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Eurowings


6,342 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,342 Reviews from our TripAdvisor Community

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6,342 reviews from our community

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Showing 1,682: English reviews
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

4 out of my 5 Eurowings flights were delayed! Service is also very bad, not even a drink on a 14 hour flight. Appearantly EW sells their time slots to other airlines, that is why they are always late.

Date of travel: December 2018
International Economy Bangkok - Dusseldorf
Helpful?
1 Thank AnikaE17
Leicester, United Kingdom
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 2 days ago
NEW

We booked Eurowings by chance and to be honest we were surprised how good the airline was especially for the price. Its nice not to be charged for every little extra nowadays!

Date of travel: May 2018
Europe Economy Birmingham - Hannover
Helpful?
Thank Jamie C
Manchester, United Kingdom
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed 4 days ago
NEW

I was flying to Frankfurt from Manchester UK in September 2018. flight was due to take off at 8.00 am just 60 minutes before they announced that flight is 2 hours late.anyway get on the board and down in Frankfurt 2 hours late and missed my business appointment that cost me another visit within a week and 400.00 GBP.I recommend...

Date of travel: September 2018
More 
Europe Premium Economy Manchester - Frankfurt

Helpful?
Thank qaiser b
Hallandale Beach, Florida
Level 6 Contributor
271 reviews
67 helpful votes
Reviewed 4 days ago
NEW

If you think that there are economy airlines, then you have not seen Eurowings. I felt like cargo. My flight to Miami was by itself without incident. Boarding was hectic, unorganized. Seats are adequate. The meals were the worst I ever experienced. I had a half of a tasteless cheese sandwich for dinner. I had a 2-meatball lunch, and the...

Date of travel: November 2018
More 
International Economy Dusseldorf - Miami

Helpful?
Thank Rit4CR
Newcastle upon Tyne, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 5 days ago
NEW

I recently booked a return flight to Düsseldorf. Unfortunately the person I was going to visit returned to the U.K.before I could make the flight. I first emailed the company to inform them that I wanted to cancel. The reply was that they would look at my request in about six weeks. I then tried calling the helpline to find...

Date of travel: November 2018
More 
Europe Economy Newcastle upon Tyne - Dusseldorf

Helpful?
Thank stottie202
London, United Kingdom
Level 5 Contributor
11 reviews
33 helpful votes
Reviewed 5 days ago
NEW

We flew on a Eurowings flight (confusingly operated by Germanwings) from Tegel to Heathrow in December. Whilst Tegel is quite handy as an arrival airport due to its central location, I wouldn’t recommend it as a departure airport: security is slow and cramped, and the gates can only really described as holding pens (facilities are scarce if not non-existent). The...

Date of travel: December 2018
More 
Europe Economy Berlin - London

Helpful?
5 Thank andypandyjones
Level 1 Contributor
4 reviews
Reviewed 5 days ago
NEW

We got to our destination and it was good value.and a smooth flight so thank the pilots ! but the in flight service was very poor. We couldn't understand the emergency procedures as they were rushed . Would only use again if there was no other choice . But if you just want to get there and back it is...

Date of travel: November 2018
More 
Europe Economy London - Bonn

Helpful?
Thank Kate O
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

Having a phobia of flying, any flight is quite distressing for me, and I usually research everything from airline to likely weather when booking a holiday. I had to go on a last minute emergency trip to Germany, and had no control over airline/times etc. I cannot praise the staff of eurowings enough! They acknowledged my obvious fear, and really...

Date of travel: December 2018
More 
Europe Economy London - Dusseldorf

Helpful?
1 Thank Chloe C
Toronto, Canada
Level 6 Contributor
282 reviews
75 helpful votes
Reviewed 6 days ago
NEW

Very good flight, the service was fine, and checking in and boarding seemed relatively simple and standard. Both flights left and arrived on time, and had no issues. Great option for quick regional flights.

Date of travel: December 2018
Europe Economy Dusseldorf - Manchester
Helpful?
Thank ferreilo
Glasgow
2 reviews
Reviewed 1 week ago
NEW
via mobile

If anything goes wrong - which seems to happen a lot - they won’t respond to emails. Impossible to get through to customer service, once you do, they won’t help. They really don’t care. Awful. Never again. Don’t take the risk.

Date of travel: July 2018
Europe Premium Economy Dortmund - Tallinn
Helpful?
Thank Ellyabas
See travel tips for airlines
“Consider another airline”
Rit4CR, 12 Dec 2018 | Read review
“My suggestion is not to flight Eurowings, it is a fraud.”
U5507HHalessandror, 5 Dec 2018 | Read review
“Never fly with Eurowings”
jelmerstruijk, 29 Nov 2018 | Read review
“go with hand luggage and book your seat online and get your boarding passes ahead of time”
96sallya, 27 Nov 2018 | Read review
“Check out their deals, you can get flights for a very cheap price”
Bitesmind, 25 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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