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Jet Airways


8,934 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,934 Reviews from our TripAdvisor Community

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8,934 reviews from our community

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Showing 8,437: English reviews
Tiruvannamalai, India
Level 5 Contributor
61 reviews
18 helpful votes
Reviewed today
NEW

Jet airways has always been a good and quality conscious airline. I have flown it since their inception, or around that time. Yes, there have been changes, especially the fares have gone up, but their quality still is good and they treat their customers well. You get a nice snack in coach class. Only on one flight were the seats...

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Domestic Economy Chennai - New Delhi

Helpful?
Thank Periakka
Boston, Massachusetts
Level 4 Contributor
32 reviews
2 helpful votes
Reviewed today
NEW

The service was excellent. It was a short flight which flew on time both to and from the destination city. The aircraft was clean and the crew were very friendly.

Asia Economy Dhaka City - Kolkata
Helpful?
Thank shibliab
Hyderabad, India
Level 6 Contributor
901 reviews
449 helpful votes
Reviewed today
NEW

I am a loyal passenger of Jet Airways. I do always believe in establishing good relationship. I do make other people feel important and valued. This has been my style throughout my life. May be God is giving the same back to me thru New Delhi ground staff of Jet Airways. The friendly and warm ground staff of Jet Airways...

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Domestic Business Class New Delhi - Hyderabad

Helpful?
Thank Kesava_Mallia
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Kanpur, India
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed today
NEW

This is my favorite airline. It is always a pleasure to fly with JET AIRWAYS. From the booking to landing every thing was excellent.

Domestic Economy New Delhi - Kolkata
Helpful?
Thank HABIB_KNP
Mumbai, India
Level 1 Contributor
4 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Flight was delayed by 30 minutes while taking off, however landed on time. Jet streaming - the services started by Jet are not worth. Disconnecting many times in between & its irritating when you can’t see the movie/ tv show at a stretch.

Domestic Economy Chennai - New Delhi
Helpful?
Thank BHA192
Orpington, United Kingdom
Level 5 Contributor
53 reviews
21 helpful votes
Reviewed today
NEW

It makes no difference who you fly with regarding budget airlines now. Cabin luggage was taken away from us and we weren't told why until we boarded the plane. The reason was apparently only 6 bags had been checked into the hold so to balance the plane hand luggage was placed in the hold. We had no time to take...

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Europe Economy London - Alicante

Helpful?
Thank MrsMouse85
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

It was great to travel with Jet Airways ,the food was amazing and hostess were great .. overall 4/5 as their was a delay in flight so 4 otherwise i would give a 5

Domestic Economy Lucknow - Pune
Helpful?
Thank Rishabh J
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

Some of the best offers given by jet airways in jetprev section with benefits of lounge access and hotel bookings

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

timely departure and arrival of flights with class service by polite attendants and air hostesses during travel

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Fine and timely service provided by all available pretty flight stewardesses with the comparatively better in class in this route by a airline industry

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
See travel tips for airlines
“check for which plane they are using before booking.”
Periakka, 21 Jul 2018 | Read review
“Jet2, Easyjet and Ryanair all have the same policies - pay for it if you want it!!!!”
MrsMouse85, 21 Jul 2018 | Read review
“Bigger seats, more leg room needed, tv at least music to be provided.”
Gk5178, 20 Jul 2018 | Read review
“book ticket from the airline site, Block your seat and print your boarding pass from the kiosk to avoid queues”
1Anurag, 20 Jul 2018 | Read review
“Book business. Not recommended for economy travelers.”
div106, 20 Jul 2018 | Read review
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About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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