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easyJet


3.5 of 5 stars
7,616 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1736
    Excellent
  • 3049
    Very good
  • 1562
    Average
  • 620
    Poor
  • 649
    Terrible
A shame Easyjet out of EMA isn't an option.

Our first choice airport for several reasons is East Midlands, usually with flights on an another... read more

4 of 5 starsReviewed 3 days ago
Latsian
,
Daventry, United Kingdom
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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7,616 Reviews from our TripAdvisor Community

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7,616 reviews from our community

Date | Rating
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English first
Berlin, Germany
Level Contributor
81 reviews
62 helpful votes
1 of 5 stars Reviewed today NEW

I flew with easyjet often from Berlin to london, usually it's ok but this time I was deeply let down by both the customer service and the airline. the flight from Berlin to london is delayed by 5 hours from 6pm to 12am and we were informed 20 mins before boarding, so I called the airline to see if I...

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Europe Economy Berlin - London

Helpful?
Thank Palslow
Carrickfergus, United Kingdom
Level Contributor
51 reviews
29 helpful votes
5 of 5 stars Reviewed yesterday NEW

You get what you pay for, can't complain. We flew to Paris, got there on time, smooth flight, excellent staff!! Will be flying again someday I'm sure

Europe Economy Belfast - Paris
Helpful?
Thank Rachelle1985
Daventry, United Kingdom
Level Contributor
9 reviews
1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our first choice airport for several reasons is East Midlands, usually with flights on an another well known mass transit carrier but that wasn't an option for this trip, so Luton it had to be. Despite Luton airport being like something out of Dante's Inferno, the check in and boarding process with Easyjet was a delight, efficient, quick and courteous,...

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Europe Economy London - Malaga

Helpful?
Thank Latsian
Rome, Italy
Level Contributor
40 reviews
9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We purchased two round trip tickets using the Flex option with front seats (raw 1 on both legs) which is about double the price of a regular base fare. We did so several times in the past. On our return flight we checked in two bags which exceeded the allowed weight by just 1 Kg. We did not carry any...

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International Economy Milan - Tel Aviv

Helpful?
Thank Haim K
Puerto de la Cruz, Spain
Level Contributor
98 reviews
32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Never had a problem with EasyJet, and have taken over 30 flights with them. Stick to their rules and you can't go wrong. Expensive on board food, so bring your own! Friendly staff at check in and on board. And on time! Speedy boarding is a plus.

Europe Economy London - Tenerife
Helpful?
Thank Sally S
Ilford, United Kingdom
Level Contributor
39 reviews
17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The only other time I have flown EJ was an internal flight to Edinburgh so this was a first Online check in always "worries" me...will I have done it right, will I have problems at the airport etc? but I'm pleased to say it was quite painless and there is a specific place at LGW where you drop off &...

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Europe Economy London - Larnaka City

Helpful?
Thank wendy119
2 reviews
1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

The automated check in was amazing.... easy to use and simple. The woman checking tickets at the gate was rude and frustrating. She told us to put a small man bag into a back pack and held our ticket until we had come back and proved otherwise. There were woman in the lounge with handbags plus luggage so felt it...

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Europe Economy London - Valletta

Helpful?
Thank Ian C
Romford, United Kingdom
Level Contributor
2 reviews
5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Despite the horrendous 5am check in for a 7am flight which leaves you feeling like a zombie from lack of sleep the warm welcome and great service from the EasyJet flight attendants eases the stresses of an early morning flight. Like most people I dislike early morning flights, but the prices are so attractive they are hard to resist, and...

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Europe Economy London - Bodrum

Helpful?
Thank alicechalloner
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 4 days ago NEW

I can't review the actual flight because it was CANCELED and I NEVER TOOK IT. However, easyjet is the worst airline I have ever encountered. I have been in a back-and-forth e-mail communication with them since April regarding a cancelled flight I was supposed to be reimbursed for. Even after over six months of e-mailing and a very, very expensive...

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Europe Economy Amsterdam - Lisbon

Helpful?
Thank terabrostoff
Level Contributor
50 reviews
10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Worst service concept ever, unpleasant and incompetent staff ...I could go on! The planes are ok ...but again they are manufactured by Airbus!

Europe Economy Paris - Copenhagen
Helpful?
Thank Rytterager
See travel tips for airlines
“Trade up for that extra bag.”
 of 5 stars sallys331, 24 Sep 2016 | Read review
“Book ahead, as soon as the winter flights appear, you will snap up the best bargain.”
 of 5 stars alicechalloner, 23 Sep 2016 | Read review
“Make Sure you book on-line”
 of 5 stars mikebE9018PS, 23 Sep 2016 | Read review
“web site has more up to date info than airport”
 of 5 stars 57nigelp, 22 Sep 2016 | Read review
“Advance seat reservation and speedy boarding (at extra cost but worth it)”
 of 5 stars GGBIRA, 22 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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