We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emirates


37,667 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

37,667 Reviews from our TripAdvisor Community

Write a Review

37,667 reviews from our community

Filter reviews by popular destinations:
All reviews Dubai Bangkok London Milan Sydney Manchester New York City Paris Singapore Auckland Brisbane Melbourne Rome Birmingham
Traveller rating
Cabin
  • (16,969)
  • (0)
  • (5,905)
  • (831)
Route
  • (22,366)
  • (621)
  • (365)
  • (123)
  • (121)
  • More
Language
  • More
Showing 23,739: English reviews
Liverpool
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed today
NEW

I had high expectations of this airline based on friend's recommendations. However, very disappointed in the whole experience. Leg room was okay, maybe a little more than say Thomsons flights. Found the food distinctly average. Really disappointed that you were only offered one alcoholic drink in both flights from Sydney to Dubai and the Dubai to Manchester. Crew didn't return...

More 
International Economy Sydney - Manchester

Helpful?
Thank johnnyblade1
Level 3 Contributor
18 reviews
12 helpful votes
Reviewed today
NEW

My only problem is the service where the flight attendant who was taking our order was soo rude and she was angry for some reason. And when she came back she took my tray without asking me if I was done eating or not (I was not done!!), and then she didn't' bring me my dessert, and the problem is...

More 
International Business Class Mahebourg - Dubai

Helpful?
Thank rmz123
Abu Dhabi, United Arab Emirates
2 reviews
Reviewed today
NEW

I had travel many time with Emirates, two times they upgraded me to business class free of charge, there are staffs are so polite & friendly. Overall Excellent!

International Economy Dubai - Kochi (Cochin)
Helpful?
Thank fahad h
Addis Ababa, Ethiopia
Level 2 Contributor
5 reviews
Reviewed today
NEW

Thanks to The Emirates Airline and its Flight Crew, I've had the most amazing flight experience which was full of good People, Good Smiles, Average food but served with great empathy... All in one...Just the Nicest Flight to be a part of. Well Done Guys!! I'll look forward to see you all soon & have a pick of that amazing...

More 
International Economy Addis Ababa - Dubai

Helpful?
Thank Helina_Tesfaye_Wija
england
Level 6 Contributor
59 reviews
97 helpful votes
Reviewed today
NEW

Sat upstairs in economy, it made a big difference compared to down stairs. Nice flight, looked after well regarding food and drinks. However, by the time the plane landed I had a migraine from the constant chitter chatter of the cabin attendant to another passenger. I’m not talking about a 5-15 minute chat, It went on for what seemed like...

More 
International Economy London - Dubai

Helpful?
2 Thank buttonq
Level 2 Contributor
6 reviews
Reviewed today
NEW

We have flown with a number of airlines in different classes of travel. We have flown with Emirates a number of times. Emirates economy is dissappointing. The leg room is minimal dut to cramming as many seats in as they can. The cabincrew were pleasent enough but not particularly friendly. The meals were ok but drinks service not particularly good....

More 
International Dubai - Newcastle upon Tyne

Helpful?
Thank Melanie F
Johannesburg, South Africa
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW

Beside the leg room factor , everything else was fantastic. The food selection was good. Its not a good thing that airlines now charge for extra leg room. That is an unfair charge.

International Economy Johannesburg - Dubai
Helpful?
Thank Naushad M
The Hague, The Netherlands
2 reviews
Reviewed today
NEW
via mobile

We have flown with emirats from Amsterdam to Delhi with a stop in Dubai. In total, these were 4 flights, all flights went very well. From 9 to 12 August we stayed in Dubai, Emirats contacted us with the announcement that they had a surprise for us because our son had his birthday during the last flight (dubai-ams) The surprise...

More 
International Economy Dubai - Amsterdam

Helpful?
Thank M. A
Greater Melbourne, Australia
Level 4 Contributor
35 reviews
2 helpful votes
Reviewed today
NEW

Thats the way to fly for a long journey is luxury. My husband can't walk to far they sent a limousine, we were met at the entrance of the airport with a wheelchair for Neil and they took care of us through customs to the Emirates lounge.right though the journey to Dabai then to Glasgow .Two lovely girls took over,got...

More 
International Business Class Melbourne - Glasgow

Helpful?
Thank Margaret H
Kuala Lumpur, Malaysia
Level 5 Contributor
40 reviews
10 helpful votes
Reviewed yesterday
NEW

Food: Emirates relatively serves better food than other airlines. Leg space: relatively ok, more would be better Service: the crew were attentive, not overly friendly but good enough to provide a comfortable journey Toilet Cleanliness: average Check-in: KL-Dubai -- was smooth Check-in: Gatwick, London - KL -- staff asked for unnecessary documents. For e.g. I hold Singapore passport and Malaysian...

More 
International Economy Kuala Lumpur - London

Helpful?
Thank zacandme
See travel tips for airlines
“Ask for free upgrades, it works sometimes.”
687fahadh, 15 Aug 2018 | Read review
“Sit upstairs”
buttonq, 15 Aug 2018 | Read review
“What a way to travel business class especially if you have 23 hrs flying, we arrive in Glasgow no jetlag great”
B2855XDmargareth, 15 Aug 2018 | Read review
“Find the Bar”
DaveB55, 14 Aug 2018 | Read review
“Book early to avoid disappointment”
DottieInDubai, 14 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

12,399 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12399)
Viewed
View from Window (1087)
Viewed
Seat (1199)
Viewed
Food and Drink (1679)
Viewed
Airport (1210)
Viewed
Our fleet (143)
Viewed
Onboard Feature (1183)
Viewed
Cabin (1156)
Viewed
Airline Lounge (629)
Viewed
Other (4113)