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Air Mauritius


966 Reviews
Headquarters: Air Mauritius Centre President John Kennedy Street, Port Louis, Mauritius +230-207-7575 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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966 Reviews from our TripAdvisor Community

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966 reviews from our community

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Showing 548: English reviews
Lugano
Level 6 Contributor
157 reviews
113 helpful votes
Reviewed 2 days ago
NEW
via mobile

In a long trip to and from Asia including Reunion we experienced some amazing experience. When our flight to Delhi was posponed (due to cyclone, not airline fault) having an incredibly tight connexion in Delhi, we informed AirMauritius at check-in. At arrival a young staff was waiting, he smartly brought us through all the steps even persuading custom, immigration, security...

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International Economy Mahebourg - New Delhi

Helpful?
Thank Carlo S
Marple, United Kingdom
Level 6 Contributor
427 reviews
174 helpful votes
Reviewed 5 days ago
NEW
via mobile

This airline is 50 years old this year and is celebrating in style. The aircraft was small considering the 5hr flight time but adequately the task. The team on board were friendly, the food service was local but identifiable and tasty. The pre take off facilities were good and because the baggage was hand loaded we were sure our baggage...

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Africa Economy Cape Town Central - Mahebourg

Helpful?
Thank MarpleTraveller
Nerja, Spain
Level 6 Contributor
180 reviews
92 helpful votes
Reviewed 5 days ago
NEW

Very attentive staff, rather tired old planes, and ,worst of all from the point of view of comfort, the seat does not convert to flat-bed for sleeping. Add to this that the light from the galley shines throughout the flight and the oblique angle of other seats, coupled with the lack of screening, means that anyone watching a film will...

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International Business Class Mahebourg - Paris

Helpful?
Thank Lynn A
Level 4 Contributor
30 reviews
5 helpful votes
Reviewed 1 week ago via mobile

Flight was very empty which was a great. It was a brand new Airbus A350. Touch screens worked exceptionally well with a good range of entertainment. Places available to charge your phone or laptop. Only problem was that the Wi-Fi didn't work. If that had worked it would of been given 5 stars.

Africa Economy Johannesburg - Mahebourg
Helpful?
Thank Jarryd P
Sydney, Australia
Level 6 Contributor
396 reviews
131 helpful votes
Reviewed 1 week ago

Starting from Sydney we arrived in Perth 5 hours later to be told that because of a cyclone in Mauritius we would not move on until 10 am next day so they took us to a hotel in Perth. Communication was poor, nobody sent us an email or text even though they asked for this info at airport. At 9...

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International Economy Sydney - Mahebourg

Helpful?
Thank Whitehavengirl43
London, United Kingdom
Level 2 Contributor
5 reviews
13 helpful votes
Reviewed 1 week ago

We thought BA was bad but this airline is worse. The aircraft are so old, seats uncomfortable (ashtrays still in them) and space limited. Cabin noise is loud and the staff unfriendly despite paying for exit seats. Worst is that we advised AM of the issues on arrival and they did nothing to help. At check in we asked to...

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International Economy London - Mahebourg

Helpful?
3 Thank PBinEsherUK
london
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 1 week ago

This was a horrible flight. outdated aircrafts with faulty monitors so you couldn't watch the movies. so hot you couldn't sleep. the Return flight was rescheduled after we had booked and paid with no explanation and offer of paying for an extra night at our resort. So we both had to take an extra day unpaid off work and pay...

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International Economy London - Mahebourg

Helpful?
2 Thank s. n
London, United Kingdom
1 review
1 helpful vote
Reviewed 1 week ago

I would never travel with this airline again,they have non existant customer service,the aircraft was substandard like travelling aeroflot 30 years ago,if you do this,make sure you have a good insurance or a reputible tour operator like VIRGIN,or your dream holiday could turn into a nightmare,this is not a cheap trip by any means.

International Economy London - Mahebourg
Helpful?
1 Thank pnuthall
Sverige
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed 1 week ago

Worst flight ever! I've never have experienced a more uncomfortable seating even though this was a new airplane (Airbus 350). The space between the chair leg from the seat in from of me and the footrest was just enough to pass my feet and then I was stuck for 11 hours. If I instead had the footrest in an upright...

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International Economy Mahebourg - Paris

Helpful?
3 Thank JanSverige
Bloemfontein, South Africa
2 reviews
1 helpful vote
Reviewed 1 week ago

absolutely brilliant , really enjoyed the flight ,food and staff .Brand new plane. great experience!

Africa Economy Johannesburg - Mahebourg
Helpful?
1 Thank iweiss2018
See travel tips for airlines
“fly with anyone else”
343sn, 10 Feb 2018 | Read review
“Try and fly on one of the new aircraft!!!!”
thewriter, 8 Feb 2018 | Read review
“Shop around and book business class if possible”
V9771EJandreac, 7 Feb 2018 | Read review
“Check menus before flying & possibly pay extra”
keithd304, 5 Feb 2018 | Read review
“if you have a child try to book the 4 seat row at the back, usually you find some other empty seats,,,”
caliolo, 30 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Mauritius
Air Mauritius (MK) is the flag carrier of the country of Mauritius and the fourth-largest airline in sub-Saharan Africa. Its primary hub is located at Sir Seewoosagur Ramgoolam International Airport (MRU), just outside the capital city of Port Louis. The airline offers non-stop flights to Australia, China, France, Hong Kong, India, Kenya, Madagascar, Malaysia, Réunion, Singapore, South Africa and the United Kingdom. The airline also has codeshare agreements with Air France, Emirates, Malaysia Airlines, South African Airways and Virgin Australia Airlines. Its fleet includes aircraft with a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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