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British Airways


32,049 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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32,049 Reviews from our TripAdvisor Community

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32,049 reviews from our community

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Showing 26,784: English reviews
Glasgow, United Kingdom
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed today
NEW

Just a bit late taking off not too bad. WTP more comfortable, but, Economy looked horrific and everyone was crammed in. Food ok and entertainment ok. Staff very good and worked hard. WTP was tired looking and a bit dirty needed updating. Tried to shop, but, BA did not have anything in stock. Same with the flight back except WTP...

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International Premium Economy London - Cancun

Helpful?
Thank ELGIN23
Enfield, United Kingdom
Level 6 Contributor
160 reviews
46 helpful votes
Reviewed yesterday
NEW

Friday 20 July 2018. Flew from Corfu to Heathrow - Club Europe. The airport is a dump. We arrived at the airport about four hours early - due to ferry timings. However, due to the huge amount of TUI flights - eight in a two hour period - check in did not open until two hours before the flight. We,...

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Europe Business Class Corfu - London

Helpful?
Thank Graham R
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Trowbridge, United Kingdom
Level 4 Contributor
27 reviews
11 helpful votes
Reviewed yesterday
NEW

A short flight that passed really quickly, on time, if not early arriving. Were a bit confused by terminal 5 going out but it was so easy coming home, especially after Milan Malpensa. Food available on flight is good Marks and Spencer sandwiches and a nice cup of tea, always welcome on the way home. Staff very polite. Good leg...

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Europe Economy London - Milan

Helpful?
Thank Gallavanteuse
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

firstly yes allready done a Ba from miami, but thought i finish the first trip , forgot, Ba tenerfie to gatwick london and return execent , from start check in to leaving collecting lugage, cant do enough for you staff great flight very conforble ,go for leg room wing all the time , food yes pay for but M&S better...

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Europe Economy Tenerife - London

Helpful?
Thank mkirk911035
Enfield, United Kingdom
Level 6 Contributor
160 reviews
46 helpful votes
Reviewed yesterday
NEW

Tuesday 03 July 2018. Flew from Heathrow to Corfu - British Airways - Club Europe. Using the BA lounge at Terminal 5 is bliss. Club Europe seats are not comfortable - all BA do is block off the middle seat. The service and food were good. I had booked a ferry to Paxos, so was concerned about time. The flight...

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Europe Business Class London - Corfu

Helpful?
Thank Graham R
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Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

lov the 747 jumbo but long time needing a overhaul, we booked econ plus thought it would be better than eon bulk door seats, no the bulk much bigger and leg room was llike a spare room, eon plus on this v type 747 was front old shabby and sml , and this time servie not as good heck in...

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International Premium Economy London - Miami

Helpful?
Thank mkirk911035
Mafikeng, South Africa
Level 4 Contributor
31 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

My husband and I flew to Canada via London to visit our son and his family there. We had the best experience yet on our flight. The flight attendants and staff are professional and very helpful. The flight itself was brilliant. The food was excellent! Both flights to London and Canada were above average. The staff at the airports were...

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International Economy Johannesburg - Toronto

Helpful?
Thank jdeabreu1967
Pretoria
Level 6 Contributor
101 reviews
40 helpful votes
Reviewed yesterday
NEW

This was our third flight from Rome to LHR In recent years. Once again, as in previous two instances, we departed late. This is not unusual for BA in any case. Our subsequent flight out of LHR to Johannesburg was also late. So BA record is abominable. Every excuse in the book is used. One understands weather delays but my...

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Europe Business Class Rome - London

Helpful?
Thank MadforitalyPretoria
Ottawa
Level 6 Contributor
1,486 reviews
301 helpful votes
Reviewed yesterday
NEW
via mobile

Flew from Montreal to Stockholm and return. For all 4 flights the service was bad. For the flights in Europe no service at all. Worst than a very low cost airline. And BA is not a low cost one. On the trans atlantic flights a little bit better but still almost no service. In top of it small and smelly...

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International Premium Economy Stockholm - Montreal

Helpful?
Thank thor2705
Cranston, Rhode Island
Level 6 Contributor
96 reviews
18 helpful votes
Reviewed yesterday
NEW

Flew them twice actually and was not that impressed. They didn't even include a drink or a snack BUT you could buy stuff off of them. The kicker is that they don't take cash so you have to use a credit card for something that you should be given. The same with wifi, another thing you have to pay for....

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Europe Economy London - Kiev

Helpful?
Thank Dale J
See travel tips for airlines
“Book WTP - Economy looked horrific.”
ELGIN23, 23 Jul 2018 | Read review
“leg room all the way guys”
mkirk911035, 22 Jul 2018 | Read review
“bulk leg room in econ much much more room and cheaper”
mkirk911035, 22 Jul 2018 | Read review
“Pay the extra for good seats. It is worth it”
MadforitalyPretoria, 22 Jul 2018 | Read review
“Just enjoy the experience”
GeraldH868, 22 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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