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Air Europa


3 of 5 stars
455 Reviews
Headquarters: Son Sant Joan Aeropuerto de Mallorca, 07611 Palma de Mallorca, Majorca Spain +34-902-401-501 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 60
    Excellent
  • 103
    Very good
  • 121
    Average
  • 80
    Poor
  • 91
    Terrible
Good price, bad service and seats

Air Europe is a discount airline. It's prices are very competitive. But it comes with a price... read more

3 of 5 starsReviewed 2 weeks ago
Beat Z
,
Zurich, Switzerland
via mobile
Rating summary
  • 2.5 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Customer Service
    3 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    3 of 5 stars
    Check-in and Boarding
  • 2.5 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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455 Reviews from our TripAdvisor Community

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455 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Gloucester, United Kingdom
Level Contributor
32 reviews
22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I hadn't heard of air europa before but I can honestly say the staff were delightful and the 4 and a half hour journey flew by very smoothly excuse the pun 😃. Would definitely recommend without hesitation.

Europe Economy Nottingham - Fuerteventura
Helpful?
Thank 426karen426
Pompano Beach, Florida
1 review
4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst International Airline in the air. Did a round trip to Amsterdam and experienced delays on both ends. On the return the flight didn't even show up, missed the connection and the Airlines offered us nothing. There is no customer service at the Airports, online or via phone. Buyer beware, pay more and fly on a different...

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International Economy Fort Lauderdale - Amsterdam

Helpful?
Thank chrisandqaiser
Newcastle upon Tyne
Level Contributor
28 reviews
7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We very rarely fly, but as part of a trip by train that we were doing around Europe we needed to get from Madrid to Rome so decided that flying would be the most sensible way. The primary reason for choosing Air Europa was the price, given that is was around a third of that of other airlines, followed by...

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Europe Business Class Madrid - Rome

Helpful?
Thank Petoh1
Lisbon, Portugal
Level Contributor
112 reviews
34 helpful votes
2 of 5 stars Reviewed 1 week ago

Appalling bad service for Intercontinental flights - I had the bad luck of flying this airline to São Paulo. I was able to order Gluten free food ( with the travel agency, not with the airline) and that improved quite a lot my experience vs. some co-travellers who were served awful food. Also special meals are served before other meals,...

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International Economy Madrid - Sao Paulo

Helpful?
Thank JMNV
Copenhagen, Denmark
Level Contributor
10 reviews
5 helpful votes
2 of 5 stars Reviewed 1 week ago

Three out of my four flights with Air Europa were delayed by more than 30 minutes. On top of that, the food was horrible (even though I'm not a picky eater) and there was no inflight entertainment. Furthermore, the seats had been placed so close together that my knees touched the seat in front of me. All in all, I'd...

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International Economy Amsterdam - New York City

Helpful?
Thank SabiSo
Murcia, Spain
Level Contributor
11 reviews
1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We flew LIS - MAD - ALC. If I explained the entire story I would be here all day. The flight from Madrid to Alicante left about 2 hours late, no explanation given. 10-12 people were bumped from the flight and put on the AVE, being told the flight was overbooked. That was a lie. There were seats for them...

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Europe Economy Lisbon - Alicante

Helpful?
Thank Jeepster24
Alicante, Spain
Level Contributor
40 reviews
18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked this flight one year ahead. It was sold as a direct flight and we booked and paid extra for extra legroom seats Row 15. This was February 2015. October 2015 we were informed this flight was now via Dominican Republic. Reluctantly accepted the change and were promised our extra legroom seats still applied. Outbound and Inbound we were refused...

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International Economy Madrid - San Juan

Helpful?
Thank Pamela H
Level Contributor
19 reviews
23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having read mixed reviews of this airline, I was concerned initially. I need not have been. Flight was on air europa's own new 787-8 (as opposed to the 787-8 that air Europa previously had leased from LOT), and it was very nice. Good IFE options for free, friendly attendants, and decent (not quite good) food. I will say I would...

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International Economy Miami - Madrid

Helpful?
1 Thank wlp07
Zurich, Switzerland
Level Contributor
34 reviews
5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Air Europe is a discount airline. It's prices are very competitive. But it comes with a price: service is poor, sometimes negligent. Most importantly, the seats are last generation, not in good condition, outright uncomfortable. So, you decide.

International Business Class Madrid - Montevideo
Helpful?
Thank Beat Z
Santa Cruz de Tenerife, Spain
Level Contributor
40 reviews
10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service from tart to finish. No fuss or bother. No heavy sales or scratch cards etc... Really think that the whole booking and flight service was first class. Our flights were full both ways and with no hassle or frustrated passengers. Will certainly fly with this company again.

Domestic Economy Tenerife - Oviedo
Helpful?
Thank Peter W
See travel tips for airlines
“Show up to MIA early as there are no self check-in kiosks. You have to que up in line.”
 of 5 stars wlp07, 12 Jul 2016 | Read review
“Book in advance if you require extra leg room”
 of 5 stars peterwW120UD, 9 Jul 2016 | Read review
“Apply for their frequent flyer program and enjoy your flight.”
 of 5 stars Rudy_Roth, 4 Jul 2016 | Read review
“Wear loose comfortable clothing and bring your own food!”
 of 5 stars 948jeaninet, 16 Jun 2016 | Read review
“Fly with another airline”
 of 5 stars aljo211, 13 Jun 2016 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.
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