We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Al Israel Airlines


2,495 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

2,495 Reviews from our TripAdvisor Community

Write a Review

2,495 reviews from our community

Filter reviews by popular destinations:
All reviews Tel Aviv New York City London Rome Paris Newark Milan Prague Moscow Barcelona Bangkok Madrid Amsterdam Los Angeles Vienna
Traveller rating
Cabin
  • (1,193)
  • (0)
  • (218)
  • (14)
Route
  • (1,422)
  • (2)
  • (1)
  • (0)
  • (0)
  • More
Language
  • More
Showing 1,425: English reviews
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

EL AL is the most amazing airline in history. The staff are so helpful and the aeroplane is so clean and welcoming. Everything about EL AL airline is incredible. no Queuing and the security is top. highly recommended!!!!

International Economy London - Tel Aviv
Helpful?
Thank Rsfactor97
1 review
Reviewed today
NEW
via mobile

One word: Disrespectful. Will never again travel in this airline. Their security chef thinks of himself an FBI agent investigating you for a crime you committed. Ruined my vocation.

International Economy Prague - Tel Aviv
Helpful?
Thank Hattem A
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 2 days ago
NEW

the time was good, the airplane looked clean..the price was good...the crew were nice and courteous. i had good impression.

International Economy Tel Aviv - Warsaw
Helpful?
Thank Ronen D
New York City, New York
Level 3 Contributor
19 reviews
1 helpful vote
Reviewed 2 days ago
NEW

very good security. their old plane have a lot of legroom and the new planes not as much but quiet comfortable. their new planes have great entertainment system.

International Economy New York City - Tel Aviv
Helpful?
Thank sunnyboy20182018
Tel Aviv, Israel
Level 5 Contributor
63 reviews
21 helpful votes
Reviewed 3 days ago
NEW
via mobile

The flight took off 30 min’ late. The seats were very pressed together. And at Rome airport the landing is so far away from the main terminal that it takes more than 1 hour to go to your next flight (with Passport control and security). With that said, the service was wonderful, good food, calm atmosphere and very good Entertainment...

More 
International Economy Tel Aviv - Rome

Helpful?
Thank irwass
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

We flew to Israel for a special occasion and were very pleased with the flight. We upgraded to premium economy, and it was certainly worth the price. Extra leg room and larger seats. Everything was excellent.

International Economy Newark - Tel Aviv
Helpful?
Thank Crystal C
Jerusalem, Israel
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Though we bought economy class, we had miles which could not be used at the height of the season. The company gave us business class seating on the way back to show good will. The dinner given was tasty. All in all, a good flight, pleasant service.

International Economy Tel Aviv - Amsterdam
Helpful?
Thank smharingman
Atlanta, Georgia
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed 4 days ago
NEW

We upgraded our seats to "Economy Plus" ($160) and found the seats very comfortable with ample leg room and only two in the row. Unfortunately that's where our " Plus" experience ended. There were no entertainment screens on the back of the seats only a few small screens on the ceiling and bulkheads of the plane. Hello El Al it's...

More 
International Economy Boston - Tel Aviv

Helpful?
Thank seapoint99
Atlanta, Georgia
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed 4 days ago
NEW

We had paid extra ($160) to fly in the Economy Plus section. What a waste of money. The plane was a old run down 747. The "additional space seats" were the same old cramped 747 seats. When the passenger in front of me reclined their seat to the fullest extent I was unable to stretch my legs and barely could...

More 
International Economy Tel Aviv - New York City

Helpful?
Thank seapoint99
East Brunswick, New Jersey
Level 2 Contributor
6 reviews
Reviewed 4 days ago
NEW

My first choice always when flying to Israel is El Al. Planes run on time, Security is best-in-class and sets the standard for nearly all other airlines.

International Economy Newark - Tel Aviv
Helpful?
Thank David R
See travel tips for airlines
“Buy tickets as early as possible. Come to the airport at least four hours before departure at the height of the season.”
smharingman, 16 Aug 2018 | Read review
“Don't bother to pay extra to upgrade to "Economy Plus" its expensive not worth the extra money.”
seapoint99, 15 Aug 2018 | Read review
“Travel on another airline”
seapoint99, 15 Aug 2018 | Read review
“Food portions are limited and small”
marycC4001MN, 13 Aug 2018 | Read review
“take the evening flight”
reuvensof, 11 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

455 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (455)
Viewed
Onboard Feature (15)
Viewed
Airport (51)
Viewed
Food and Drink (105)
Viewed
Seat (60)
Viewed
Airline Lounge (65)
Viewed
View from Window (44)
Viewed
Our fleet (10)
Viewed
Cabin (23)
Viewed
Other (82)