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Copa Airlines


9,154 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama 011 507 217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,154 Reviews from our TripAdvisor Community

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9,154 reviews from our community

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Showing 2,250: English reviews
London, United Kingdom
Level 3 Contributor
22 reviews
7 helpful votes
Reviewed yesterday
NEW

I was made to remove items from my luggage by tge most unfriendly of ground staff. She said the bag weighed 26 kilos i did dispute this to no avail. A few days later the bag including the removed items weighed 23.5 kilos.the woman is a liar and a cheat

Date of travel: December 2018
Central America Economy Curacao - Panama City
Helpful?
Thank haydnpercy
London, United Kingdom
Level 3 Contributor
22 reviews
7 helpful votes
Reviewed yesterday
NEW

I bookrd my flights 6 months early. Got to the airport to be tokd they had overbooked and i had to wait until the following day. Got put up in a very average hotel where the food was on rations. Apparently the airline is entitled to see 110% of capacity. Madness.

Date of travel: December 2018
South America Economy Panama City - Cartagena
Helpful?
Thank haydnpercy
Level 2 Contributor
7 reviews
Reviewed 2 days ago
NEW

Generally (but not always) friendly staff. On one flight I had the last row and this row does not lean back because there is no space to do so, and consequently those sitting in the last row on both sides of the aisle were sitting straight up while the row in front was leaning back, which made it really unpleasant....

Date of travel: January 2019
More 
International Economy New Orleans - Guayaquil

Helpful?
Thank ranathegreat
Beach Haven, New Jersey
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Flew Copa from Buenos Aries to Miami with a stop in Panama City. They let me check 2 bags at no charge. No stuffing bags into the overhead and no schlepping heavy bags onto the plane. It was great and they served us 2 meals in flight. It's been more than 15 years since I had anything but peanuts on...

Date of travel: January 2019
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International Economy Buenos Aires - Miami

Helpful?
Thank JerseyBoy47
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Had never even heard of this airline before, but my first trip with Copa was a smooth one. Easy check-in, flight was on time and I though service on the flight was way better than most of the other airlines that I fly more regularly (Frontier, Southwest, United...etc).

Date of travel: December 2018
Caribbean Economy Denver - Punta Cana
Helpful?
Thank Colorado_Courtney
Panama City, Panama
Level 3 Contributor
22 reviews
1 helpful vote
Reviewed 3 days ago
NEW

It was nice. I have had the chance to travel a lot due to business. Copa always on time. That is very highly appreciated. Food could be better always. Service was good.

Date of travel: November 2018
Central America Business Class Panama City - Guatemala City
Helpful?
Thank Nidia C
1 review
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

I purchased the ticket with COPA airlines due to finding a low cost ticket. My flight was scheduled to depart at 8:45am and I got to the airport at 6am. When I got there, the check in was closed and they finally began at 7am. As I waited in the line I noticed it was not moving and I engaged...

Date of travel: January 2019
More 
International Economy New York City - Quito

Helpful?
1 Thank ElisaM3610
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 4 days ago
NEW

only that if you travel in economy a little patience in the comfort of the place the rest excellent, punctuality, assistance to the traveler, treatment of the aeromosas, everything very well

Date of travel: December 2018
International Economy Cordoba - Orlando
Helpful?
Thank ignaciocib
Jatai, GO
Level 5 Contributor
82 reviews
13 helpful votes
Reviewed 4 days ago
NEW
via mobile

Although the trip from Confins to Aruba was not as expected the way back was perfect. Punctuality, organization, friendly staff , great food, comfort, nice entertainment, every sit had an individual TV, nice chairs that almost became beds. It was a very special experience. Thanks God and thanks Copa Airlines.

Date of travel: January 2019
International Business Class Aruba - Sao Paulo
Helpful?
Thank cmb1232014
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

We went to Chile (me and 2 young kids) and we took a #Latam flight going there, it was horrible, my daughter was throwing up the whole flight and nobody in that crew cared about us or offered any help. We came back with Copa Airlines and my daughter was throwing up again (we just found out she has “motion...

Date of travel: January 2019
More 
International Economy Panama City - San Francisco

Helpful?
Thank ClaudiaP1449
See travel tips for airlines
“Make sure you know the weight of yoyr luggage”
haydnpercy, 19 Jan 2019 | Read review
“Make sure you can check in the day before your flight”
haydnpercy, 19 Jan 2019 | Read review
“only that if you travel in economy a little patience in the comfort of the place the rest excellent”
ignaciocib, 16 Jan 2019 | Read review
“sit on the left to see the Andes?”
cpnegrad, 14 Jan 2019 | Read review
“Avoid as if they have plague.”
lasonia1600, 13 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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