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Air France


12,905 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12,905 Reviews from our TripAdvisor Community

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12,905 reviews from our community

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Showing 4,090: English reviews
Nijmegen, The Netherlands
Level 6 Contributor
196 reviews
18 helpful votes
Reviewed yesterday
NEW
via mobile

Due to some heavy security measures at the airport, our Air France / HOP! Flight from Edinburgh to Paris was delayed by quite some time. Once on board, the flight attendents did their utmost to ensure a smooth flight, served a sandwich with a good red wine, and a glass of Perrier.

Europe Economy Edinburgh - Paris
Helpful?
Thank rgrol
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Sutton Coldfield, United Kingdom
Level 6 Contributor
1,402 reviews
215 helpful votes
Reviewed 2 days ago
NEW

Flight on time with no issues. Easy securiity and boarding. Drink and snack onboard. Overall staff helpful and efficiient

Europe Economy Birmingham - Paris
Helpful?
Thank Peter W
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La Mirada, California
Level 6 Contributor
104 reviews
25 helpful votes
Reviewed 2 days ago
NEW

Had connecting flights that don't give you enough time to go through Customs. We had a connecting flight from Paris(AIR FRANCE HUB) where customs is at best a mish mosh of KAYOS!!!!Watch your connecting flights in Paris 1 hour plus in Customs line & 1 hour just to get bused to your next terminal. Bring a snack, FOOD was really...

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International Economy Munich - Los Angeles

Helpful?
Thank Mike M
Beirut, Lebanon
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW

very professional service, with good catering. good entertainment system . leg space is minimal & seats are not very comfortable.

International Premium Economy Beirut - Paris
Helpful?
Thank ramimohamad
Denver, Colorado
Level 6 Contributor
148 reviews
68 helpful votes
Reviewed 3 days ago
NEW

This airline treated you like a first class passenger regardless of which area you sat. Food was very good for a airline and seating was suprisingly comfortable for economy. We flew from Paris, France to Minneapolis, MN and had no complaints.

International Economy Paris - Minneapolis
Helpful?
Thank JoeOB
Hokksund, Norway
Level 4 Contributor
27 reviews
14 helpful votes
Reviewed 3 days ago
NEW

I will try to avoid this airline almost at any cost in the future. Probably the poorest service I have ever experienced on board a plane.

Europe Economy Oslo - Paris
Helpful?
1 Thank CatoTansoy
niagara falls, ontario, canada
Level 6 Contributor
260 reviews
209 helpful votes
Reviewed 3 days ago
NEW

Flew from Paris to Rome in two hours. Flight crew was pleasant, seats were comfortable, flight was smooth and take off and landing went without a hitch.

Europe Economy Paris - Rome
Helpful?
1 Thank Screwball
Vitoria-Gasteiz, Spain
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

We were stuck between flights at CDG airport for almost 12 hours because some mistake Air France made with our tickets, they made us to go and back from terminals (30min) till 6 times until they recognized it, to finally put us in a flight (no upgrade to business obviously not) and made us to loose one day of our...

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International Economy Bilbao - Melbourne

Helpful?
2 Thank kilidalmasso
1 review
Reviewed 4 days ago
NEW
via mobile

We were flying from Florence on Air France flight 1067 on 14Oct to Paris as a connection to get to Kennedy Airport New York. The flight cancelled out of Florence due to bad weather. I can understand that but NO HELP? Come on it’s 2017 they knew about the bad weather they had no plans. For seven Hours we were...

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Europe Economy Florence - Paris

Helpful?
Thank malourdes a
Ann Arbor, Michigan
Level 6 Contributor
299 reviews
67 helpful votes
Reviewed 4 days ago
NEW

This is a combination review of the same flight three times this past year. The service really depends on who is working. There are great Crew members who are very attentive and helpful. Others who are more involved with each other and barely attend to the passengers. On this flight there are definitely more of the first. The flights are...

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International Economy Paris - Mumbai

Helpful?
Thank simpleman66
See travel tips for airlines
“Watch your connecting flights 1 hour plus in Customs line & 1 hour just to get bused to your next terminal. Bring a snack”
S1590CBmikem, 20 Nov 2017 | Read review
“Bring along a snack for the ride.”
Screwball, 19 Nov 2017 | Read review
“Don't waste money on business class”
mfeakin, 13 Nov 2017 | Read review
“Bring clean underwear on your carry on, and do NOT pack french cheese in you checked bag.”
Juicewind, 13 Nov 2017 | Read review
“don't use this airline”
A3215ANtylerb, 13 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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