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Delta Air Lines


4 of 5 bubbles
11,629 Reviews
Headquarters: 1030 Delta Blvd, Atlanta, GA 30354 +1-800-221-1212 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,629 Reviews from our TripAdvisor Community

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11,629 reviews from our community

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Showing 9,447: English reviews
Central Maine
Level Contributor
40 reviews
16 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I like flying through Detroit rather than Chicago where I have always experienced delays. This time I had to connect through Laguardia on the way back. The last time I flew through that airport it seemed old and run down. Improvements must have been done since then. I was in Terminal C. New restaurants were near my gate where you...

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Domestic Economy Des Moines - Portland

Helpful?
Thank DishtheDirt
Greensboro, North Carolina
Level Contributor
55 reviews
18 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

I got a reasonable ticket from Munich to Greensboro (via Atlanta) and what you expect when you pay not that much? The ticket was 550$ (RT) and therefore the flight was ok! The legroom is probably the worst I have ever had (close to the ones that Lufthansa offer on their new Intercontinental flights) and the seat declined only a...

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International Economy Munich - Greensboro

Helpful?
Thank Michael J
Level Contributor
15 reviews
7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Great customer service, very friendly. No problems whatsoever. Flight Attendants never stopped smiling and they were very sweet and helpful.

Domestic Economy Atlanta - Orlando
Helpful?
Thank kandjsmom91
Harrogate, United Kingdom
Level Contributor
614 reviews
223 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

Told on check in at Bogota that would have to check luggage through in transit. When arrived told differently ...badbto speak to third person from Delta to confirm it didn't need me to check in transit. This third person was really rude when I suggested it would be helpful if she could pass that to staff in Bogota. Air quality...

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International Economy Bogota - Atlanta

Helpful?
Thank Nigel H
Silver Point, Tennessee
Level Contributor
53 reviews
17 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

It used to be an adventure, now its only "hope it isn't a disaster". Delta is just like everyone else: Buy a ticket, pay for your luggage, pay for a seat with knee room (and we're under 6'- god knows how tall people manage) pay $10 for a sandwich. And hope nothing goes wrong.

International Economy Nashville - Liberia
Helpful?
Thank jpwhite6
Williamsburg, Virginia
Level Contributor
6 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

Very happy at check-in and at the lounge. Pretty much the only airline I will fly. Pays to get the Delta American Express card....29.00 to get into lounge where you have food and drinks, cheaper than any of the bars/restaurants in airport. Gives points everytime you fly towards a free ticket.

Domestic Business Class Fort Lauderdale - Richmond
Helpful?
Thank Vicki J
Nashville
Level Contributor
7 reviews
3 of 5 bubbles Reviewed yesterday NEW

Nashville airport always nice. We were flying from Nashville to Vegas via Salt Lake City. We had asked for wheelchairs for both my wife and myself at all stops and destinations. She has bad knees and I have severe COPD (can walk short distances). We landed at Salt Lake and we exited the plane to find 2 wheelchairs and only...

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Domestic Business Class Nashville - Las Vegas

Helpful?
Thank 836arthurp
Naples, Florida
Level Contributor
75 reviews
32 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Our flight was delayed and then eventually cancelled due to weather. Beyond Delta's control, so I get it. My issue is the customer service (or lack thereof) during and after the cancellation. It was been two weeks since our flight and after numerous calls and emails we have yet to hear back from a representative. While at the airport the...

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Domestic Economy New York City - Fort Myers

Helpful?
Thank Geli87
Mission Viejo, California
Level Contributor
244 reviews
79 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

upgraded on both legs (to/from) to premium economy. well worth it for the ease of getting on and off the plane, access to overhead racks, luggage priority at baggage claim. for a 10 hr flight a few extra bucks is worth it. excellent service, excellent food, no complaints. you can tell that the airline industry really cares about its customer...

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International Economy Seattle - Amsterdam

Helpful?
Thank al g
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

All flights were on time and as usual our flight was overbooked so they offered travelers money to give up their seats. Our travel time was great and we actually arrived early.

Domestic Economy Phoenix - Minneapolis
Helpful?
Thank venessa c
See travel tips for airlines
“I do love their Comfort Plus feature and use it when flying on my own dime. It made such a difference on a flight I took to Hawaii.”
 of 5 bubbles DishtheDirt, 24 Feb 2017 | Read review
“Don't get the Delta Comfort upgrade - not worth the money!”
 of 5 bubbles Y9891DImichaelj, 24 Feb 2017 | Read review
“Upgrade to economy comfort”
 of 5 bubbles 103vickij, 24 Feb 2017 | Read review
“Spend the extra money if needed to go first class or stay in economy.”
 of 5 bubbles 836arthurp, 24 Feb 2017 | Read review
“Pick a smaller plane for Delta basic economy, since you ever can't get a middle seat.”
 of 5 bubbles 558quintink, 23 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About Delta Air Lines
One of the oldest and largest airlines, Atlanta-based Delta Air Lines (DL) operates non-stop flights to more than 330 destinations in 64 countries and six continents. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. Regional flights operate under the Delta Connection brand name. Delta's fleet of aircraft feature a variety of cabin configurations that include Delta One (the airline's long-haul international Business Class), First Class (domestic flights), Business Class (international flights to the Caribbean), Delta Comfort+ (Premium Economy Class), Main Cabin (Economy Class) and Basic Economy (a pared-down version of Main Cabin).

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