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(ANA) All Nippon Airways


3,096 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,096 Reviews from our TripAdvisor Community

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3,096 reviews from our community

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Showing 743: English reviews
Antigua, Guatemala
Level Contributor
68 reviews
18 helpful votes
Reviewed yesterday
NEW

I don't know how they could have done better. Super staff, on time arrival and great food...and I was flying on an ultra cheap ticket I found online with a partner airline! I found seating spacious and comfortable, it was a great experience.

Southeast Asia Economy Tokyo - Kuala Lumpur
Helpful?
Thank David H
Canada
Level Contributor
160 reviews
463 helpful votes
Reviewed 2 days ago
NEW

The was my first trans-Pacific flight on ANA since 2014, and it was a pleasant surprise. First, check-in was smooth with check-in staff very friendly. The lounge at Haneda is much nicer than the Narita Lounge. Much more comfortable and better maintained. Food was hot and fresh, with some good choices. Loved the little finger sandwiches, the chicken nuggets, and...

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International Business Class Tokyo - Vancouver

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Thank cal8888
Toronto, Canada
Level Contributor
165 reviews
32 helpful votes
Reviewed 2 days ago
NEW

No wonder ANA always gets rave reviews from air travelers around the world. Friendly and courteous FAs, top notch AVOD, clean plane and excellent inflight meals. Oh, forgot to mention their leg room is really awesome. Many airlines around the world especially ones in North America has a lot to learn from this classy airlines. Highly recommend to anyone!

International Economy Tokyo - Houston
Helpful?
Thank asiana747
Nowra, Australia
Level Contributor
11 reviews
4 helpful votes
Reviewed 3 days ago
NEW

The plane was very modern 787 and clean and flew Premium Economy seating was excellent. Check in at Sydney Airport was via the Business class check in counter but no signs told you this and when we got to the counter we asked the check in staff was this the section we used to check in at. Same upon return...

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International Premium Economy Sydney - Tokyo

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Thank davidC5632EO
san francico
Level Contributor
12 reviews
17 helpful votes
Reviewed 3 days ago
NEW

I have nothing to say except this is as close as it gets to perfect. I inadvertantly brought a bottle of sake in my carry-on luggage and when I discovered this the security people werent sure I had enough time to go back to the counter to check it. They called ANA and they came right out and brought me...

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International Economy Tokyo - San Francisco

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Thank gypsysoul3
Level Contributor
516 reviews
300 helpful votes
Reviewed 3 days ago
NEW
via mobile

We took ANA for this domestic flight. As with JAL, the hallmarks of Japanese culture are evident. Clean planes, polite cabin crew with big warm smiles. Good food. In our opinion, both ANA & JAL are among the best airlines in the world.

Domestic Economy Osaka - Sapporo
Helpful?
Thank Travelove58
Fresno, California
Level Contributor
7 reviews
1 helpful vote
Reviewed 5 days ago
NEW

I flew with different airlines before finally decided to fly ANA and since then I always book my ticket from this airline. Customer service and bathroom always tidy for passengers, meals prepared with love:) and i love it. Just FYI book your ticket way months before your flight otherwise fare will be higher, so I book my ticket w/ANA 5...

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International Economy San Francisco - Tokyo

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Thank ManuelDH
Fayetteville, North Carolina
Level Contributor
20 reviews
13 helpful votes
Reviewed 5 days ago
NEW

After 26 days in the Philippines it was time to return home. My family and I arrived in Manila and headed to the ANA counter to check-in for our flight to Narita. Once we were at the counter they quickly checked us in and then made me an offer I couldn't refuse. For approximately $125, I was offered an upgrade...

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North Asia Business Class Manila - Tokyo

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Thank ncexnyc
Forster, Australia
Level Contributor
108 reviews
15 helpful votes
Reviewed 1 week ago

Booked this flight as part of an overall Hokkaido experience. Looked forward to the short flight from at 50 minutes but was surprised when it took 32. The aircraft was elderly, a member of the ANA Wings fleet. But the aircraft was clean and well presented. The crew did their best to supply refreshments for this extraordinarily short flight. I...

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Domestic Economy Sapporo - Rishirifuji-cho

Helpful?
Thank Graeme R
Stuttgart, Germany
Level Contributor
83 reviews
6 helpful votes
Reviewed 1 week ago

Enjoyed the flight so much, only regret was that it was such a short flight! The flight attendants were very polite and solicitous.

Domestic Business Class Hiroshima - Tokyo
Helpful?
Thank BRlovesER
See travel tips for airlines
“I found the tiket price if I had bought it directly with ANA to be much higher than I was able to purchase it with a travel agent.”
gypsysoul3, 20 Jun 2017 | Read review
“See my comment or review”
ManuelDH, 18 Jun 2017 | Read review
“Book online with ANA, its a snap.”
314graemer, 16 Jun 2017 | Read review
“Select business class, you can't go wrong.”
H201MNdavidc, 3 Jun 2017 | Read review
“Dress cool and casual”
cokerbud, 2 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About (ANA) All Nippon Airways
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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