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Jet Airways


11,226 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,226 Reviews from our TripAdvisor Community

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11,226 reviews from our community

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Showing 10,623: English reviews
1 review
Reviewed yesterday
NEW

Great experience whenever I have travelled with Jet Airways. They have a wide variety of fares, You can choose from Economy and business class service also.

Date of travel: January 2019
Domestic Economy Ahmedabad - New Delhi
Helpful?
Thank Jigar D
Mumbai, India
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Comfortable seats.Good hospitality.Excellent meal from variety of meal options.timely departure and arrival.

Date of travel: January 2019
Domestic Business Class Mumbai - Chennai
Helpful?
Thank Vijayjain423
Geneva, Switzerland
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed yesterday
NEW

Tiny, narrow seats (a 3 - 4- 3 configuration where other airlines use 2 - 3- 2 - you can imagine the lack of space), my knees touched the seat in from and I'm only 1m75! Very uncomfortable seats (hard) and when the person in front reclines, he is literally in your face! Entertainment system very dated. Staff aloof and...

Date of travel: January 2019
More 
International Economy London - Mumbai

Helpful?
Thank mfwalshy
Mumbai, India
Level 6 Contributor
257 reviews
33 helpful votes
Reviewed yesterday
NEW

I had economy class booking when i reached boarding gate i was informed i am upgraded to premier class lovely I just love it the way Jetairways treats. The crew service and the food was just amazing. Nice ambiance quality was amazing, cleanliness in the aircraft just amazing. Love you Jet airways.

Date of travel: January 2019
Domestic Business Class Mumbai - New Delhi
Helpful?
Thank KapilDwivedi
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed yesterday
NEW

Best economy class flights in india.. world-class service..professional and courteous staff and on time departures and early arrivals

Date of travel: December 2018
Domestic Economy Kochi (Cochin) - Mumbai
Helpful?
1 Thank GaneshS382
West Midlands, United Kingdom
Level 4 Contributor
29 reviews
20 helpful votes
Reviewed yesterday
NEW

The journey was turbulent and as soon as we levelled out and the crew brought out the refreshments and I stated to enjoy them, the plane dropped dramatically and my wine spilled all over me ! Now I do understand that these sort of things happen, but when a member of the crew a small pack of “wet wipes” I...

Date of travel: December 2018
More 
Europe Economy Birmingham - Tenerife

Helpful?
Thank John T
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

It was a nice trip from Delhi to Ahmedabad nice aircraft great ambience and nice hospitality by the staff

Date of travel: January 2019
Domestic Economy New Delhi - Ahmedabad
Helpful?
Thank dwivedi_ss
2 reviews
Reviewed yesterday
NEW
via mobile

On time evening flight where all the other operators were delayed by more than an hour due to Delhi fog.

Date of travel: January 2019
Domestic Economy Kolkata - Mumbai
Helpful?
Thank Vishnu76
2 reviews
Reviewed yesterday
NEW
via mobile

On time flight. Superb service comfortable with new 800 max and nice food. Comfortable cruising even in bad conditions midway.

Date of travel: January 2019
Domestic Economy Mumbai - Kolkata
Helpful?
Thank Vishnu76
1 review
Reviewed yesterday
NEW

The flight logistics was managed excellently . There was a special food offered during the flight . Though the flight was delayed due to traffic at the airport , it was reached almost on time . The magazine Jet Wings was having good all round information . Air hostess were courteous . I am very satisfied with the over all...

Date of travel: January 2019
More 
Domestic Economy Mumbai - Kozhikode

Helpful?
Thank Shailesh2107
See travel tips for airlines
“Use another airline”
mfwalshy, 22 Jan 2019 | Read review
“Morale to this story is drink out of the bottle and stay dry.”
johntB3697HO, 22 Jan 2019 | Read review
“Jet Airways is still a preferred airline when it comes to Domestic flight”
Shailesh2107, 22 Jan 2019 | Read review
“Bad Airline with very unprofessional and rude staff, no food for kids on board. Avoid Jet Airways as I told everyone in my freind circle”
devindersaini13, 22 Jan 2019 | Read review
“Do not go to the toilet its disgusting.”
jaynebelinda123, 21 Jan 2019 | Read review
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About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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