We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

EVA Air

7,245 reviews
Headquarters: 376 Hsin-Nan Rd., Sec. 1, Taoyuan Taiwan 33801
Overview
4.07,245 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About EVA Air

Airline Alliance

Star Alliance
Headquarters: 376 Hsin-Nan Rd., Sec. 1, Taoyuan Taiwan 33801

Airline Summary

EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
Read more
7245Reviews
3806Photos
100Tips
Traveller rating
  • 3,754
  • 2,195
  • 575
  • 265
  • 458
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Cinabar B wrote a review Yesterday
2 contributions
Kuala Lumpur - Toronto
International
Horrible service delays extremely poor English skills to the point it is a safety concern. You cannot understand their announcements nothing about Premium Evonomy is Premium. Poor space, poor food and poor service never again
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
glam0rge0us wrote a review 12 Apr
London, United Kingdom10 contributions7 helpful votes
Bangkok - London
International
Absolutely dreadful service. A 12 hour daytime flight. The lights were shut off and blinds drawn, which was done, I think, to keep passengers in their seats so they wouldn’t bother cabin crew. Food service was hurried - with only two drinks service, one with each meal - during a 12 hour daytime flight. Breakfast served at 5pm UK time. Food very poor. They ran out of snacks - some people got a sandwich handed to them; most didn’t and it was a free for all in the galley. And my daughter went to the loo, and the incredibly rude cabin crew stopped her locking the door - she was already in the tiny loo - so she could refill paper tissues while my daughter stood in the toilet. So rude and abrupt and bizarre to stop her locking the door to use the loo, but not let her out. I would never recommend this airline. And be careful of Thai airlines flight code share. We booked EVA, but some people will have booked and thought they were flying Thai.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
PaulM wrote a review 12 Apr
Somerset, United Kingdom58 contributions3 helpful votes
London - Bangkok
International
Looks like a plane from the 80,s era horrible colour scheme very beige ! Leg room awful in economy! Drinks service very poor ! Offered two drinks on a 12 hour flight , cabin crew hide behind the curtains in gally areas and draw you horrible looks if ask for another drink other than water , food weird breakfast served at 7pm at night and vice versa , staff weren't so friendly, chaotic boarding structure living in the dark ages , wouldn't book again even tho they fly direct would rather add another layover on than fly eva
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Trevor H wrote a review 5 Apr
Folkestone, United Kingdom1 contribution
London - Bangkok
International
I first travelled with Eva 2 years ago and my expectations were impressed but this time not so. Supposed to be free food and drinks throughout the flight but they run out of most alcohol drinks mid flight and come up with all excuses. However, I caught them with a case of beers at the end of the flight and wine too. The food was pretty poor and not up to scratch hence get at 2 from me. End of flight pic included of case of beers and Bon voyage 👋
Read more
Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
thabelro wrote a review 5 Apr
France378 contributions85 helpful votes
Paris - Seoul
International
Ok, calling the airline was not perfect and they couldn’t answer my question. BUT from arriving at check-in to landing, the whole experience was perfect. We usually fly Air France and try to fly premium economy but have been disappointed with the on board experience - crew, food and comfort. Anyway, back to EVA Air; the ground staff were very friendly. Onboard, the crew were lovely and nothing was too much trouble. Our midday flight started with pre lunch drinks and snacks, the meal (both European and Asian options) were good and it came with real cutlery, in economy! Breakfast was very good. The toilets were cleaned regularly. It is a shame the that many passenger seem to miss the actual bowl. To top it all, us cattle class were also given slippers and toothbrushes. Asking for a G&T mid flight was no problem. Would not get that reaction on Air France. Fortunately our next holiday is in the Far East so we will be back on EVA
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
Breakfast
avatar-image
Taipei
avatar-image
Lunch
avatar-image
There was no seats in waiting area while awaiting for boarding. Customers had to sit on the floor as it was so crowded in the waiting room.
PreviousNext
123456
avatar-image
Cinabar B wrote a tip Yesterday
"Avoid Taipei the airport is a dump"
avatar-image
PaulM wrote a tip 12 Apr
"Watch as the legroom seats in economy are £142 but the seats are very narrow with set arm rests / sides that don't move so give less room "
avatar-image
thabelro wrote a tip 5 Apr
"Crew moved us to the front of the plane so we could get off quick for connecting flight as take off was delayed an hour. Brilliant"
avatar-image
Lauren H wrote a tip 3 Apr
"Check the seat selection chart for your specific type of plane."
avatar-image
FellowTraveler756653 wrote a tip 1 Apr
"Fly a different air lines. "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register EVA Air

Search flights

Round TripOne-wayMulti-city
Depart
Tue, 30/04
Return
Tue, 07/05
Travellers
1, Economy