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China Southern Airlines


3,320 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,320 Reviews from our TripAdvisor Community

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3,320 reviews from our community

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Showing 2,427: English reviews
1 review
Reviewed today
NEW

I bought round-trip tickets to Siem Reap from JFK with a connecting flight in Guangzhou, China between the two. The departing flight went very smoothly, there were no problems. However, my returning flight (there were 2 of us) set for Saturday morning on 9/16/18 was canceled and rescheduled due to Typhoon Mangkhut, which was headed towards China. My original flight...

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International Economy Siem Reap - New York City

Helpful?
Thank Hgech E
Lisboa Portugal
Level 2 Contributor
8 reviews
Reviewed today
NEW

Great airline! I was travelling with Trip a Deal. I am pleased to say I was very impressed and would recommend to a friend.

Domestic Economy Chongqing - Guangzhou
Helpful?
Thank albmart
1 review
Reviewed today
NEW

Hey I am Realtor near the city of Ottawa Canada with Remax Riverview Realty(Paul Gordon)-- needed a time out so I booked a flight to Nha Trang Vietnam and booked my flight from Ottawa to Toronto to Guangzhou then on to Nha Trang VN with China Southern.Prior to that I had travelled worldwide and lived in the Middle East for...

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International Economy Toronto - Guangzhou

Helpful?
Thank Vacation251389
australia
Level 4 Contributor
28 reviews
36 helpful votes
Reviewed today
NEW

I was travelling with Trip A Deal. For some reason I couldn't select seats and was seated in the middle in a two four two seating plan. That would normally send me into a spin but I was very happy to see that the seating had plenty of leg room even for our taller group members. The seats were comfortable,...

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International Economy Sydney - Tianjin

Helpful?
Thank gracieAustralia
Guangzhou, China
2 reviews
Reviewed yesterday
NEW

30 minutes late departing but after typhoon...great. A319 last row has decent leg room. Choosing most economical and fastest flight are my priorities. Just get me where I want to go, They did!

North Asia Economy Phnom Penh - Guangzhou
Helpful?
Thank Extraordinary686622
Sicily, Italy
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Our flights from Kuala Lumpur to Hothot with a transfer to Changsa, China. Noodle served on the leg from Changsa to Hohhot by Xiamen Airlines (code share) was BEST. Fellow passengers were too noisy. It would be ideal to educate them to share space with others by NOT talking loudly in public place.

North Asia Economy Kuala Lumpur - Hohhot
Helpful?
Thank Kim L
Cat Ba, Vietnam
2 reviews
Reviewed yesterday
NEW

Flight involved Hanoi - LAX - Nairobi - Hanoi, with stops in the Guangzhou hub between each leg (3x total). Airplane was comfortable, but the airline is extremely strict about batteries and such, and each time through the Guangzhou hub all luggage was extensively searched with items taken (including items that I'd been travelling with in both checked and carry-on...

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International Economy Hanoi - Nairobi

Helpful?
Thank LangurGuardian
Gold Coast, Australia
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed yesterday
NEW

Do not sit in 7E, worst seat on the plane. Located window side back of business class and curtained off to a main galley area. Enough said, non stop movement and noise. The seat is uncomfortable and more so as a lay flat bed. Food was Ok but beverage options limited and to Chinese tastes. Female staff try hard and...

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International Business Class Guangzhou - Brisbane

Helpful?
Thank HIGHFLYA217
Gold Coast, Australia
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed yesterday
NEW

They called it Business Class, in reality it would not pass as Economy on any other than a cheap flight carrier. Old worn out seats with little recline or leg room, inedible food and wine from the bargain bin basket. Late arrival, later still departure and absolutely no travel updates. Polite female staff, surly men. Dont waste your money

North Asia Business Class Ho Chi Minh City - Guangzhou
Helpful?
Thank HIGHFLYA217
Auckland Central, New Zealand
Level 5 Contributor
75 reviews
9 helpful votes
Reviewed yesterday
NEW

We flew from Auckland to Guangzhou then Guangzhou to Nanning. On the return trip, 2 months later we traveled with China Southern from Guilin to Nanning and then to Guangzhou and Guangzhou to Auckland. The service was great all the way very pleasant and polite Hostesses. Flying for 12 hours is always going to be uncomfortable in Economy but I...

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International Economy Auckland - Guangzhou

Helpful?
Thank Eoinz
See travel tips for airlines
“ALWAYS make sure the airline ships your bags to your final destination in an event of re-scheduled/canceled flight.”
466kiae, 19 Sep 2018 | Read review
“Chongqing to Beijing”
albmart, 19 Sep 2018 | Read review
“Avoid it, or if you do use it don't carry anything electronic with you at all.”
LangurGuardian, 18 Sep 2018 | Read review
“Dont sit in 7e business class.”
HIGHFLYA217, 18 Sep 2018 | Read review
“Don't book Business Class”
HIGHFLYA217, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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