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Azerbaijan Airlines

Headquarters: 84 Nizami Street, Baku Azerbaijan AZ-1010
Overview
3.5715 reviews
Travellers' Choice 2020 Winner
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About Azerbaijan Airlines
Headquarters: 84 Nizami Street, Baku Azerbaijan AZ-1010

Airline Summary

Azerbaijan Airlines (IATA: J2; ICAO: AHY) is the flag carrier of Azerbaijan and the country's largest airline. Its hub is located at Heydar Aliyev International Airport (GYD) outside the capital city of Baku. Azerbaijan Airlines flies to more than 55 destinations across Asia, Europe and North America. This includes five domestic destinations, as well as points in Austria, Belarus, China, the Czech Republic, Russia, Germany, Turkey and the United States. The airline also has codeshare agreements with 11 other airlines. Azerbaijan Airlines has a fleet of 32 aircraft, including Airbus, Boeing and Embraer planes. Its planes feature a variety of two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations.
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715Reviews
195Photos
61Tips
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Yulia K wrote a review Apr 2024
4 contributions1 helpful vote
Baku - Prague
International
I had to pay extra for the simple handbag, I've been insulted by the Azal employee with absolutely unacceptable behavior who was shouting and recording me on his phone without my consent. This situation was left without any solution or even attention.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Aytans wrote a review Apr 2024
Azerbaijan6 contributions
Baku - Sarasota
International
Racist, uncaring, unprofessional Personnel is rude, narcissistic piece of people Price is unnecessarily high They overrate themselves
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sdalvie wrote a review Apr 2024
Mumbai, India24 contributions52 helpful votes
Mumbai - Baku
Asia
Rude and uncaring staff. Behaved as if they owned the airline and were doing passengers a favor by flying them. One cannot ask a single question without a rude and irritated reply. They ran out of water in an hour and offered my friend wine instead. And forced people to have…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vipulagarwal wrote a review Apr 2024
Gurugram (Gurgaon), India120 contributions49 helpful votes
Tbilisi - Baku
International
I was travelling with family from Delhi-Baku + Baku- Tbilisi + Tbilisi - Baku & Baku - Delhi. The experience was the worst ever encountered wrt to the check in process or in house service. For Delhi-Baku sector, we had specially requested for a Asian Veg Meal but were served…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mereke M wrote a review Apr 2024
1 contribution3 helpful votes
Dubai - Baku
International
There is no other way to change date, but by sending email, website doesn't have such function. 4 days before flight I sent them request to change the flight and they answered after the flight only.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mountains covered with snow.
1 Helpful vote
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Leg space was quite sufficient.
2 Helpful votes
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another view
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Nomad21141720235 wrote a tip Aug 2024
"Don’t ever fly with AZN if you’re flying to Baku you guys will meet here manager name (Qasimzada Farid) ver rude unprofessional "
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LP H wrote a tip Aug 2024
"Just don’t "
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Himanshu Jain wrote a tip Jul 2024
"Not to Book"
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Raheel Z wrote a tip Jul 2024
"Do not listen to any of the customer service staff or any information they give you as it will most likely be incorrect "
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tikicici2 wrote a tip Jun 2024
"The airline charges for everything, although the airline ticket was ok price."
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