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IndiGo


5,266 reviews
Headquarters: Tower C Global Business Park Mehrauli-Gurgaon Road, Gurugram (Gurgaon) 122 002 India 011 91 99103 83838 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,266 Reviews from our TripAdvisor Community

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5,266 reviews from our community

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Showing 5,090: English reviews
Agra, India
Level 4 Contributor
25 reviews
3 helpful votes
Reviewed yesterday
NEW

Flight experience was good, surprisingly the leg space was above expectation & service was also good.

Southeast Asia Economy New Delhi - Kuala Lumpur
Helpful?
Thank Rajatdeep S
Level 4 Contributor
28 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Travelled by 6 E 1405 on 5 th Dec 2018 from Hyderabad to Sharjah and the flight was delayed by three and half hour No SMS of E Mail received .No apology tendered.Again travelling back from Sharjah to Hyderabad by 6 E 1406 and the flight us delated by more than one hour. No prior intimation and no apology.Crew didnot...

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International Economy Sharjah - Hyderabad

Helpful?
Thank Deepak B
Seattle, Washington
Level 4 Contributor
24 reviews
9 helpful votes
Reviewed yesterday
NEW

IndiGo is by far the only domestic airline worth writing about in India today. With 200 aircraft, well-trained cabin crew, and on-time performance, the airline stands out in what is otherwise a dismal aviation scenario. IndiGo has adopted the practices of the low cost airlines on the one hand and of the major global carriers on the other. You pay...

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Domestic Economy Bengaluru - New Delhi

Helpful?
Thank KRISHNAMURTHY V
Mumbai, India
Level 3 Contributor
18 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

More and more I feel this airline is being run by people who think they are over smart I was flying flight 6e 189 from Delhi munbai on 7dec. I had pre booked my meal. This air hostess even before checking with me she made my food by pouring hot water. She didn't even have courtesy to ask. When I...

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Domestic Economy New Delhi - Mumbai

Helpful?
Thank Samith1981
Level 4 Contributor
40 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had a very pleasant experience on the flight ... very professional service by the air hostesses and punctual timing travelling both ways ...

International Economy Muscat Governorate - Kochi (Cochin)
Helpful?
Thank Anil M
Jaisalmer, India
Level 5 Contributor
44 reviews
38 helpful votes
Reviewed 4 days ago
NEW

Good points 1. On time/before time performance. 2. good clean interiors. Bad Points 3. Consistently Rude staff at all levels. 4. Greedy in respect of excess baggage. 5. Not at par with other airlines when it comes to customer relationships. 6. Charge exorbitant prices for its excess baggage _ even for half a kilo !!!!! 7. Treats its defence personnel...

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Domestic Economy Port Blair - Visakhapatnam (Vizag)

Helpful?
1 Thank anandabose02
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hey Ananda, We are sorry to disappoint you. Please share your booking reference/ PNR number via private message. Regards, Team IndiGo

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Domestic Economy Port Blair - Visakhapatnam (Vizag)

Bengaluru, India
Level 6 Contributor
1,607 reviews
419 helpful votes
Reviewed 4 days ago
NEW

This airline has a great repulsion as the most reliable and always punctual. Over the years I have been a regular and a loyal customer / traveler on this airline . A lot of discipline and a great fleet of aircrafts can be trusted . The inflight personnel and on the ground are always thourough professionals and helpful . However...

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Domestic Economy Jaipur - Bengaluru

Helpful?
1 Thank kamakshi2015
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi, We are delighted to know your overall experience flying with us. We will make sure to commend our team for their excellent services. Also, we have shared your suggestion with the concerned team. See us soon again onboard. Regards, Team IndiGo

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Domestic Economy Jaipur - Bengaluru

Chandigarh, India
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

I was little hesitant to fly in a smaller plane, as we normally travel with international airlines to our holiday destinations. My daughters, were apprehensive about how friendly the Air Hostesses will be with them, as they dream to be like them some day. To their Surprise, my Daughters were given Indigo play Passports, which were signed and autographed by...

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International Economy Chandigarh - Dubai

Helpful?
1 Thank jakebedi
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Wow ! heartwarming. Thank you so much for remembering us. We can't wait to reunite with you. Regards, Team IndiGo

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International Economy Chandigarh - Dubai

Mumbai, India
Level 6 Contributor
768 reviews
524 helpful votes
Reviewed 4 days ago
NEW

Everything was perfect this time. Check-in was very fast though there was a big queue. I had booked a seat in emergency row but they changed it due to my age in spite of being fully fit. They promised to refund my money. Their website did not mention anything about age criteria. The flight started 10 minutes earlier. The in-...

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Domestic Economy Mumbai - Hyderabad

Helpful?
1 Thank BalkrishnaShroff
More ▾
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hey Balkrishna, We really appreciate your understanding and request to share your booking reference/ PNR number via private message. Regards, Team IndiGo

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Domestic Economy Mumbai - Hyderabad

1 review
Reviewed 4 days ago
NEW
via mobile

The flight got cancelled due to some technical reason and we are being informed during check in.. they gave us alternate flight that is from Goa to Bangalore n Bangalore to Goa at 11pm we reached Bangalore airport and our next flight was at 7am.. for half an hour flight we were made to wait for 24 hours.. and extra...

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Domestic Economy Goa - Hubli-Dharwad

Helpful?
Thank 12yahoo
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi, We are sorry for the discomfort. This is not the experience we expect our passengers to have while travelling with us. Could you please share your booking details with us via direct message so we may check what went wrong. Regards, Team IndiGo

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Domestic Economy Goa - Hubli-Dharwad

See travel tips for airlines
“if you can choose seat #2 via web checkin at no cost do it it has a good leg space.”
rajatdeeps2017, 9 Dec 2018 | Read review
“Book well in advance and do not cancel - as far as possible. The cancellation charges are way too high.”
profbvk, 9 Dec 2018 | Read review
“Weigh your baggages before flying. Any thing above 15 Kgs check-in baggage & 07 Kgs hand baggage will be charged off the roof.”
anandabose02, 6 Dec 2018 | Read review
“Ask for the aisle seat !”
kamakshi2015, 6 Dec 2018 | Read review
“Pre Book your seats, by calling your Indigo's award winning customer service.”
jakebedi, 6 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About IndiGo
The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.

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