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Emirates


42,612 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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42,612 Reviews from our TripAdvisor Community

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42,612 reviews from our community

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Showing 27,117: English reviews
Dubai, United Arab Emirates
Level 5 Contributor
73 reviews
13 helpful votes
Reviewed yesterday
NEW

Although the trip is long, there is plenty of entertainment for everyone including families with children like us. My kids were perfect on the way in until reaching Sao Paulo where you have to wake up everyone for landing (understandable) and have approximately 20 people entering the aircraft at the same time cleaning around you without the possibility to leave...

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International Economy Dubai - Santiago

Helpful?
Thank oftripsandtales
Melbourne, Australia
Level 4 Contributor
17 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

Never had flown with Emirates before & was looking forward to trying a different Airline. I would now rate them higher than Lufthansa, Singapore airlines & Qantas. Our craft was a Boeing 777-300, we found it comfortable & amenities were good sized. Little touches like bottled of Purfume/aftershave in toilets to freshen up was nice. Food was nice (for airline...

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International Economy Melbourne - Singapore

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Thank ScottSkippa
London
2 reviews
Reviewed yesterday
NEW

I was on Emirates flight no. EK 096 from Rome to Dubai. The plane was B 777, the business seats were terrible, I was in 7A and had to climb over the person sleeping next to me to go to the toilet. Needless to say it was impossible to get by without waking up the person next to me, unless...

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International Business Class Rome - Dubai

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Thank emanuele25
Cape Town, South Africa
Level 6 Contributor
131 reviews
33 helpful votes
Reviewed yesterday
NEW
via mobile

Emirates is definitely a notch above the rest. Excellent meals, excellent service. Will certainly use again.

International Economy Cape Town Central - Dubai
Helpful?
Thank RudiBosbouer
Oeiras, Portugal
Level 6 Contributor
216 reviews
72 helpful votes
Reviewed yesterday
NEW

This was an 8-hour flight and although my wife and I tried to sleep, we weren't able to. We don't have an explanation for that. The service through the flight was very good. The only abnormality was as we were coming into Dubai, there was no coffee or food service as we were ending our trip.

International Business Class Lisbon - Dubai
Helpful?
Thank WallyM64
Nottinghamshire, United Kingdom
Level 4 Contributor
31 reviews
10 helpful votes
Reviewed yesterday
NEW

At every opportunity, we fly with Emirates Airlines. We like the convenience of being able to fly from Birmingham. All their flights go via Dubai, which gives us the chance of breaking up the flight by spending two or three nights there either flying out or on our way home. Emirates usually fly modern A380 aircraft which are large, spacious...

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International Economy Birmingham - Colombo

Helpful?
Thank Jackie D
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed yesterday
NEW

Travelled business class to Dubai and then on to Jumeirah Beach Hotel. From home pick up to our return everything worked like clockwork. The crew were fantastic and nothing was too much trouble. Entertainment was excellent too. We especially like the bar facility where we could have a drink and chat to other passengers. We would definitely fly Emirates as...

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International Business Class Manchester - Dubai

Helpful?
Thank Barbara H
Bangor, United Kingdom
Level 6 Contributor
578 reviews
188 helpful votes
Reviewed yesterday
NEW
via mobile

Having recently retired early!! We splurged on first class flights and we weren’t disappointed. Well - the so called first class lounge in Stansted airport was an initial massive disappointment but once on board the service and attention was flawless. The facilities on the second leg of our journey from Dubai were certainly not nearly of the first leg from...

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International First Class London - Male

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Thank PCliveR
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

The departure from Logan was chaotic as passengers were suddenly told they could bring one bag on board and not the usual 2. I personally had to remove medicines and keep a change of clothes in my backpack in case luggage was lost of delayed. The plane to Dubai was a 777 and cramp and the flight attendants rude and...

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International Economy Boston - Mumbai

Helpful?
Thank Guide184149
Sydney, Australia
Level 4 Contributor
26 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

I gave high rating & review of flight EK415 (Sydney to Dubai) but sadly service on EK075 (Dubai to Paris) was disappointing and not matched on first leg. We traveled on Monday 19 November - seats 67G & 67H - The service was slow and time it took to remove food once finished slow. Air hostesses on our side of...

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International Economy Dubai - Paris

Helpful?
Thank Andries T
See travel tips for airlines
“I do think this airline is kid's friendly but On this particular trip, it was not.”
oftripsandtales, 21 Nov 2018 | Read review
“Don't fly this airline if you can avoid it”
Guide184149, 21 Nov 2018 | Read review
“Emirates are a great carrier but on this first leg (from South Africa) - very bad service and I hope it does not happen to any one else”
LeonF639, 21 Nov 2018 | Read review
“Take a picnic”
010417, 21 Nov 2018 | Read review
“easy, dont use them”
brucesJ8989XR, 20 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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