We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Interjet


3,935 reviews
Headquarters: Ignacio Longares No. 102 Lote 2 Mza. 2, Toluca 50200 Mexico 011 52 800 011 2345 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

3,935 Reviews from our TripAdvisor Community

Write a Review

3,935 reviews from our community

Filter reviews by popular destinations:
All reviews Mexico City Cancun Guadalajara Monterrey New York City Puerto Vallarta Havana Bogota Los Angeles Los Cabos Merida Tijuana Miami San Jose Huatulco
Traveller rating
Cabin
  • (1,348)
  • (0)
  • (0)
  • (0)
Route
  • (540)
  • (418)
  • (184)
  • (129)
  • (40)
  • More
Language
  • More
Showing 1,348: English reviews
Mexico City, Mexico
Level 6 Contributor
131 reviews
28 helpful votes
Reviewed today
NEW
via mobile

Interjet started as a low cost airline, to become a full rate one without really being one. Is an upgraded low cost but still needs to improve in Manu senses. It’s true that you can find very attractive rates ejem you booked in advance, but usually you pay higher rates than a los Cost. The planes are good and The...

Date of travel: November 2018
More 
USA Economy Mexico City - New York City

Helpful?
Thank Malonsoc
San Diego, California
Level 5 Contributor
39 reviews
18 helpful votes
Reviewed today
NEW

I found a cheap flight from Costa Rica to Tijuana on Interjet and just uber-ed up to San Diego. The seats are so much bigger than any other budget airline I have flown. My husband is 6'3" so we sat in the exit row but he would have been fine in the regular seats as well. They actually give you...

Date of travel: December 2018
More 
International Economy San Jose - Tijuana

Helpful?
Thank Rebecca G
2 reviews
Reviewed yesterday
NEW

I almost always flight with low cost carriers and I must say Interjet is the best of all. The leg room is fair and the sits are confortable. The offer in-flight snacks and beverages, alcohol included.

Date of travel: December 2018
Domestic Economy Mexico City - Los Cabos
Helpful?
Thank Oscar G
Williams Lake, Canada
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

Great flight on a nice clean modern airline. I did not feel like livestock being jammed into transport on the way to slaughter which is unfortunately the case with most airlines as of late (I’m talking about you Air Canada). Nice wide seats, complimentary beverage of which I had two beer and a very professional looking and attentive flight crew,...

Date of travel: November 2018
More 
Domestic Economy Mexico City - Cancun

Helpful?
Thank fsjndad2018
New York City, New York
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

We were flying with the company for the first time and I have to submit it was good experience. Sits are comfortable and there are plenty of room for legs. Team provided us very smooth flight.

Date of travel: November 2018
Mexico Economy New York City - Cancun
Helpful?
Thank simonsT6374HT
Auckland Central, New Zealand
Level 5 Contributor
53 reviews
13 helpful votes
Reviewed 2 days ago
NEW

we were very happy with Interjet they are a great airline to fly with, Plenty of legroom, great service, and the Ground staff were tremendous very helpful,And no delays

Date of travel: November 2018
Caribbean Economy Mexico City - Havana
Helpful?
Thank 261gregoryl
California
Level 5 Contributor
88 reviews
22 helpful votes
Reviewed 2 days ago
NEW

Our previously chosen seats were not honored by the airline. There was no entertainment on board. The sound system was inaudible, made worse by the poor English pronunciation by the attendants. I was informed by an attendant that sandwiches would be served on board. There were only chips and soda/water. I would have purchased a meal ahead of time.

Date of travel: December 2018
USA Economy Cancun - Los Angeles
Helpful?
Thank 75birdr
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

I have flown with interjet 2 times in the last year. The experience on the flight itself was no problem, but if you have and need for customer service beyond service on the flight itself, don't expect it even a little bit. So i booked 4 flights on their website though paypal in may 2018. I have the pay pal...

Date of travel: December 2018
More 
Mexico Economy San Francisco - Cancun

Helpful?
Thank Tata247
Level 3 Contributor
18 reviews
8 helpful votes
Reviewed 3 days ago
NEW

A lot of reviews on this site seem to be from Americans with unrealistic standards of a budget airline. My flights from NYC to Peru were around $250 and for that I got some free drinks on the plane, a comfortable seat, friendly staff (all of whom seemed to speak English) and some food too. Have nothing to fault them...

Date of travel: December 2018
More 
International Economy New York City - Lima

Helpful?
1 Thank David O
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

I had a really nice flight, from Guadalajara to Los Cabos. We had no inconvenience with the Airline. The flight attendants were very helpful and friendly. Clean airplane and, in general they provided a great service as usual, every time I travel with Interjet.

Date of travel: November 2018
Domestic Economy Guadalajara - Los Cabos
Helpful?
1 Thank YolaRock
See travel tips for airlines
“First flight exit row had armrests that went up second flight didn't. Skip the exit row if you like a bench.”
rebeg2015, 13 Dec 2018 | Read review
“They give you a free seat, however you have to pay extra if you want to change it.”
T9478YHoscarg, 12 Dec 2018 | Read review
“Sit back and relax”
fsjndad2018, 12 Dec 2018 | Read review
“we still use stroller when we travel and it gives us priority not to stay in line)))”
simonsT6374HT, 12 Dec 2018 | Read review
“Bring your own entertainment and reading materials.”
75birdr, 11 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Interjet
Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). The carrier has also designated Monterrey International Airport (MTY) as a focus city. It flies to 38 destinations within Mexico, five destinations in the United States and one destination each in Colombia, Costa Rica, Cuba and Guatemala. Interjet has codeshare agreements with American Airlines, British Airways, Iberia and LAN Airlines. The airline's fleet of 57 aircraft includes Airbus A320-200 and Sukhoi Superjet 100/95 planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

469 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (469)
Viewed
Airport (41)
Viewed
Seat (26)
Viewed
View from Window (99)
Viewed
Cabin (34)
Viewed
Onboard Feature (8)
Viewed
Food and Drink (11)
Viewed
Airline Lounge (3)
Viewed
Our fleet (1)
Viewed
Other (246)