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Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates
Overview
4.065,290 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates

Airline Summary

United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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Moreen S wrote a review Today
1 contribution
Wellington - Dubai
International
On the 13th June 2024 I traveled from Wellington New Zealand to Dubai. My experience was terrible. The cabin crew females they were arguing all the I could see them and hear them because I was sitting close to the kitchen.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chas P wrote a review Today
Hull,UK29 contributions10 helpful votes
Manchester - Perth
International
Had to cancel an Emirates flex plus ticket and although the fare is refundable the seat reservation is not. Not happy; feel I have been ripped off! Just be aware when you book! No doubt they will resell our seats
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paavani R wrote a review Yesterday
1 contribution
Dubai - Houston
International
My daughter, traveled from Dubai to Houston, USA, on 13 June, 2024 . Passengers boarded the flight and thereafter were made to wait for over 2 hrs in the plane....suffocating and terrible experience....on reaching Houston , her bag did not reach. The ground support staff were very rude and indifferent towards the passengers, as many were complaining for their baggage. She missed her connecting flight to Houston . We , in India, were worried sick for her. When she reached, the airline emailed to her about her bag, but now a WRONG BAG... When we talked on the helpline, the operator was totally unsympathetic and of NO HELP. Very bitter experience for us, even though we had a lot of trust in Emirates.....
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NorthStar817965 wrote a review Yesterday
7 contributions
San Francisco - Dubai
International
Economy wasn't actually as bad as most YouTube videos have made it to be, but it is really dependent on the Emirate aircraft. The meals were delicious as well as snacks. It showed that they did try to make it balance and they did adhere to health and food allergies. Free movies were a plus as well as the packaged blankets, eye pillows, headphones, toothbrush and toothpaste and leg room. Going to Dubai, the aircraft was excellent, coming back to US, the aircraft which was much larger and older (double Decker) wasn't as comfortable but it was still better than other no emirate aircrafts. Now the EMIRATE VACATION DEPARTMENT IS A NO GO AREA, THEY MESSED UP OUR FLIGHTS AND WORSE OUR HOTEL ROOM, which cost us more money! This put a bad damper on our anniversary and birthday celebration, I promise you that they don't worth the few hundred dollars you will save upfront, we will not use them again and we will keep letting all our loved ones and anyone who cares to know, not to use them, and to only directly book with emirates and the affiliated hotels. They are thoroughly inefficient and unreliable for a vacation package department as well as their problematic website.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SUMANTH R wrote a review Yesterday
1 contribution
Thiruvananthapuram (Trivandrum) - Dubai
International
Kerala staff are very rude ,they will take you nicely and tell you to pay Always everyone will carry laptop bag in that small things For that bag they told me to pay extra and that staff especially that lady in checkin counter very arogent, very rude ,they don't know how to speak politely with customers, wrost experience ,I never been treated like this in emirates especially We trust that emirates is the best ,but it's always depending on the person whom with we are dealing I'm requesting emirates look into kerala staff ,or else am sure your harden goodwill you will lose .
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Moreen S wrote a tip Today
"I don't recommend this airlines at all. "
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Paavani R wrote a tip Yesterday
"Ground staff very rude and unhelpful and only God can take care of your luggage!!!"
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Caslyn C wrote a tip 15 Jun
"No! Passanger kind advise PLEASE DO NOT TAKE EMIRATES AIRLINE IF YOU DON'T WANT YOUR FLIGHT TO BE DELAY, AND UNABLE TO GRAB THE NEXT. "
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alan wrote a tip 14 Jun
"Choose seat before "
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Michael L wrote a tip 12 Jun
"Great experience all round. Highly recommended."
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