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Azerbaijan Airlines

Headquarters: 84 Nizami Street, Baku Azerbaijan AZ-1010
Overview
3.5720 reviews
Travellers' Choice 2020 Winner
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About Azerbaijan Airlines
Headquarters: 84 Nizami Street, Baku Azerbaijan AZ-1010

Airline Summary

Azerbaijan Airlines (IATA: J2; ICAO: AHY) is the flag carrier of Azerbaijan and the country's largest airline. Its hub is located at Heydar Aliyev International Airport (GYD) outside the capital city of Baku. Azerbaijan Airlines flies to more than 55 destinations across Asia, Europe and North America. This includes five domestic destinations, as well as points in Austria, Belarus, China, the Czech Republic, Russia, Germany, Turkey and the United States. The airline also has codeshare agreements with 11 other airlines. Azerbaijan Airlines has a fleet of 32 aircraft, including Airbus, Boeing and Embraer planes. Its planes feature a variety of two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations.
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720Reviews
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tikicici2 wrote a review Jun 2024
Florida251 contributions132 helpful votes
Baku - London
International
Alert: An international bank with An USA-address credit card will work sporadically in the country. Bolt and Uber does not work with a USA-address card. Even Azerbaijan Airlines did not accepted an An international bank with An USA-address credit card to pay for upgrades at the…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peppy P wrote a review May 2024
Dubai, United Arab Emirates86 contributions30 helpful votes
Baku - Dubai
International
Service on the flight was good. The meal ws decent n good Azerbaijani wine was served. But what I absolutely loved about them was, when we deplaned our baby stroller was ready waiting for us by the plane door. Have not experienced this before. Was super convenient as we were…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Seb S wrote a review May 2024
Munich, Germany1 contribution2 helpful votes
London - Moscow
Russia
This Airline is a joke. Tickets are on the level of huge carriers like Turkish, British or Lufthansa but the service is so bad. Machine had a technical failure. Hours of waiting to get any info. After 6 hours put to a hotel. Flight to Baku. Stranded because no connection flight.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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somaia n wrote a review May 2024
1 contribution2 helpful votes
Tehran - Baku
International
My experience with Azerbaijan airlines was HELL. They sold me an overpriced ticket, and in the airport I had been told that my name was not on the list!!! They kept me and my 5 YO son for three hours awaited and in the end they accommodated the other 6 passengers with same…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Hassan Patel wrote a review May 2024
India3 contributions3 helpful votes
Baku - Mumbai
Asia
Initially, there was no business class available. The check-in and luggage handling process was disorganized and poorly managed. Locals were given preference in line over us. The flight attendant had a bad attitude and did not treat the guests well. Despite saying to pay extra,…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nomad21141720235 wrote a tip Aug 2024
"Don’t ever fly with AZN if you’re flying to Baku you guys will meet here manager name (Qasimzada Farid) ver rude unprofessional "
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LP H wrote a tip Aug 2024
"Just don’t "
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Himanshu Jain wrote a tip Jul 2024
"Not to Book"
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Raheel Z wrote a tip Jul 2024
"Do not listen to any of the customer service staff or any information they give you as it will most likely be incorrect "
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tikicici2 wrote a tip Jun 2024
"The airline charges for everything, although the airline ticket was ok price."
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