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Air Mauritius


1,590 reviews
Headquarters: Air Mauritius Centre President John Kennedy Street, Port Louis, Mauritius 011 230 207 7575 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,590 Reviews from our TripAdvisor Community

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1,590 reviews from our community

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Showing 902: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

I had booked a flight to Mauritius from Delhi for myself and my wife Initial travel dates – 26th November 2018 – Morning 8 AM to 2nd December 2018 Evening 9 PM. Direct flights Received an email just a week ago from Yatra team, (Air Mauritius team not generous enough to inform that there is any change) That the flight...

Date of travel: June 2018
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International Economy Mumbai - Mahebourg

Helpful?
Thank Abhishek G
Witham, United Kingdom
Level 6 Contributor
661 reviews
167 helpful votes
Reviewed 2 days ago
NEW

Nice return flight both journeys. 12 hours is long for a flight but staff were friendly. Desk team helpful. Long queues still at airports to clear luggage and security, better system still needed to avoid queue jumping or getting blocked by a person that has a problem

Date of travel: December 2018
International Economy London - Mahebourg
Helpful?
Thank GrahamP113
Tenbury Wells, United Kingdom
Level 5 Contributor
52 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Wanted to fly direct so went with Air Mauritius in economy- leg room and seat comfort was okay- the cabin crew were attentive and all drinks were complimentary and available during the flight. In general I personally don’t think airline food is enjoyable and this was the case on both flights to and from Mauritius

Date of travel: November 2018
International Economy London - Mahebourg
Helpful?
Thank Upton123
Nottingham, United Kingdom
Level 6 Contributor
617 reviews
182 helpful votes
Reviewed 4 days ago
NEW

Comfort is not an issue as there is none. Narrow seats and lack of leg room contributed to the general discomfort. Not helped by the two blokes to my right who did have leg room and meals brought to them from first class who where Air Mauritius staff. TV incredibly small screen added to the ambiance of discomfort.

Date of travel: November 2018
International Economy London - Mahebourg
Helpful?
Thank Paul H
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Cabin crew in this direct flight from Durban to Mauritius are unfriendly and stuck up. I am 6 months pregnant and had a toddler with me. The air hostess was directly in front of me but did not even attempt to assist me with putting my bag in the overhead compartment complete waste of time. Flew SAA back and what...

Date of travel: November 2018
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Africa Economy Durban - Mahebourg

Helpful?
Thank ZehraP89
Rome, Italy
Level 6 Contributor
161 reviews
76 helpful votes
Reviewed 1 week ago

It's been my first journey with this company and it's been surprisingly a great flight! The cabin was very clean and spacious, the service has been perfect, the toilets were quite clean and the entertainment was excellent. I traveled in Economy class and I felt pampered anyway. Only the food left me somehow not so satisfied, because it was not...

Date of travel: November 2018
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International Economy Mahebourg - Paris

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Thank Sveva G
Level 3 Contributor
11 reviews
18 helpful votes
Reviewed 1 week ago via mobile

We flew in business class to Mauritius, a bit of a treat really and one of the problems resulting from using business class for business flights! The highlight of air Mauritius is their friendly and polite cabin crew. It is so refreshing to see a friendly and attentive crew. This makes up for the few shortfalls which would have otherwise...

Date of travel: November 2018
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International Business Class London - Mahebourg

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Thank J1707
Northampton, United Kingdom
Level 5 Contributor
96 reviews
73 helpful votes
Reviewed 1 week ago

This has been worst airlines /aircraft I had ever traveled. It was a small and old model air craft A340-XX with no proper leg room space, lack of tasty meal Inflight entertainment: We got booked 3 seats out of which for 2 of them in flight entertainment was not working at all. And the 1 which was working is such...

Date of travel: October 2018
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International Economy London - Mahebourg

Helpful?
Thank Sudheer0410
Cape Town Central, South Africa
Level 5 Contributor
46 reviews
12 helpful votes
Reviewed 2 weeks ago via mobile

Let us start off by complimenting the awesome staff. From the ground crew to the flight attendants, the people made my journey one to remember. The food was good. The planes were average and the only thing that got me a bit was the fact that the in flight entertainment was basically a couple of channels running concurrently. I chose...

Date of travel: February 2018
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International Economy Cape Town Central - Kuala Lumpur

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Thank PierreCT
Ahmedabad, India
Level 6 Contributor
279 reviews
51 helpful votes
Reviewed 2 weeks ago

While going to Mauritius The aircraft was little old and Air hostess has some language issue. She was a french speaking lady. In the return journey everything was better.

Date of travel: November 2018
International Economy Mumbai - Mahebourg
Helpful?
Thank FrequentFlier737488
See travel tips for airlines
“Best tip is to NEVER book a flight through this airlines. Pay a few bucks extra and select a better flight”
640abhishekg, 10 Dec 2018 | Read review
“Work for Air Mauritius!”
Paulus799, 7 Dec 2018 | Read review
“Very caring and friendly cabin crew which makes the flight experience more comfortable.”
776joyce, 18 Nov 2018 | Read review
“Take a book and make sure you get an aisle seat”
AnnOlivier, 18 Nov 2018 | Read review
“Always treat the staff at all points with friendliness and smile!”
Bufffydog, 10 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Mauritius
Air Mauritius (MK) is the flag carrier of the country of Mauritius and the fourth-largest airline in sub-Saharan Africa. Its primary hub is located at Sir Seewoosagur Ramgoolam International Airport (MRU), just outside the capital city of Port Louis. The airline offers non-stop flights to Australia, China, France, Hong Kong, India, Kenya, Madagascar, Malaysia, Réunion, Singapore, South Africa and the United Kingdom. The airline also has codeshare agreements with Air France, Emirates, Malaysia Airlines, South African Airways and Virgin Australia Airlines. Its fleet includes aircraft with a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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