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Copa Airlines


4,934 Reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama +507-217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,934 Reviews from our TripAdvisor Community

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4,934 reviews from our community

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Showing 975: English reviews
College Park, Maryland
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

Got a very good price for this flight. Service is good, and flights is very short a mere 45 minutes. Plane is comfortable. I recommend this airline to flight to Costa Rica.

Central America Economy Panama City - Liberia
Helpful?
Thank MariluCarvallo
Los Angeles, California
Level 4 Contributor
33 reviews
16 helpful votes
Reviewed 2 days ago
NEW

having traveled several times, Copa Airlines is one of the best among the best, their service and punctuality is great, also their prices are not bad at all, I'm willing to use their services any time that is possible, great Airline, keep up the good job.

International Economy Los Angeles - Medellin
Helpful?
Thank Manuel B
Level 6 Contributor
109 reviews
56 helpful votes
Reviewed 5 days ago
NEW

Copa enjoys a natural hub for the Americas in Panama, but fails to make a good use of it by being disorganized and giving passengers and their bags enough time to connect. My bags did not make the connection because my flight into Panama was 20 minutes late. This caused me a major hassle as I had to rebook my...

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International Economy Brasilia - Montreal

Helpful?
Thank Cbertoni
Level 5 Contributor
66 reviews
20 helpful votes
Reviewed 1 week ago
NEW

Economy return fare Mexico City to Rio de Janeiro through Panama City. More leg room than I expected, huge carry on luggage room, excellent service and a real meal. Oh, and blankets! Headphones are handed out but the connector is really weird and the sound is only in one ear, Best to bring your own, but bring an adaptor. Unfortunately...

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International Economy Mexico City - Rio de Janeiro

Helpful?
Thank Ingrid F
Bogota, Colombia
Level 3 Contributor
18 reviews
8 helpful votes
Reviewed 1 week ago

I had a ticket with several legs and needed to cancel two legs (Panama to Bogota and back to Panama) This was with NO change in route. They told me they would have to charge me $800.00 for this change. Outrageous! Don't fly Copa!!!

South America Economy Panama City - Bogota
Helpful?
Thank BusinessTraveler543
Traverse City, Michigan
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed 1 week ago

Copa does a nice job but no airline would extend the service I received from CheapTickets booking the flight , after 1.5 hour the agents solved the problem of not having reissued the changed return flight , not only did they rebook the flight but paid the difference in the fare, Viktor W

International Economy Valencia - Cancun
Helpful?
Thank viktor334
1 review
Reviewed 1 week ago

Copa is good company and much better that other airlines because it does not charge any briefcases, gives varied and free food as well as beverages, aircraft are new and good, free movies too , very good customer services

Caribbean Economy Las Vegas - Havana
Helpful?
Thank Raul H
Level 5 Contributor
52 reviews
13 helpful votes
Reviewed 1 week ago

COPA are efficient, friendly and very professional. On our trip out we had a nice warm mini lunch (they said a snack) and as many alcoholic drinks as we wanted as we waited on the tarmac in Tegucigalpa for 30 minutes before continuing onto to Guatemala City.

Central America Economy Panama City - Guatemala City
Helpful?
Thank Trevor L
Lisbon, Portugal
Level 6 Contributor
412 reviews
98 helpful votes
Reviewed 1 week ago

I don't use to fly Copa but this was the best option to avoid Avianca. The experience was very good, I had to connect in Panama but the flights were always on time and commuting was easy. The inflight crew was amazingly kind.

South America Business Class Panama City - Lima
Helpful?
Thank tozepinto
Austin, Texas
Level 6 Contributor
307 reviews
79 helpful votes
Reviewed 2 weeks ago

We have used them twice and I like them a lot. As far as I can tell they are efficient, friendly and very professional. On our trip out we had a nice warm mini lunch (they said a snack) and on the way home we had a meal. We didn’t have to pay for food and they had a movie....

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International Economy Miami - Panama City

Helpful?
Thank txtfa001
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See travel tips for airlines
“Check prices and availability on Google Flight, they give you prices for months. then you can switch to airline website.”
MariluCarvallo, 17 Oct 2017 | Read review
“Best economy seat is at rows 5 and emergency exit.”
Cbertoni, 13 Oct 2017 | Read review
“Do not care how much you have to pay”
BusinessTraveler543, 9 Oct 2017 | Read review
“Whenever book with CheapTickets they stand behind their mistakes”
viktor334, 9 Oct 2017 | Read review
“Check who they partner with because you can usually accrue airmiles with other airlines..”
, 8 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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