We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JetBlue


6,818 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

6,818 Reviews from our TripAdvisor Community

Write a Review

6,818 reviews from our community

Filter reviews by popular destinations:
All reviews New York City Boston Fort Lauderdale Orlando San Juan Newark San Francisco Los Angeles Long Beach Las Vegas Washington DC Tampa West Palm Beach Cancun Buffalo
Traveller rating
Cabin
  • (5,928)
  • (0)
  • (0)
  • (317)
Route
  • (4,457)
  • (998)
  • (600)
  • (142)
  • (49)
  • More
Language
  • More
Showing 6,256: English reviews
Bonita Springs, Florida
Level 1 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I have been dealing with a mother in a wheelchair & my father her care taker. Dads been in and out of the hospital, currently in ICU, when I called JetBlue to ask to explain,extend, not sure when. I spoke to an saint. He understood completely, he had a similar experience with his dad a year earlier he told me...

More 
Domestic Economy Fort Myers - Boston

Helpful?
1 Thank SkippyBartender
Palm Bay
Level 4 Contributor
27 reviews
3 helpful votes
Reviewed yesterday
NEW

The first flight was delayed by two hours, rescheduled for noon the next day. Everything went off without a hitch. There is a lot of leg room on the aircraft and all snacks are full size. This airline is a must fly again.

Domestic Economy Orlando - Washington DC
Helpful?
Thank 417frankw
suffern, ny
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 2 days ago
NEW

We bucked traffic for an early flight.. Got to the airport , which is a pleasure in and of itself. Went through the unusual swift clearance and since we were early,sat down to wait. Soon we were boarding . The flight took off on time and landed a few minutes early. Our luggage was waiting when we got to the...

More 
Domestic Economy White Plains - West Palm Beach

Helpful?
Thank edith k
Level 3 Contributor
13 reviews
Reviewed 2 days ago
NEW

I had a very early morning flight from Orlando to Nassau and although it was 6am, the staff was all smiles, kind and courteous and the plane was very clean. We didn’t leave on time And arrived a bit late, but it didn’t disrupt my schedule and they were apologetic about it

Caribbean Economy Orlando - Nassau
Helpful?
Thank Cia G
Long Island, New York
Level 4 Contributor
24 reviews
27 helpful votes
Reviewed 2 days ago
NEW

I fly Jet Blue 5 to 6 times a year. The seats are big with plenty of legroom. All of the attendants are very friendly and delightful! Even the captain says goodbye as you're getting off. They give you many choices of snacks and drinks. On certain flights you can buy lunch.They are the only airline I fly. I love...

More 
Mexico Economy New York City - Cancun

Helpful?
Thank cfulky
East Hampton, Connecticut
Level 6 Contributor
296 reviews
93 helpful votes
Reviewed 3 days ago
NEW

We chose Jet Blue for our vacation to Sanibel Island because the flight was direct to RSW and the price was unbelievably inexpensive ( $166 for each of us) !! Wow, what a deal! We were immediately pleased with all the leg room compared to Delta which we usually book. All of the employees were very pleasant and helpful. We...

More 
Domestic Economy Hartford - Fort Myers

Helpful?
Thank BamTgg
Grand Cayman
Level 6 Contributor
110 reviews
21 helpful votes
Reviewed 3 days ago
NEW
via mobile

Flight arrived on time! Check in was quick, attendants were kind. So it was a good flight! I think space between seats are bigger that another Airlines!

International Economy Grand Cayman - New York City
Helpful?
Thank opaguioth
Miami, Florida
Level 6 Contributor
178 reviews
24 helpful votes
Reviewed 3 days ago
NEW

Traveling home to Florida after an amazing trip in the Dominican Republic was very frustrating. What is with all the 1,000 questions before getting on the plane by JetBlue staff and not even TSA or security. It was very annoying to have to answer or report to about 4 people prior to getting on the plane. Then while on the...

More 
International Economy Santo Domingo - Fort Lauderdale

Helpful?
Thank Kassandra L
Fergus, Canada
Level 3 Contributor
17 reviews
3 helpful votes
Reviewed 3 days ago
NEW

Fantastic. No fuss flight. Easy check in - smooth flight - very pleasant surprise for economy last minute flight.

Domestic Economy Buffalo - New York City
Helpful?
Thank WPatton2014
Deerfield, New Hampshire
Level 4 Contributor
44 reviews
Reviewed 3 days ago
NEW

Headed down on a Friday night the day before our cruise left. Getting to Logan was easy and in Fort Lauderdale the hotel was there to pick us up. The flight went very well. The seats down were very uncomfortable, better on the way back. Plenty of room and good service. I guess the only thing I could ask for...

More 
Domestic Economy Boston - Fort Lauderdale

Helpful?
Thank Mark W
See travel tips for airlines
“Sit and enjoy!”
cfulky, 9 Dec 2017 | Read review
“If possible just bring carry on luggage to avoid waiting times for finding luggage.”
WPatton2014, 8 Dec 2017 | Read review
“Be prepared for some poor seats on some types of jets”
L5509BCmarkw, 8 Dec 2017 | Read review
“please be at this airport at least 3 hours ahead of time if you want to make your flight”
DebbieRagooNYC, 7 Dec 2017 | Read review
“coffee and good ear phones is all you need.”
DebbieRagooNYC, 7 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

488 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (488)
Viewed
Airport (61)
Viewed
Food and Drink (31)
Viewed
Seat (27)
Viewed
Seat (17)
Viewed
Onboard Feature (22)
Viewed
Cabin (27)
Viewed
Food and Drink (10)
Viewed
Onboard features (3)
Viewed
View from Window (89)
Viewed
Our fleet (4)
Viewed
View from window (3)
Viewed
Cabin (1)
Viewed
Airport (3)
Viewed
Airline Lounge (5)
Viewed
Other (185)