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Finnair


4,869 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,869 Reviews from our TripAdvisor Community

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4,869 reviews from our community

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Showing 2,584: English reviews
Chicago, Illinois
1 review
Reviewed yesterday
NEW

Finnair has a trend to cancel their flights and give you horrible choices instead. First two times i gave a benefit of the doubt, I also had some leeway ( even though it was very inconvenient) to go along with their absurd offers with multiple inconveniences and double the travel time...But this is the third and definitely last time for...

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International Economy Chicago - Vilnius

Helpful?
Thank juliacZ6625JL
Dublin
Level 5 Contributor
26 reviews
17 helpful votes
Reviewed yesterday
NEW

Preface: We traveled as two adults from Dublin to Bangkok return via Helsinki with Finnair. The flight numbers were AY1382, AY141, AY142 and AY1385. The long haul flights were on the Airbus A350. The good points: This was an excellent experience starting in the business class lounge in Dublin airport right through to landing in Bangkok and getting our fast...

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International Business Class Dublin - Bangkok

Helpful?
Thank John S
1 review
Reviewed 2 days ago
NEW
via mobile

the worst staff ever i can seen on air port who never give me reason for flight off .. non-sence....

International Economy New Delhi - Warsaw
Helpful?
Thank patel n
Level 4 Contributor
32 reviews
24 helpful votes
Reviewed 3 days ago
NEW
via mobile

I hate long plane trips. I hate especially long plane trips with too little leg room. But Finnair was a pleasure. Leg room okay, great entertainment system ( not so many films), nice seats and service. We (teenager and I) really liked it and arrived in great form!

International Economy Copenhagen - Tokyo
Helpful?
Thank Christian Y
Singapore, Singapore
Level 3 Contributor
5 reviews
Reviewed 3 days ago
NEW

Changi Airport check-in process was a breeze, our luggage were checked in all the way to London and we were issued boarding passes of both legs (SIN-HEL, HEL-LNR) and invited to use the lounge. We particularly like the Helsinki lounge, being bright and spacious and offered a variety of beverages and finger foods and snacks. Upon reaching LNR, we were...

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International Business Class Singapore - London

Helpful?
Thank JQ987
Brooksville, Florida
1 review
Reviewed 3 days ago
NEW

Gate personnel were hard to understand - there was a lot of confusion during boarding not very organized

International Economy Paris - Philadelphia
Review collected in partnership with Sky-tours

Helpful?
Thank patJ6702MJ
Helsinki, Finland
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

All flights was on time, very polite and helpful crew, clean aircraft. The food was also good and they have also vegetarian options.Last time I was flying with my daughter few days ago Helsinki-Berlin-Helsinki. New airplane A350 is big and comfortable.Good entertainment system. Very good selektion of wine and Wifi available. We fly from Helsinki to Puerto Plata and back....

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Europe Business Class Helsinki - Berlin

Helpful?
Thank Inga R
Lisbon, Portugal
Level 6 Contributor
327 reviews
111 helpful votes
Reviewed 5 days ago
NEW

Great airplane the A350, offer a smooth and quiet flight. Outstanding cabin crew service. Great problem: the 12 hour wait for the Lisbon flight

International Business Class Hong Kong - Lisbon
Helpful?
Thank 47carlosm
Lisbon, Portugal
Level 6 Contributor
327 reviews
111 helpful votes
Reviewed 5 days ago
NEW

Brand new A350. No 1st class. Business Seats are in the usual format, full flat. Difference was indeed the service, outstanding. Food was good too. The lounge in Helsinki is modern and comfortable. Very low noise level

International Business Class Lisbon - Seoul
Helpful?
Thank 47carlosm
St. Petersburg, Russia
Level 6 Contributor
119 reviews
22 helpful votes
Reviewed 5 days ago
NEW

It was a Nice Flight from Spain to Finland after my summer holidays. Everything was perfect on a board and in airports. I did fly with a Great Pleasure. My positive recommendations to all types of Travellers.

Europe Economy Malaga - Helsinki
Helpful?
Thank SERGUEY1969
See travel tips for airlines
“If you book long enough in advance, the business class flights are much more reasonably priced.”
149JohnS, 22 Oct 2018 | Read review
“Grab with you some fresh, tasty food and drinks to avoid tasteless snacks and in Finnish style chronically overpriced drinks! :-)”
899ened, 16 Oct 2018 | Read review
“For Australians, avoid connections to JAL through Tokyo”
Rex06, 14 Oct 2018 | Read review
“if you overnight in Helsinki your luggage goes straight through, so pack your carryon for a night in a hotel.”
Dakota20, 14 Oct 2018 | Read review
“make sure you check in online as soon as the flight opens, to get the best choice of seats”
polarbug, 12 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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