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Asiana Airlines


4 of 5 bubbles
960 Reviews
Headquarters: No 47 Osae-Dong Gangseo-gu, Seoul 157-713 South Korea +82-2-2669-8000 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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960 Reviews from our TripAdvisor Community

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960 reviews from our community

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Showing 301: English reviews
Fort Lauderdale, Florida
1 review
5 of 5 bubbles Reviewed 3 days ago NEW

I always enjoy flying on Asiana even in economy they treat you with respect and professionalism unlike some of the American Air Lines. I will continue to fly Asiana every time I travel to and from Luzon.

International Economy Los Angeles - Angeles City
Helpful?
Thank danielbs10031
Kelowna, Canada
Level Contributor
35 reviews
23 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Older 747, pretty rough around the edges, check in and flight attendants all were good and helpful. Surprised after all the Hype about how good they are that I was not at impressed.

Southeast Asia Economy Seoul - Bangkok
Helpful?
Thank tomatoe88
Singapore, Singapore
Level Contributor
61 reviews
28 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Asiana have promotional price for their tickets, lots of savings compare to if I take other airlines. Inflight food is good (for their korean meal). Their seats is a little of pros and cons. It's not reclincing seats like most other flights but rather is your own seat slide out infront. Good thing is you will not have the situation...

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North Asia Economy Singapore - Seoul

Helpful?
Thank Xive
Seattle, Washington
Level Contributor
50 reviews
31 helpful votes
2 of 5 bubbles Reviewed 1 week ago

My wife and I just made a short trip to Singapore and we flew out on Asiana Airlines both ways. Route was Tokyo to Seoul to Singapore and reverse route back. The first leg was delayed taking off due to a late arrival. Since the aircraft was also the second in our outbound trip it was delayed taking off from...

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Southeast Asia Economy Tokyo - Singapore

Helpful?
1 Thank Dave741776
Sydney, Australia
Level Contributor
41 reviews
30 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I forgot to mention the transit process when using the free Asiana stopover hotel facility.Be sure to contact Asiana Airlines after you have reserved your ticket to ask them for a transit room. They do not automatically arrange it for you. However, there is no problem. Staff were most helpful in making the booking. When arriving at Incheon I was...

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International Economy Sydney - London

Helpful?
2 Thank John H
Jakarta
Level Contributor
60 reviews
9 helpful votes
3 of 5 bubbles Reviewed 1 week ago

It was my first flight using Asiana Airlines. The take off and landing was smooth and good! Good job for the pilot! Although it was good, i still think it's time for Asiana change the aircraft with the new one and for a long flight; entertainment is important.

North Asia Economy Jakarta - Seoul
Helpful?
1 Thank MariaNyanti
Sydney, Australia
Level Contributor
41 reviews
30 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I chose Asiana Airline over my usual preference as it was listed high on Skytrack. Yes, I did receive a transfer and hotel in Seoul included in the fare which was excellent but, the actual flight was disappointing. My seat 10H was just behind the Business class bulkhead at an additional charge. Though the seat was comfortable itself once the...

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International Economy Sydney - London

Helpful?
1 Thank John H
A TripAdvisor Member
4 of 5 bubbles Reviewed 1 week ago via mobile

I had high expectations with this airline. I had always looked forward to flying with Asiana as I knew they always belonged to the top 10 airlines in the world list. Although, I had smoothest ride to my destination and everything else such as movie selections were at par, I just thought they fell a little short on service and...

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International Economy New York City - Cebu Island

Helpful?
1 Thank A TripAdvisor Member
Maria da Fe, MG
Level Contributor
96 reviews
9 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Business class seat for this Boeing 777-200 it was the old tipe. Semi full lie-flat with old type In flight entertainment system. The cabin attendants are very friendly and efficient. Their English is far better than Japanese counterpart ANA or JAL. The meal service, inbound to Incheon was quite good,focused in Western type Breakfast. In the fight back to Kansai...

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North Asia Business Class Osaka - Seoul

Helpful?
2 Thank QuietBrazilian
Stockholm, Sweden
Level Contributor
13 reviews
1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

A good company with meal on the flight,. Nice and good staff. Goes smooth and easy to check-in. Have also movies you can watch during flight.

North Asia Economy Tokyo - Seoul
Helpful?
Thank Haakan N
See travel tips for airlines
“Just another average airline doing what average airlines do. Try to save money at customer expense.”
 of 5 bubbles tomatoe88, 16 Feb 2017 | Read review
“Avoid the window seats as that is what I had an as you can see from the attached photo to this post there is a box under the seats.”
 of 5 bubbles Dave741776, 11 Feb 2017 | Read review
“Choose another”
 of 5 bubbles J4251COjohnh, 7 Feb 2017 | Read review
“If you opt for business class I would like to suggest rows C and H, both aisle. Avoid now No.1, has nursery support for babies.”
 of 5 bubbles QuietBrazilian, 6 Feb 2017 | Read review
“Check the Premium economy option .”
 of 5 bubbles bmw740il2015, 5 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About Asiana Airlines
As one of two major airlines in South Korea, Asiana Airlines (OZ) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.
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