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IndiGo

9,190 reviews
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
Overview
3.59,190 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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Eldhose S wrote a review Yesterday
1 contribution
Kochi (Cochin) - Abu Dhabi
International
I travel with my family my wife was pregnant and have 5 year daughter and and 9 month baby also accompanied with me In cochin Mrs SREYA helped me very much on that day I appreciate her job I traveled on march 12 10:05 flight Thank you so much SREYA
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Navigator63002527153 wrote a review Yesterday
2 contributions
Bengaluru - Goa
Domestic
I see a lot of bad reviews about this company but for domestic flights it’s just what you need , cheap enough , fairly on time , lacking some pre flight updates but for an hour trip it’s just perfect. If you pay this little not sure what people are expecting. Chairs are not great but again , quick domestic and affordable flight. Don’t see why at that price one should give you premium experience and also be efficient. If you go for a local short trip within India definitely is the best option. Sandwich served was fresh and tasty … more than many meals o had on flags carriers. So all in all good job Indigo, I haven’t experienced to be on time much recently with other companies. I would say it is efficient and cheap just consider the reasons why is this cheap and you will be fine.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FarAway62709340902 wrote a review 17 Mar
2 contributions
Goa - Mumbai
Domestic
Why is Indigo always delayed? For once also its never on time! I wonder how it has 3.5 rating also! At some point it really gets frustrating!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Varun J wrote a review 17 Mar
1 contribution
Hyderabad - Bangkok
Southeast Asia
This airline is horrible. Their staff is not helpful at all and they give a hard time for every small little thing. They are not reasonable at all and it feels like they are cheating us. The amount of extra weight for the baggage is more expensive than the flight ticket. It felt like they allowed less weight on the international flight on purpose so that they could cheat us into spending more money. I will definitely never fly on Indigo ever again.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GP wrote a review 17 Mar
United States1 contribution
New Delhi - Washington DC
International
I booked Delhi - Istambul - Washington DC flight via IndiGo. IndiGo never told me throughout the entire process that the flight is codeshare or what codeshare is. When I tried to book seats, the indigo website said I can't book it via IndiGo, I need to use the partner website. The partner website said I can't book seats for IndiGo code share flight. I called the partner airline, they told me to call IndiGo. IndiGo customer care told me that I should be able to book the seat at Delhi Airport. At Delhi Airport the agent at the IndiGo counter said they can't book seat and I need to try to book seat when I reach Istambul. Ultimately I wasn't able to book seat at all and got assigned seats that I couldn't choose. IndiGo kept telling me I could book seat until last minute and then said I can't. I would never buy I International or connecting flights via IndiGo.…
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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excess baggage receipt ridiclous amount, processing costs more than economical gain and customer loyalty
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on the hyderabad-delhi flight female attendants probably thought I was a celebrity, asking for a selfie and giving me love note and candy :)
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this the ticket they didnt allow pessenger to check in and have the boarding pass becuause of them pessenger next flight also missed..
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Navigator63002527153 wrote a tip Yesterday
"Just make sure you expect punctuality over comfort , for a short weekend where avoid time waste is essentially definitely a good option."
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Varun J wrote a tip 17 Mar
"Don’t travel with indigo"
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Roving63420363073 wrote a tip 16 Mar
"Indigo canceled my flight few hours before the departure. In the app I got only the possibility to cancel it. It is what I did and I looked "
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Radusa R wrote a tip 14 Mar
"MY TIP IS DO NOT BOOK WITH THEM"
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Sabari wrote a tip 14 Mar
"Dont book food and get your own food incase you want to eat as they loot you inside the flight"
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Round TripOne-wayMulti-city
Depart
Tue, 02/04
Return
Tue, 09/04
Travellers
1, Economy