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ANA (All Nippon Airways)

5,323 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,323 Reviews from our TripAdvisor Community

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5,323 reviews from our community

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Showing 1,483: English reviews
Kansas City, Missouri
Level 1 Contributor
3 reviews
Reviewed yesterday

Great Great nice people, Everyone smiled in a good mood, free movies, Free food, asked if i needed anything and were polite will use them from now on even if it cost a little more i would rather feel welcomed THANK YOU ANA

North Asia Premium Economy Manila - Tokyo
Thank 1jayscott1
Sapporo, Japan
Level 6 Contributor
122 reviews
19 helpful votes
Reviewed 2 days ago

I always fly with ANA. They have a great service, great value. Also their airport lounges are outstanding.

Domestic Premium Economy Chitose - Tokyo
Thank Tosh S
Chicago, Illinois
Level 6 Contributor
145 reviews
40 helpful votes
Reviewed 3 days ago

Just returned from Tokyo a few weeks ago and I must say, I was pleasantly surprised at my first time flying with ANA. Went to Tokyo to run the marathon, so I had several options when it came to flights. I booked this flight because it was the cheapest option to be honest, 840.00 total, roundtrip. Absolute steal considering it...

International Economy Chicago - Tokyo

1 Thank Jason A
Ottawa, Ontario, Canada
Level 5 Contributor
44 reviews
17 helpful votes
Reviewed 4 days ago

One of the most pleasant flights I have taken. Very clean and spacious/comfortable. The flight attendants are very polite, courteus and friendly. The food was pretty good as far as airline food goes.The seats had headrest and footrests and were pretty comfortable. There were decent personal LCD screens with a good selection of movies/shows and some basic video games. The...

International Premium Economy Chicago - Tokyo

1 Thank Matt G
Los Gatos, California
Level 6 Contributor
129 reviews
42 helpful votes
Reviewed 5 days ago

Great flight experience to Asia if you live the south end of Silicon Valley. Airport lounge good. Airport security and boarding experience good. Fastest boarding airline ever. ANA loaded the plane in 15 minutes. Spellbindingly smooth and efficient.

International Business Class San Jose - Singapore
Thank Dave B
Tinley Park, Illinois
Level 6 Contributor
75 reviews
46 helpful votes
Reviewed 5 days ago
via mobile

The service and flight was relatively smooth for both legs of my trip (21 hrs), but the food was terrible and although I travel internationally quite often I’ve never been on a flight that doesn’t offer a non pork option with every meal. It’s a simple fix... blt seems like a silly option considering all other foods a available.

International Economy New York City - Kuala Lumpur
Thank Neeta2
Kuala Lumpur, Malaysia
Level 6 Contributor
118 reviews
24 helpful votes
Reviewed 6 days ago
via mobile

Friendly and professional service. Good in-flight entertainment. Crew always willing to go extra mile to assist. Highly recommended.

North Asia Economy Kuala Lumpur - Tokyo
Thank darius73
Sydney, Australia
Level 4 Contributor
23 reviews
6 helpful votes
Reviewed 6 days ago

First time using ANA. Very happy. On time. Polite. Good Food. Good price. Good Service. Good legroom for economy compared to many others. Would use them again for sure.

International Economy Sydney - Chitose
Thank Glenn S
Level 4 Contributor
37 reviews
15 helpful votes
Reviewed 1 week ago
via mobile

空姐的服务至上,让人钦佩! you could see the value and culture of Japan throughout your journey with ANA airlines! Find out more from my photo! My reviews on my flights to Tokyo Haneda Airport. Foods are tasty, love the rice cracker and kabosu! Leg room enough! Overall, excellent!

North Asia Economy Kuala Lumpur - Tokyo
Thank Patricia L
Singapore, Singapore
Level 5 Contributor
55 reviews
4 helpful votes
Reviewed 1 week ago via mobile

I love to fly on ANA. It makes me feel good. Happy with the food n service. Friendly and professional staff. Comfort level is satisfactory. There’s confidence in the airlines n I would like to fly with them again. Thank u ANA

North Asia Economy Singapore - Tokyo
Thank 1way2017
See travel tips for airlines
“These are nice People”
1jayscott1, 21 Mar 2018 | Read review
“If you are tall, consider booking premium economy for extra leg room on any longhaul flights.”
MattG386, 18 Mar 2018 | Read review
“Check seating on SeatGuru”
daveb207, 17 Mar 2018 | Read review
“Would recommend aisle seat”
mikelT5837TL, 13 Mar 2018 | Read review
“check all - even I made foto for economy - very narrow for average tall western people”
juergenp692, 13 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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