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Air Serbia


649 Reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia +381 11 311 21 23 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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649 Reviews from our TripAdvisor Community

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649 reviews from our community

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Showing 344: English reviews
1 review
Reviewed 2 days ago
NEW

Beware of their promotional tickets trap!!!!! I bought promotional return ticket from London to Belgrade priced at £170, which comes only with hand language, when I wanted to add an extra check-in language I got a SHOCKING surprise, they asked me to pay 120 Euros for that, so in effect my promotional ticket ended up costing more than regular ticket...

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Europe Economy London - Belgrade

Helpful?
Thank steven b
Belgrade, Serbia
Level 6 Contributor
40 reviews
10 helpful votes
Reviewed 3 days ago
NEW

AirSerbia is company like any other, not talking about low cost, that flies in Europe. Service is OK. I flew with them to Rome, Dusseldorf, Istanbul as well. Only thing I don t like is the sandwich they offer. It got so small. As for the problems most of people here had, they should ask them selfes how much of...

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Europe Economy Belgrade - Berlin

Helpful?
Thank TheEnt
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW

This is not the first time to travel with this compan. It's ok for short flights in Europe. Maybe little overpriced.

Russia Economy Belgrade - Moscow
Helpful?
Thank Orcaplace
Level 1 Contributor
3 reviews
Reviewed 1 week ago

I was very frustrated that the flight from Prague to Belgrade was delayed for almost 1.5 hours at the beginning. The plane did not look in great shape and the interior looked very old. This made me wonder how long this plane has been in service. But the flight between Belgrade and Split was quite new and nice. Due to...

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Europe Economy Prague - Split

Helpful?
Thank Lin Y
Burlington, Canada
2 reviews
11 helpful votes
Reviewed 1 week ago

I would like to commend your St.Petersburg representative - Anastasia Gorbunovich- for her excellent customer service skills. I booked my flight from St.Petersburg to Belgrade via ClearTrip. Ticket numbers were provided by them after the payment was processed, but we were unable to complete booking via the link provided by ClearTrip. At the airport, we learned that our names did...

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Europe Economy St. Petersburg - Belgrade

Helpful?
Thank yscca2017
ITel-Aviv
Level 5 Contributor
44 reviews
22 helpful votes
Reviewed 2 weeks ago

I flied from Stockhoilm to Tel Aviv with connection in Belgrade. The space between rows was a little too narrow for me but no worse than with other carriers. They served a good sandwich on both flights. The chair was not too comfortable even on exit row. Flights on time and good connection service. No extra charge for baggage however...

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International Economy Stockholm County - Tel Aviv

Helpful?
Thank First_of_May
Cardiff, United Kingdom
Level 6 Contributor
202 reviews
145 helpful votes
Reviewed 2 weeks ago

The plane seemed decent enough A320 Cabin crew were smart in their appearance. We were served in flight food and drink and had regular updates from flight deck.

Europe Economy Belgrade - London
Helpful?
1 Thank ccfceuropesNO1
Belgrade, Serbia
Level 4 Contributor
24 reviews
12 helpful votes
Reviewed 2 weeks ago

The flight was on time and was quite pleasant. The aircraft used was ATR but the leg room was OK, not too bad. A sandwich and drinks were offered, including alcohol, some really nice wines on offer. All in all, a good flight, nice crew, pleasant and polite.

Europe Economy Belgrade - Prague
Helpful?
1 Thank Marko L
Novi Sad
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed 2 weeks ago

One thing is sure, the crafts are new, clean, staff is polite and they are helpful. The snack, if we can call it snack is ridiculously small since the ticket is not cheap at all.

Europe Economy Valletta - Belgrade
Helpful?
Thank Zoran J
Solroed Strand, Denmark
Level 4 Contributor
35 reviews
8 helpful votes
Reviewed 2 weeks ago

This is a nice airline. New plane and acces to free entertainment, such as movies and Music, through their app. Crew is politi and skilled, service and refreshment is average.

Europe Economy Belgrade - Copenhagen
Helpful?
Thank H_C_Enevold
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See travel tips for airlines
“Beware of Promotional tickets rip-off.”
V4127HOstevenb, 22 Sep 2017 | Read review
“Give yourself a longer layover time. 2+ hours should be ample.”
LinY55, 11 Sep 2017 | Read review
“With 30eur charge for airport check in - Air Serbia is close to be low cost company.”
JanusZoran, 5 Sep 2017 | Read review
“Download app before boarding”
H_C_Enevold, 4 Sep 2017 | Read review
“just book a flight online”
, 30 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.

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