We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air France


18,914 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

18,914 Reviews from our TripAdvisor Community

Write a Review

18,914 reviews from our community

Filter reviews by popular destinations:
All reviews Paris New York City Los Angeles Sao Paulo Havana Marseille Buenos Aires Rio de Janeiro Rome San Francisco Nice Pointe-a-Pitre Johannesburg Punta Cana
Traveller rating
Cabin
  • (3,992)
  • (860)
  • (1,159)
  • (84)
Route
  • (4,740)
  • (1,183)
  • (145)
  • (14)
  • (8)
  • More
Language
  • More
Showing 6,103: English reviews
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed yesterday
NEW

A great flight to and from Atlanta.Had one stop each way with one overnight stay in Paris I recommend Air France to anyone. Food is great and Cab crew fabulous

International Premium Economy Atlanta - Copenhagen
Helpful?
Thank Henry W
Toronto, Canada
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed yesterday
NEW

What a pleasant surprise! Great staff, great food! After my disaster experience with the American airlines, this is a great experience. Great food, great wine, great crew always offer a smile. Movie choices - we had better choices flying from Toronto to Paris, vs Paris to Toronto. Wish it was the same because it was great. I flew KLM (sister...

More 
International Economy Paris - Toronto

Helpful?
Thank Evelyn L
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

It was a great relieve to find that our flight was not affected by the strike. The air service crew was courteous, and always has a smile on them. The food was great. I was very surprise with the quality after a few unpleasant experiences with the American airlines. I flew KLM 2 years ago, a sister company of Air...

More 
International Economy Toronto - Paris

Helpful?
Thank Evelyn W
Whitehorse, Canada
Level 3 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW

nothing really bad but nothing really good either a lot of champagne but dificille to have just the hot water for a tea   service not very smiling but not too rough just the average nothing more

International Economy Paris - Vancouver
Helpful?
Thank tintindidier
Level 1 Contributor
4 reviews
6 helpful votes
Reviewed yesterday
NEW

One delay causing 250 odd people to miss the red eye flight connections. The staff dealt with it terribly - no communication, empathy or even crowd control. So far my patience and understanding was fine but three hours in a queue and they have no urgency or empathy to peoples situation I was getting frustrated. But then the girl failed...

More 
International Economy London - Beijing

Helpful?
Thank Claire S
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed yesterday
NEW

On the return trip from Rome Air France/Delta - one hour delay in New York then after arriving at O'Hare we sat on the plan for 2 1/2 hours somewhere one the airfield. The pilot told us there were no gates. The pilot finally started to taxi all over the airfield until the tower gave him gate to unload at....

More 
International Economy Rome - Chicago

Helpful?
Thank Carl G
San Francisco, California
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The aircraft was not clean, and the food was just above average. Cabin Service was below normal standard Will not fly Air France again.

International Economy San Francisco - Johannesburg
Helpful?
Thank rsashoeman
Puerto Vallarta, Mexico
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The nightmare began when on my way back from Europe I was told that I had too much luggage and that I would have to document my suitcase, since I had a laptop backpack with me, kindly indicate that it was the same luggage I was traveling with on my flight of Ida without any problem but in a rude...

More 
International Economy Paris - New York City

Helpful?
Thank Rogelio J
London, United Kingdom
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Horrible experience!Lost our luggage 2 times for 1 week.We have been booked on round trip to Mauritius.The second leg of the journey was operated by Air Mauritius.The first flight from London to Paris start with 1h15 min delay and we were given only 35 minutes to clear security and immigration at Charles de Gaulle.Unfortunately our bags didn’t come to Mauritius...

More 
International Economy London - Mahebourg

Helpful?
Thank Iovka S
Waddell, United States
Level 4 Contributor
33 reviews
2 helpful votes
Reviewed yesterday
NEW

The trip was nice even though it was long. The food and service was excellent. The movies are not rated and that means young people could be watching movies that are inappropriate for them. If the adult in the seats next to them have a racy movie on, the children around them could be exposed to inappropriate video.

International Economy Atlanta - Paris
Helpful?
Thank sheilae2017
See travel tips for airlines
“Avoid O'Hare Airport”
, 18 Jun 2018 | Read review
“Use another Airline.”
rogelioj123, 18 Jun 2018 | Read review
“If you can always fly direct!”
SuzieQ044, 17 Jun 2018 | Read review
“Schedule T/W/Th travel and avoid bulkhead in business class.”
RobinF873, 17 Jun 2018 | Read review
“First row not near restroom in business class”
Brellie, 17 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

2,682 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2682)
Viewed
View from Window (235)
Viewed
Food and Drink (517)
Viewed
Airline Lounge (83)
Viewed
Seat (229)
Viewed
Cabin (188)
Viewed
Onboard Feature (153)
Viewed
Airport (388)
Viewed
Our fleet (45)
Viewed
Other (844)