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IndiGo

Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
Overview
3.59,546 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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9546Reviews
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CHEAP J wrote a review Yesterday
1 contribution
Tiruchirappalli - Singapore
Southeast Asia
Check in staff Kausalya was very helpful Very efficient and guide me very well Spoke very pleasant Hope to use the airline again
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ajmongia wrote a review Yesterday
Gurugram (Gurgaon), India9 contributions
Kolkata (Calcutta) - New Delhi
Domestic
In tech world, it is said if you are not paying for the product - you are the product. In indigo it has started to feel the same. I think customer comes last. It’s profit, employees and then customers. Things have become so standardised that you are the assembly line. I’ll put a few cases 1. This is probably the fifth time that I have seen that seat belts lights are on and the crew is happily selling stuff. So seat belt sign is on because the crew can move easily, if the guest wants to use the toilet - control yourself 2. The beverage story I think everyone knows - if someone just needs a beverage - nope not happening. Have to buy a meal 3. Don’t know what the rules are but kids wanted sandwiches. And this was ordered after the meal service was over. Since they felt like eating later I asked if they could be served. Meal service was over. Sandwiches were sitting in the tray but they refused. Yes they were given other stuff These are some instances their time options and reach is good so till such time any other airline reaches there, I’ll stick with it. But god knows, if I get any other option I’ll not fly indigo…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Voyager49046483156 wrote a review 16 Sept
1 contribution
Singapore - New Delhi
Asia
Worst international flight ever experienced. Never expected such uncomfortable seats and low quality food on an international flight. Serving poha for 5-6 hours flight wasn’t a good idea. No a/c quilt for babies were available. Such small plans for international trip flighing on low levels is worse . Risking passengers lives just to save ur fuel is pathetic.…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Himansu M wrote a review 15 Sept
1 contribution
New Delhi - Istanbul
International
Got a fire on board and flight was 36000 feet. For 20 min they where trying to stop the fire without descending the flight. Due to fire stop the seat lights and fly until Istanbul with low AC . Not sure how risk it was. But i think its a technical fault in the fiight. Very uncomfortable seats. Leg space was very less. No video for a 7 hr flight. Food was not good. No drinks through out the flight.…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NorthStar44972066175 wrote a review 15 Sept
1 contribution
New Delhi - Nagpur
Domestic
Very cheap service third class service My fight was from Delhi, these people do not put terminal on the ticket, first they delayed the flight and on top of that they are charging extra, this is very bad service
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lock damaged
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Zip handle tampered with and broken
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Lock area CUT OUT
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Pessimi
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ajmongia wrote a tip Yesterday
"Be ready to shell out 50% more than the rack rate listed and then some of your troubles may be ok "
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Voyager49046483156 wrote a tip 16 Sept
"Upgrade your plans for an international trip. "
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Sammy S wrote a tip 15 Sept
"Always read the review before purchasing flight tickets and ask for personal experience of your friends/relative with IndiGo."
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GrandTour01887602536 wrote a tip 14 Sept
"Do not go for indigo choose Vistara and air india over these scamy indigo flights"
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Des S wrote a tip 4 Sept
"Don't book an Indigo flight from DOHA to HYD "
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