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Iberia


14,576 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,576 Reviews from our TripAdvisor Community

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14,576 reviews from our community

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Showing 3,382: English reviews
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Many changes were done on the Iberia business class cabin since its merge with British Airways. Some for the better and some for less costly I would say. Three main tings count on the business class: 1. Your seat - Iberia reduced its seat space adding more seats to the class but increased the privacy and personal space and seats...

Date of travel: January 2019
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International Business Class Madrid - Buenos Aires

Helpful?
Thank Michael C
Palatine, Illinois
Level 6 Contributor
144 reviews
44 helpful votes
Reviewed yesterday
NEW

We flew round trip going to and from Madrid, Spain. Overall, the flights were smooth with both landing early, which was great! The service was just OK on our way to Madrid, but we had a great male attendant on our way back to the States. No problems with luggage either. These were both direct flights.

Date of travel: December 2018
International Economy Chicago - Madrid
Helpful?
Thank SuzanneS437
Malaga, Spain
Level 3 Contributor
17 reviews
14 helpful votes
Reviewed yesterday
NEW

Before buying the flights, I read the reviews from several sources about the economy class of Iberia, and I saw lots of bad comments. Therefore, I was worrying about it. However, the price was so reasonable and I decided to bought Rome-Madrid-Buenos Aires-Madrid-Rome flights. The whole trip was very good. The long leg Madrid-Buenos Aires was super fine. There was...

Date of travel: January 2019
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International Economy Rome - Buenos Aires

Helpful?
Thank EceAG
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

We flew on Iberia for the first time as a family . The staff are welcoming but aren't helpful. When I told the air stewardess that my "hot" meal was cold her response was "We do our best" and she walked away. They only come round with drinks once in the 5 hour flight and they do not device the...

Date of travel: January 2019
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International Economy Tel Aviv - Madrid

Helpful?
Thank 892gabys
Paris, France
Level 6 Contributor
103 reviews
67 helpful votes
Reviewed yesterday
NEW

A commodity, this is how Iberia treat their customers on board. This company has turned its basic services minimalists and low cost (for them, not for you). We flew, from and back, from Paris to Lisbon via Madrid, economy. Onboard, Iberia doesn't offer any complimentary glass of water. Nothing! You really feel like a piece of bag, keep seated, and...

Date of travel: January 2019
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Europe Economy Paris - Madrid

Helpful?
Thank captainhaddock44
Santa Cruz, California
1 review
1 helpful vote
Reviewed 2 days ago
NEW

Devuélveme Give me back, devuélveme the black suitcase with tight Spanish jeans I bought in Granada and a cheap purse from H&M purchased while my husband and son stood awkwardly waiting in accessories. A year has passed and my sweat soaked clothes have stiffened inside their dark, suffocating prison. Devuélveme the cheap momentos; the magnets, eye glass case and leather...

Date of travel: February 2018
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International Economy Port of Spain - San Francisco

Helpful?
1 Thank Meeker507
Rome, Italy
Level 3 Contributor
19 reviews
17 helpful votes
Reviewed 3 days ago
NEW

Our flight from Buenos Aires had 1 hour delay. The seat was dirty, with previous passenger garbage.Dirty table, and my daughter seat ( 10E on flight 6844) dirty too, couldn t recline, ( in BUSINESS!!!) , it took them 3 hours to fix it, and the TV didn't work too, not only for my daughter but for the whole row!...

Date of travel: January 2019
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International Business Class Buenos Aires - Milan

Helpful?
1 Thank emmane1821
Rome, Italy
Level 3 Contributor
19 reviews
17 helpful votes
Reviewed 3 days ago
NEW

Our luggage showed up after 4 days we were in RIO, Christmas evening included. NO UPDATE POSSIBLE, no way to have informations,contact numbers unvalid,and particularly : impossible to make a CLAIM on their internet site, as it makes everything to discourage you! I spend 15 minutes trying to start a claim, and the "unvalid format" message for PNR number which...

Date of travel: December 2018
More 
International Business Class Milan - Rio de Janeiro

Helpful?
1 Thank emmane1821
Derby, United Kingdom
Level 4 Contributor
45 reviews
32 helpful votes
Reviewed 4 days ago
NEW

Good service very attentive food was ok they had ice cream which ba doesn’t seats need upgrading we have flown emirates Qatar recently both better seats TVs on Iberia larger than ba although both BA and Iberia need to get more modern films on long haul

Date of travel: January 2019
International Business Class London - Havana
Helpful?
Thank Graham004
Lincoln, United Kingdom
Level 1 Contributor
2 reviews
5 helpful votes
Reviewed 4 days ago
NEW

I had flown outbound from London to Santiago with Latam in Business class which was an absolute pleasure. The return in Iberia Business class was unbelievably terrible, despite both being Oneworld members. My seat for the first leg, Santiago to Madrid, had the worst location in the cabin, right at the front where the cabin narrows up, encroaching into the...

Date of travel: January 2019
More 
International Business Class Santiago - London

Helpful?
1 Thank WGGrant
See travel tips for airlines
“Bring your own food and drink supplies”
captainhaddock44, 22 Jan 2019 | Read review
“Don t fly Iberia!”
emmane1821, 20 Jan 2019 | Read review
“Look on seat guru before you pick your seats”
Graham004, 19 Jan 2019 | Read review
“Book with another airline”
WGGrant, 19 Jan 2019 | Read review
“Be patient with the clunky Iberia website. USES means U.S. If you can't check-in in Spain, go early to do it at the airport.”
samten6, 18 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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