4 flights taken and seats soooo close together legs were crushed in to the back of the seat in... read more
4 flights taken and seats soooo close together legs were crushed in to the back of the seat in front. Planes were a little "grubby" and in need of a good clean. Staff were friendly and helpful. In flight meals / snacks a good level of choice, had to pay for them but was pretty good value for money.
Returned from Lima to Manchester via Madrid with Iberia. I had flown out via LGW with BA. These are now sister airlines but their offerings are very different. Newish A340-600 with reasonable seats and dood in-flight entertainmemt with big screens on seatbacks. Food and beverage service poor compared to BA. No pre-dinner drinks, surly service from harassed overworked attendants. No...More
I was a more than a little disappointed to find that a flight that I had booked through British Airways was being operated by Iberia. The plane was very tired and the legroom was not enough even for me (I'm 5"3!!) Good offers on drinks and snacks but it was disappointing to have to pay for them when they are...More
No food, no water, no snack, no service at all, not enough legroom, about 30" or 31" ( I am 6 feet tall, the trip was stressful), paid for checked baggage!! Come on....pay, pay pay!! Wanna food? Pay. Wanna a book a seat? Pay.
Flying with the family with a 3 months baby and a 5 years old child, we arrived to the airport of ZH...after waiting for 30 minutes, it took the ground personnel 45 minutes to sort out how are baby was booked (apparently with the sister and not with the mom!!)...Then arrived in Madrid where we were flying an international 10...More
I was arriving at Madrid airport on another Iberia flight and NOBODY ever advised the connecting flight had been rescheduled. At the airport screens, the flight was regularly announced as leaving at RSU from terminal 4. We had to go all the way with the shuttle, passport controles, etc., and we finally were told only at the gate that the...More
Checking-in at EZE went without any trouble but the best part of that trip was yet to come: the service on-board the Airbus 340-600 was totally amazing, not to mention the practically noise-free aircraft (I even did not use my noise-reduction earphones) . I asked for an early light meal and then not to be disturbed until landing preparation because...More
Avoid if possible! Flew for Madrid to Buenos Aires and those 10 hours seemed to take forever. In flight entertainment didnt work, food was terrible and couldnt even sleep because there was so much noise coming from the galleys and attendants screaming at eachother. Staff were rude and couldn't care less when i had problems in Madrid, in fact when...More
The airplanes are fine and well equipped. The oversea service is not bad. They offer two meal options and give you free wine (beware for trips within Europe: they operate as a low-cost and don't offer you anything). The customer service is poor and the food is terrible. For those vegetarians that have given up on ordering the vegetarian meals...More
Did not have a good experience with this airline at all. The vegetarian meal I requested was very poor and even shameful, there was barely any legroom on the aircraft and my seat's entertainment and light did not work but the flight attendants could not help or even move me to a different seat. After writing to the airline of...More
“2-4-2nconfiguration if a coule go for 2 by window”Byrdbraine, 24 Jul 2016 | Read review
“if you're medium height such as me (175cm), pay extra for legroom or don't go at all.”672gilz, 18 Jul 2016 | Read review
“Check in 3 hours before flight time”34yyh, 16 Jul 2016 | Read review
“Book with someone else”Ian1917, 1 Jul 2016 | Read review
“Arrive early, especially in New York, agents don't understand the systems and are inflexible.”368robertf, 28 Jun 2016 | Read review