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JetBlue


11,910 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,910 Reviews from our TripAdvisor Community

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11,910 reviews from our community

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Showing 11,072: English reviews
San Diego, California
Level 6 Contributor
251 reviews
90 helpful votes
Reviewed today
NEW

The flight was great; seats were spacious, leg room was ample, service was fast and efficient, and all those factors seem to help 'shorten' the 5 hrs. in the air. It was all very pleasant. On the other hand, the check-in wasn't nearly what it should have been. The kiosks weren't working properly and representatives weren't available to assist. The...

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Domestic Economy New York City - San Diego

Helpful?
Thank SoCalMare
Level 1 Contributor
4 reviews
Reviewed today
NEW

Second roundtrip on JetBlue and enjoyed it very much! Seems like more legroom than Delta, and very generous with the snacks :) Will fly with JetBlue again!

Mexico Economy Orlando - Cancun
Helpful?
Thank Dana H
Pembroke Parish, Bermuda
Level 4 Contributor
27 reviews
5 helpful votes
Reviewed today
NEW

Quick flight. Friendly and attentive staff, plane was clean, satisfactory leg room although you can purchase more leg room seats. Good variety of free snacks and drinks.

International Economy Hamilton - New York City
Helpful?
Thank LaKeishaT4
1 review
Reviewed today
NEW

#jetblue ending service from JFK to Daytona Beach !!! Say it ain’t so !!! #jetblue has awesome service to Daytona from JFK !!! Keep it going !!!

Domestic Economy Daytona Beach - New York City
Helpful?
Thank Dave M
Branford, Connecticut
Level 4 Contributor
26 reviews
2 helpful votes
Reviewed yesterday
NEW

The non-stop from HPN to RSW is so easy and dare I say enjoyable. I take this flight quite a bit and have never had a problem (no delays, cancelations, bumps, etc). Between the lovely service, WiFi and in flight entertainment you barely notice it's a 2 hour plus flight!

Domestic Economy White Plains - Fort Myers
Helpful?
Thank Nancy K
Manila, Philippines
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW

Boarding procedure was fast Flyfi and entertainment was available Snacks and drinks as well as attendants service was pleasant Will definitely fly again with them.. happy Filipino passenger🙏🏼

International Economy Grand Cayman - New York City
Helpful?
Thank Emmanuel D
Chicago, Illinois
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed yesterday
NEW

This was my first flight on Jet Blue airlines. I was very impressed with there on time departures/arrivals, increased leg room and tasty snacks. Airline associates were very friendly and strives to make your flight enjoyable. Free WiFi was a plus. I'll be back!!

Caribbean Economy Chicago - Nassau
Helpful?
Thank tamranorfleet103
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Jet Blue has great service! While it was only a short flight the entertainment and snacks and beverages provided were fantastic! IF you do go internationally make sure to take a pen, the flight does not provide this and it is needed to fill out custom forms.

Caribbean Economy Fort Lauderdale - Punta Cana
Helpful?
Thank Culture56195200140
Quincy, Massachusetts
Level 2 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I have traveled with most major airlines both for business and leisure over 30 times in the last few years. I have enjoyed the on time arrival and departure, courtesy and knowledge of ✈️ staff, as well as, customer service while flying with Jet Blue. The value for the great experience made for an overall positive trip all around.

Caribbean Economy Boston - Punta Cana
Helpful?
Thank Tour00486951400
New York City, New York
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Our flights going and coming were on time. The staff was attentive and kind towards my children. The pilots thanked us assured us we were in good hands.

Caribbean Economy New York City - Punta Cana
Helpful?
Thank Famidee
See travel tips for airlines
“Book early or book on sale offerings.”
SoCalMare, 15 Nov 2018 | Read review
“Extra legroom awesome”
J8362TSdavem, 15 Nov 2018 | Read review
“Be polite, treat everyone with respect, smile and you will get back much more in return.”
Camper08465295834, 13 Nov 2018 | Read review
“For a long flight, pay for the extra leg room seats.”
DaveJ8563, 13 Nov 2018 | Read review
“Don't fly this airline if other alternatives are available.”
nolanb741, 13 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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