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El Al Israel Airlines


2,886 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,886 Reviews from our TripAdvisor Community

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2,886 reviews from our community

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Showing 1,635: English reviews
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

The fact that I can’t give less than one star makes me mad,I feel discriminated and fooled, I have no idea why somebody would use this airline,no service dishonest and still taking top dollar, We were delayed and they said the reason is because of the weather, then we found out the reason is because the crew came late, i’m...

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International Economy New York City - Tel Aviv

Helpful?
Thank j w
Karmiel, Israel
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

We had a long flight from Tel Aviv to Hong kong on the way to Japan and back from Beijing to Tel Aviv. The way first was very good with the new air plane the dreamliner .Good seats and space , good entertaiment and staff.Good food.Safe flight. The way back was in a differant air plane , not the new...

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International Economy Tel Aviv - Hong Kong

Helpful?
Thank mati a
Charleston, South Carolina
Level 6 Contributor
265 reviews
69 helpful votes
Reviewed yesterday
NEW

El Al was the only airline I would consider for flights to Israel due to their amazing security reputation. Our flight was 2 hours delayed out of NYC due to an equipment issue, and we were moved from a new plane to a very old one which was very disappointing. On the other hand the flight went well, the service...

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International Business Class New York City - Tel Aviv

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Thank T S
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

Both connecting flight and final destination were on time.Good service and great crew.Would recommend to a friend or family. TV programming on ElAl leg could use some more news.

International Economy West Palm Beach - Tel Aviv
Helpful?
Thank Boris F
Israel
Level 6 Contributor
140 reviews
69 helpful votes
Reviewed 2 days ago
NEW

sat in ow 34c which is an exit seat. In general this is great since you have much more leg room. The problem is I choose the isle seat - big mistake. Anyone going to the rest rooms had to pass by be and there was a wait often someone bumped into me making it impossible to sleep. Also all...

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International Economy New York City - Tel Aviv

Helpful?
Thank elib_travels
Miami Beach, Florida
Level 5 Contributor
59 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Very comfortable seat, rich entertainment program, very fine food with a choice of wines. Above all, a friendly and helpful staff. Special prices: we pay only 1 ticket for the 2 of us in business class

International Business Class Tel Aviv - Barcelona
Helpful?
Thank A830CBhenry
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

First of all, we did get off pretty much on time. Second, we had very little in the way of turbulence. Thirdly, the in flight snacks that were served were not bad. I didn't expect great on an economy flight, but the food was better than I'd expected. I chose the chicken sandwich over the other option which was tuna...

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International Economy Tel Aviv - Prague

Helpful?
Thank Tourist67789832933
Tel Aviv, Israel
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed 4 days ago
NEW

So we were coming to Israel from Budapest via EL AL Airlines, the flight was packed and the seat assignments were very curious, my partner and I booked the flight tickets and we both got middle seats at the back of the plane, we did not notice it, but once we boarded we notice that our fellow passengers also couples...

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International Economy Budapest - Tel Aviv

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Thank uchartarifsky
Ashdod, Israel
Level 4 Contributor
26 reviews
19 helpful votes
Reviewed 6 days ago
NEW

We were flying to Mumbai from Tel aviv in Sept. and flight was delayed by 6 hours,as a result we lost 1 night stay at our reserved 5 star hotel. (instead of arriving at night ' we arrived in morning) So far no reply or compensaton received. I am travelling in ELAL for last 14 years to Thailand (because its...

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International Economy Tel Aviv - Mumbai

Helpful?
Thank 620Uriel
Norwalk, Connecticut
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

While the lounge staff were pleasant and the environment was pleasant, the flight itself was ... well, meh. Unmemorable and unsurprising. The aging aircraft interiors dont keep up with other airlines now. The seats are not the fully lay flat style (even my boss who was in first class complained of the same thing). Meals were adequate but literally unmemorable....

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International Business Class Tel Aviv - New York City

Helpful?
Thank Darrin S
See travel tips for airlines
“Our seats moved before flight. Be alert for changes and get in front of them despite the limited support availability”
TS071, 18 Nov 2018 | Read review
“Pick the bargain « 2 for 1 » in business class”
A830CBhenry, 17 Nov 2018 | Read review
“Just be sure to have all of the usual papers, tickets and passport with you, as usual.”
Tourist67789832933, 17 Nov 2018 | Read review
“say a big thank you for the high level of security and safety. It is not always obvious”
gioraa447, 13 Nov 2018 | Read review
“Get another air line!”
OnAir17105017349, 9 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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