
129 reviews
42 helpful votes
Reviewed yesterday
NEW

The thought of getting on a plane for a 14 hour flight was a bit daunting, but the staff onboard did their best to make the time flow. Inflight entertainment is good from a host of movies (approx 50+) to chose from, plus TV shows, games, various cds and a flight tracker. There were 2 meals, dinner and a large...

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International Economy Amsterdam - Buenos Aires

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Thank GBJ-Cookies
South Shields, United Kingdom
Level 6 Contributor
129 reviews
42 helpful votes
Reviewed yesterday
NEW

Online check in was a breeze, our bags where checked all the way to our final destination. Onboard service was quick, it needed to be as the flight time of 65 minutes didn't allow much room for error. Food was a sandwich (everyone got the same) and a choice of drink (including alcohol), both at no extra cost. Everything was...

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Europe Economy Newcastle upon Tyne - Amsterdam

Helpful?
Thank GBJ-Cookies
Wangaratta, Australia
Level 6 Contributor
190 reviews
74 helpful votes
Reviewed yesterday
NEW

A short trip from Stockholm to Amsterdam in a in a Boeing 737 in business class. Seats the same as in economy class but with no-one in the seat between. Service and food ok. Not worth travelling business class.

Europe Business Class Stockholm County - Amsterdam
Helpful?
Thank RickandTatiana
Elgin, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

Arrival in Amsterdam was late and only had 30 minutes to get connection flight to Frankfurt. Departure gate was changed 3 times. Made it to the flight KL1767 in the last minute. On arrival in Frankfurt my baggage was not there. I had to get a train to Frankfurt which I missed because the queue at the lost / delayed...

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Europe Economy Aberdeen - Frankfurt

Helpful?
Thank Hewano
Alnwick, United Kingdom
Level 4 Contributor
42 reviews
12 helpful votes
Reviewed yesterday
NEW

one of three KLM flights servicing a river cruise. No probs with KLM at all , flights were full, luggage got where it should have . Strange I was the only one accepting to put hand uggage in hold ,as it was there was enough room in overhead lockers

Europe Economy Bucharest - Amsterdam
Helpful?
Thank tillysdad720H
Venlo
Level 6 Contributor
104 reviews
17 helpful votes
Reviewed yesterday
NEW

That's the way to fly! Flew premium economy, which is easy to book online as an extra. Easy booking, and check-in process online. Good service on board on drinks and food. Comfortable seating, good entertainment set. It can be that simple.

International Economy Amsterdam - Abu Dhabi
Helpful?
Thank kleinrichard
Level 6 Contributor
123 reviews
39 helpful votes
Reviewed 2 days ago
NEW

One of the best intercontinental flights we have had for quite awhile. The service was beyond superb and the staff went out of their way to please.

International Economy Amsterdam - Vancouver
Helpful?
Thank Ove S
Fort William, United Kingdom
Level 4 Contributor
41 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Boarding at the airport in Abu Dhabi was a pretty grim experience after wandering round the airport eventually found the gate downstairs. When are KLM going to move with the times and do something about their entertainment system, been the same for years. Not my choice of airline but all was available, tried to get in lounges at airport and...

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International Economy Abu Dhabi - Amsterdam

Helpful?
Thank Jamesstu
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See travel tips for airlines
“you get what you pay for but the customer service is a bunch of liars and its totally unneccassary”
Hewano, 25 Sep 2017 | Read review
“The best flight with this airline would be one that was flown with another carrier”
244JohnD244, 24 Sep 2017 | Read review
“no need to prebook seats.”
andrego5, 23 Sep 2017 | Read review
“Do not book if you weigh over 100 pounds or are more than 5 foot tall. NO ROOM!”
louiseq204, 21 Sep 2017 | Read review
“just don't”
loicj276, 20 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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