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Air Serbia


1,090 reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia 011 381 11 3112123 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,090 Reviews from our TripAdvisor Community

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1,090 reviews from our community

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Showing 583: English reviews
Amersfoort, The Netherlands
Level 6 Contributor
188 reviews
128 helpful votes
Reviewed yesterday
NEW

I booked a flight from Amsterdam to Podgorica on 12th of september 2018 with a stopover at Belgrade with Air Serbia. The scheduled departure from Amsterdam was 10 AM. However, soon it became clear there was a massive delay because of an incident at Belgrade airport: an egyptian plane with defect landing gear was blocking the only runway of this...

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Europe Economy Amsterdam - Podgorica

Helpful?
Thank nielshartgers
Milwaukee, Wisconsin
Level 3 Contributor
6 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Outgoing flight: Service was excellent! Flight attendants very professional, kind and helpful on the first flight. In flight meals were good quality, and we had drink service included. There are TV's on board and it was overall very pleasant. Check in was easy and pain free. Our bags did get weighed and we (two of us) requested seats together at...

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International Economy New York City - Athens

Helpful?
Thank Amaven
Abu Dhabi, United Arab Emirates
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 2 days ago
NEW

Okay for short hour flights as they do not have tv screen. Everything is as good as normal, but I got disappointed with their wifi. It was so poor cannot even refresh a facebook page, good thing I only purchased the cheapest one.

Europe Economy Belgrade - Frankfurt
Helpful?
Thank BeingBern
Wilmington, North Carolina
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 3 days ago
NEW

After accident on runway we have to wait 11 hours for our next flight.Taking new tickets took forever,waiting in lines took forever.We are lucky that nobody fainted while waiting. They should use more computers,open more lines and resolve that minor problem on runway faster.

International Economy Belgrade - New York City
Helpful?
Thank lilijana62
Level 3 Contributor
17 reviews
8 helpful votes
Reviewed 3 days ago
NEW
via mobile

Our flight to NYC and back with Air Serbia was an almost excellent experience. The only thing that i didn't like was the personal media station which seemed οld tech and had just a few movies with no subtitles.

International Economy Thessaloniki - New York City
Helpful?
Thank Giorgos P
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

When I was flying to Belgrade from Ljubljana I got a little bit anxious during landing because it was a little bit bumpy. The planes with which I was flying with were quite old. The staff was very amicable though.

Europe Economy Ljubljana - Belgrade
Helpful?
Thank Anita S
Sarajevo, Bosnia and Herzegovina
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed 3 days ago
NEW

my travel with air serbia vas great. Interesting thing was that the plane was named after Goran Bregovic (famous modern composer and musician) so we had a nice feelings entering the plane, expecting drums and his music... There was no music in the plane, but it stayed in our heads and minds, so that was relaxing and inspiring.

Europe Economy Sarajevo - Belgrade
Helpful?
Thank talucic
Copenhagen, Denmark
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed 4 days ago
NEW

Any airline will from time to time experience problems and delays. That is forgivable. But it is inexcusable not to keep the customers informed. We had tickets with Air Serbia from Croatia to Denmark with a 2 hour layover in Belgrade. First flight was delayed, first 30 minutes, then an hour - but still no plane, no explanation, no information....

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Europe Economy Dubrovnik - Copenhagen

Helpful?
Thank 392allans
Tampere, Finland
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed 4 days ago
NEW

I didn't encounter any issues, really. Flight and plane were relatively comfortable. Food is average like most airlines.

Europe Economy Stockholm - Belgrade
Helpful?
Thank ap_viirtela
Level 4 Contributor
28 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Short flight, pleasant with kind and helpful staff, punctual which I appreciate most, decent price, not cheap

Europe Economy Split - Belgrade
Helpful?
Thank NadaM251
See travel tips for airlines
“avoid them”
nielshartgers, 20 Sep 2018 | Read review
“Do online check in. Be sure to check your baggage weight before check in.”
Amaven, 19 Sep 2018 | Read review
“If you want to get to a places in time choose a different provider.”
lilijana62, 18 Sep 2018 | Read review
“Just make sure your dimensions and weight restrictions are met. Very cheap with no checked bag.”
RestbizplanetEarth, 17 Sep 2018 | Read review
“Avoid Air Serbia at any cost”
O7517ARmichaela, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.

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