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Eurowings


4,603 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,603 Reviews from our TripAdvisor Community

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4,603 reviews from our community

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Showing 1,201: English reviews
Playa del Ingles, Spain
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed today
NEW

Eurowings former Germanwings has always been my favourite lost cost carrier for the last 10 years. I fly frequently and the operation was always smooth, good value for money and in time. Last flight I noticed many complaints from people sitting in my direct neighborhood. One passenger has not been told from the agency that the cheapest fare comes without...

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International Economy Bangkok - Munich

Helpful?
Thank Hari A
Vienna, Austria
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed today
NEW

Our flight of 4 persons has been a very pleasant experience, from check in to boarding all service and cabin crews have been very friendly and professional. I am a wheelchair user and the cabin crew made some extra effort so i did not have to leave the plane on the short stopover in Düsseldorf. Reading some negative reviews before...

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Europe Premium Economy Vienna - Valencia

Helpful?
Thank wheelchair_12
Aarhus, Denmark
Level 4 Contributor
24 reviews
14 helpful votes
Reviewed today
NEW

The flight was delayed almost 3 hours (I guess they did their best to keep it under 3 hours, otherwise they would have to compensate us). Our return flight was delayed 1,5 hours. It seem to be a general problem for them. Not very funny when you are travelling with two small children.

Europe Economy Hamburg - Palma de Mallorca
Helpful?
Thank Betina S
Swindon, United Kingdom
Level 5 Contributor
68 reviews
32 helpful votes
Reviewed today
NEW

Booking is clear and simple, pricing is clear and the website works well. Outbound leg was fine, quick check in, everything on time. Boarding was smooth, seats fine. Return leg was OK, flight was delayed but they let us know early. The gate was changed which was not ideal but we had plenty of time for the change! There was...

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Europe Economy London - Dusseldorf

Helpful?
Thank David W
Exeter, United Kingdom
Level 6 Contributor
340 reviews
117 helpful votes
Reviewed today
NEW
via mobile

Submitted an online request for a group booking early December 2017. Eurowings replied and told me to use the online form which I did. After not hearing anything for 21 days, I tried to contact them for 2 days via phone to check my booking had been processed. The number didn’t work. I then submitted a further online enquiry, to...

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Domestic Economy Hamburg - Dusseldorf

Helpful?
Thank rivbom
Level 6 Contributor
94 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

The flight from Budapest to Duesseldorf went smoothly, and the chairs we had were very comfortable. The flight was fully booked, snd yet it seems the staff had plenty of time for us. My luggage arrived on time, but were wet for some reas8. Luckily, it was only on the outside.

Europe Economy Budapest - Dusseldorf
Helpful?
Thank ד'ר גבי ה
Compiègne, Picardie, France
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

I was denied boarding. I was denied rerooting even if they had flight going to my destination. I was denied complain form.

Europe Economy Lisbon - Berlin
Helpful?
Thank clemage
2 reviews
Reviewed 3 days ago
NEW

The flight started on time and we landed without any problems. There was nothing negative! The crew was very nice and professional

Europe Economy Hamburg - Kos
Helpful?
Thank Marco K
Heilbronn, Germany
Level 6 Contributor
111 reviews
27 helpful votes
Reviewed 3 days ago
NEW

We pre-booked our flight months ago to Valencia and at that time we didn't book 2 luggage allowance/s. But as the date came, we decided to get another luggage in and even if we booked it separately, I am quite impressed that their system synced everything so that the customer service personnel didn't even question us whatsoever. Now that's great!...

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Europe Economy Stuttgart - Valencia

Helpful?
Thank ASkJenn
Helmond, The Netherlands
Level 6 Contributor
346 reviews
53 helpful votes
Reviewed 3 days ago
NEW
via mobile

This is a low cost carrier. So if you set your expectations accirdingly, you won't be dissappointed. The plane was clean and on each seat was a complementary book (in German). Seat assignment cost about 20 euro per person. For us it included meals (depends on ticket fare). The same airplane food as in other planes. The seats have the...

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International Economy Bonn - Cancun

Helpful?
1 Thank CarloHelmond
See travel tips for airlines
“pay for the extras ahead of time, it was reasonable”
859charlenel, 10 Jul 2018 | Read review
“If your aircraft is the Dash8 be aware that your hand luggage will be offloaded to the hold if it’s a standard size carry on case.”
ohgrowup, 9 Jul 2018 | Read review
“Way better than some well-known low cost airlines!”
HelCris, 9 Jul 2018 | Read review
“Be at the airport at least one hour before check-in.”
stefankK7552UN, 6 Jul 2018 | Read review
“Check to see there are no strikes prior to flying. Airline ana planes are great with loads of legroom”
Kevjan63, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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