Air France
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3.536,151 reviews
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About Air France
Airline Alliance
SkyTeamHeadquarters: 45 rue de Paris, Roissy-en-France France 95 747
Airline Summary
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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Popular mentions
Mahebourg - Montreal
International
I recently had a disappointing experience with Air France when my baggage was lost during a flight. Despite my efforts to work with their customer service team to resolve the issue, I was met with resistance and a lack of cooperation in obtaining a refund for the lost items. The…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bogota - Paris
International
Screen was broken on a brand new A350 on a twelve-hour flight . Airline promised all sorts of compensation, didn't deliver. Customer service stopped responding to my email enquiries. A garbage airline, where lying seems to be the norm. Next flight I went with Iberia. Much better…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rome - Paris
Europe
Flew round trip from Paris to Rome. Leaving CDG our carry on bags were weighed and found a bit over the total 12 kg carry on weight limit. FYI they weigh total luggage, not just your carry-on. On way back, FCO-CDG, we were well aware of the weight restrictions so we threw out…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vienna - Paris
Europe
Air France? NO , thank you. I try some other ways how to get to my final destination. My first flight with Air France. The flight was cancelled 1-2 hours ago before the departure time. I was forced to take trip with another company. My second flight with Air France - I wasn´t…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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New Delhi - Edmonton
International
Don't travel by Air France, as they have the worst customer service. I have raised a claim for my canceled flight but it's been two months they don't compensate me for my canceled. They would not listen to your complaints.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Canned pineapple as a fruit and the saltiest side dish I have ever tried to eat in my life.
123456…
Luciddream1945 wrote a tip 8 Sept
"Avoid business class on their Asia routes horrible old aircraft and miserable lazy staff"
sean f wrote a tip 5 Sept
"Great experience with Air France! The staff was friendly, the seats were comfortable, and the in-flight entertainment was top-notch."
123456…
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