We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

easyJet


21,791 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

21,791 Reviews from our TripAdvisor Community

Write a Review

21,791 reviews from our community

Filter reviews by popular destinations:
All reviews London Milan Paris Bristol Manchester Amsterdam Canton of Geneva Edinburgh Venice Naples Nice Barcelona Lisbon Basel
Traveller rating
Cabin
  • (12,082)
  • (0)
  • (0)
  • (0)
Route
  • (10,261)
  • (1,081)
  • (738)
  • (2)
  • (0)
  • More
Language
  • More
Showing 12,084: English reviews
Sidmouth, United Kingdom
Level 6 Contributor
268 reviews
73 helpful votes
Reviewed today
NEW

We were all seated ready for the 7.10 take off. A slight delay as we were told the last of the baggage was being loaded. At 7.30 we were told our flight plan had expired but we would be leaving in two minutes. Twenty minutes later we were still waiting and was told we would leave soon. An hour later...

More 
Europe Economy Bristol - Funchal

Helpful?
Thank 609RogerH
Turners Hill, United Kingdom
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW

Bouquet (instead of brickbats..!) toCustomer Service Manager - Maria (LGW037) who greatly assisted this76year old when my broadband failed. Her considerable patience & help saved this pensioner well over £100 on my flight(s) booking! This mature polite lady is the type of person that EasyJet should employ to deal with travellers' problems. Points awarded. 11 out of 10 !

International Economy London - Jersey
Helpful?
Thank hughthompsonuk
Newton Abbot, United Kingdom
Level 3 Contributor
18 reviews
4 helpful votes
Reviewed yesterday
NEW

flew to las palmas in gran canaria at the begining of december.check in was fast and easy (self service) and no queing. the cabin crew were very pleasant and hard working,we also had the added bonus of being early (the weather can work in your favor sometimes). overall a most enjoyable flight.

Europe Economy Bristol - Las Palmas de Gran Canaria
Helpful?
Thank steve s
Crewkerne, United Kingdom
Level 6 Contributor
117 reviews
55 helpful votes
Reviewed yesterday
NEW

The automated check-in worked really well, although amusing to see at least 8 Easyjet staff stood chatting to each other. I guess they would be there to help if needed. As the majority of travellers now only take carry-on luggage it seems to defeat the object of faster boarding when the access to the plane is a free for all,...

More 
Europe Economy Bristol - Amsterdam

Helpful?
Thank MyOpinion22014
Royal Wootton Bassett, United Kingdom
Level 6 Contributor
559 reviews
206 helpful votes
Reviewed yesterday
NEW

Past experiences from Easyjet have always been a bit ordinary. I think this occasion it even beat British Airways. I needed to fly to Malta for work and Southend Airport was the only one with sensible flights and prices. Since the fare was so low I added premium seating (1A right at the front) which included speedy boarding. Being a...

More 
Europe Economy Southend-on-Sea - Valletta

Helpful?
Thank Matt J
Milton Keynes, United Kingdom
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed yesterday
NEW

Flight pulled back on time but found it had a technical fault that required checking out so we taxied to end of airport for maintenance to check, no problems were found but Menzies did not come and pull the steps away, after an hour the Pilot ran out of flying time and a new one had to be found, he...

More 
Europe Economy London - Lanzarote

Helpful?
Thank ducati9162017
Sidmouth, United Kingdom
Level 3 Contributor
14 reviews
7 helpful votes
Reviewed yesterday
NEW

excellent company put Ryan air to shame. Staff always very helpful travelled with Easyjet 3 times this year and excellent every time.

Europe Economy London - Tenerife
Helpful?
Thank thomasjoe2015
London, England, United Kingdom
Level 3 Contributor
13 reviews
Reviewed yesterday
NEW

First time used airline for Autumn holiday and was disappointed as flight was delayed for more than 2 hours,then everyone was made to wait again on way back to UK as plain was late again. Overpriced food on board in comparison with Ryanair, on return wasn't enough water to go round for all people on board. And they are not...

More 
Europe Economy Manchester - Corfu

Helpful?
Thank Justina P
Ipswich, United Kingdom
Level 4 Contributor
34 reviews
17 helpful votes
Reviewed yesterday
NEW

I'm 6'4" so I always book our seats with extra leg room it probably adds about £15 per person each way , which I find well worth it as it also automatically gives you speedy boarding which means you get on the plane first and there is always room for your hand luggage above your seat and there is no...

More 
Europe Economy London - Amsterdam

Helpful?
Thank PeterBlue12
Level 4 Contributor
45 reviews
27 helpful votes
Reviewed yesterday
NEW
via mobile

Easyjet managed to lose my bag on the outward journey. By 11:30 the bag had been found at Manchester and we were told that if we provided PIR number they would get it on the next flight at 4pm. Did not happen and Facebook messages were ignored. Bag contained warm clothes and medication. Rang Easyjet customer services who advised not...

More 
Europe Economy Manchester - Reykjavik

Helpful?
Thank Andrew f
See travel tips for airlines
“Get early asap to departure airport”
hughthompsonuk, 12 Dec 2017 | Read review
“be patient if your delayed its not always there fault”
stevesF4926XZ, 12 Dec 2017 | Read review
“use easyet”
thomasjoe2015, 12 Dec 2017 | Read review
“Own food and water, something to read and warm blanket”
JustinaP284, 12 Dec 2017 | Read review
“You get what you pay for. If you want speedy boarding or a specific seat, pay up!”
petersN2134AJ, 12 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,437 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1437)
Viewed
View from Window (324)
Viewed
View from window (57)
Viewed
Airport (220)
Viewed
Cabin (74)
Viewed
Food and Drink (7)
Viewed
Food and Drink (14)
Viewed
Our fleet (26)
Viewed
Onboard Feature (14)
Viewed
Seat (18)
Viewed
Seat (18)
Viewed
Airport (25)
Viewed
Onboard features (1)
Viewed
Airline Lounge (11)
Viewed
Cabin (4)
Viewed
Airline Lounge (4)
Viewed
Other (620)