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IndiGo

Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
099103 83838
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Overview
3.59,591 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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Mohit S wrote a review 7 Oct
3 contributions
Mumbai - Istanbul
International
A Disappointing Experience with Indigo’s International Service Mumbai to Istanbul – A Customer Review
PNR - QZTHNZ I want to share my recent experience flying with Indigo Airlines on an international trip. My family and I were celebrating a significant milestone – my 40th birthday – with a vacation to Turkey. We traveled from September 20 to October 1st, 2024, and planned…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jay Reddy wrote a review 7 Oct
1 contribution
Chennai (Madras) - Kolkata (Calcutta)
Domestic
Unexpected Hiccup in Usually Reliable Service ⭐⭐⭐☆☆
Unexpected Hiccup in Usually Reliable Service ⭐⭐⭐☆☆ As a frequent flyer with Indigo, I've generally had positive experiences. However, my recent trip from Chennai Domestic Airport fell short of expectations. My family and I were traveling for Durga Puja. At check-in counter…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Camper61866602446 wrote a review 6 Oct
2 contributions
Bengaluru - Hyderabad
Domestic
Rude customer service - abused
The worst airlines in the world Their customer care is the worst. I was on a call with them for an hour. And even more honestly. They were so rude and impolite. They dint know any information. Kept me on hold multiple times to extract revenge. Just for the sake. Also don’t…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IndiGo6E, Public Relations Manager at IndiGo
Responded 2 days ago
Dear Sir/ Ma'am, We are concerned to note your experience and request you to DM us your PNR on our any social platform along with the concern, so we may look into this further. Regards, Team IndiGo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alma H wrote a review 6 Oct
1 contribution
Kozhikode - Goa
Domestic
Bad reputation for India
This company is damaging India's reputation. The employees lie shamelessly. Due to a four-hour flight delay, I was given a voucher for future flights. When I tried to use it for my next booking, I couldn’t apply it as there was no field to enter the voucher number during the…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes1 Repost
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Passport66523994942 wrote a review 5 Oct
1 contribution
Istanbul - New Delhi
International
Worst experience
So, it was my first and last time flying with indigo air. The experience was worst there was cockroaches in the plane window and no entertainment . I dont know why they invest money just to put that screen which is useless and talking about food they are only focused on selling…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Camper61866602446 wrote a tip 6 Oct
"Never book this airline ever."
Alma H wrote a tip 6 Oct
"Stay away. Find another company. "
Companion15259946745 wrote a tip 5 Oct
"If u want a good flight don’t fly with Indigo"
Venture25628198104 wrote a tip 5 Oct
"Stuff should change their behaviour & be kind & helpful…they should understand other problem& for airline's they should be more punctual . "
Amit S wrote a tip 4 Oct
"Avoid Indigo if possible (Not possible in our case)"
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