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Copa Airlines


8,386 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama 011 507 217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,386 Reviews from our TripAdvisor Community

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8,386 reviews from our community

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Showing 2,002: English reviews
Montreal, Canada
Level 6 Contributor
143 reviews
51 helpful votes
Reviewed yesterday
NEW

Direct flight from Montreal to Panama...cannot go wrong...avoid all the USA customs and immigration delays so definitely recommended.Service goodwill went well.Food was not too bad for an airline...but its still airline food which is pretty BLAH...altogether

International Economy Montreal - Panama City
Helpful?
Thank Domrom
Yekaterinburg, Russia
Level 6 Contributor
1,191 reviews
2,156 helpful votes
Reviewed yesterday
NEW

I flew business class from Santo Domingo (SDQ) to Panama City (PTY) and after a 54-minute layover continued my journey to Lima (LIM) on the second leg. I selected Copa based on experience with the airline, lowest price for the one-stop options, and the seven-hour total travel time; the flight segment durations were 2-hours 40-minutes and 3-hours 30-minutes. The shortest...

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International Business Class Santo Domingo - Lima

Helpful?
Thank KodoDrummer
Clearwater, Florida
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

A great experience on a nice, clean and comfortable airline. One of the best flights in years. Food and entertainment was great. Highly recommend.

International Economy Tampa - Panama City
Helpful?
Thank Departure189810
Sao Paulo, SP
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Small airplane for such a long international trip. Basic on board service and nearly uncomfortable seats. I got my ticket for an unbelievable cheap price so, then, it was worth it. But avoid it if you need comfort and good service.

International Economy Sao Paulo - New York City
Helpful?
Thank renatam0tta
Death Valley National Park, California
Level 2 Contributor
8 reviews
Reviewed 3 days ago
NEW
via mobile

Unbelievable. I tried paying for my beers several times but was politely turned down. I found out later i can have as much beer as i pleased... Wow! This is economy class!! If youre goin to colombia or elsewhere they fly, you gon love it. If you like free beer that is.

International Economy Las Vegas - Medellin
Helpful?
Thank javiervillela61
Santa Clara, California
Level 5 Contributor
64 reviews
16 helpful votes
Reviewed 3 days ago
NEW

our flights from San Francisco to Panama City and from there to Punta Cana were on time. Good services and meals served on both flight. First time using Copa and leaving a good impression.

Caribbean Economy San Francisco - Punta Cana
Helpful?
Thank 9za
Bogota, Colombia
Level 6 Contributor
149 reviews
20 helpful votes
Reviewed 3 days ago
NEW

This was my daughters flight. I bought it both was, and because a last minute test, she had to take a different flight in a different airline in the way to Nassau. The day before flying back I tryied to check in, and it didnt let me, so I contacted with the online chat, only to find out that because...

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International Economy Nassau - Bogota

Helpful?
1 Thank Surgeonhawkeye
USA
Level 6 Contributor
371 reviews
124 helpful votes
Reviewed 4 days ago
NEW

Left San Jose to Panama City for a quick overnight. wanted to get in to Panama so we would have a little time to look around before it got dark. Flight was late leaving and arriving. Then had to wait for a bus after arriving in Panama as all gates were busy. By the time we got out of the...

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International Economy San Jose - Chicago

Helpful?
Thank bulldogtwo
Laguna Beach, California
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

I’m very impressed with Copa Airlines. I have now taken this flight a few times in the last few months and it is consistently good. The planes are new and well appointed. The staff is great and the food and drink service is quality. The planes are on schedule. We’ve paid the extra $ to get better legroom and boarding...

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International Economy Los Angeles - Panama City

Helpful?
Thank mchlrbrtlwsn
San Fernando, Trinidad
Level 6 Contributor
212 reviews
69 helpful votes
Reviewed 1 week ago
NEW
via mobile

Flying to Panama and beyond with COPA is a pleasure. My flight left on time and had expeditious and courteous check-in. Bags took about 15 minutes to make it onto the conveyor belt but there were several flights in at that time (830pm). On the return flight we left the airport in Panama 15 minutes early and arrived 30 minutes...

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International Economy Port of Spain - Panama City

Helpful?
Thank KiminGranCouva
See travel tips for airlines
“If you can, book the extra legroom seat.”
renatam0tta, 19 Oct 2018 | Read review
“Dont do it ever”
Surgeonhawkeye, 18 Oct 2018 | Read review
“Learning some basic Spanish would be helpful :)”
kathleenl434, 6 Oct 2018 | Read review
“Keep copies of your flight and seat information!”
MJJ57, 4 Oct 2018 | Read review
“Be patient on your check in and don't purchase duty free as it might be a problem at the Panama airport.”
rpsCoach2018, 3 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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