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Air Europa


2,920 Reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain +34-911-401-501 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,920 Reviews from our TripAdvisor Community

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2,920 reviews from our community

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Showing 433: English reviews
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed yesterday
NEW

our flight was delayed by 3 hours and we had nothing to do and no information about the flight was being made. Our whole Saturday morning got wasted and everyone grew impatient. finally at lunch time they gave some coupons for lunch. the staff weren't responsible enough and themselves had no clue about the reason for delay or any othr...

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Europe Economy Frankfurt - Madrid

Helpful?
Thank Alisa C
Freising, Germany
Level 4 Contributor
25 reviews
10 helpful votes
Reviewed yesterday
NEW

I never would fly again with this airline deliberately! As I didn't have the choice I had to do so. Unfortunatelly I flew economy class. They utilise old and not well kept planes on long haul flights! Seat pitch was quite narrow and uncomfortable! There's no personal IFE on the seat, but they had an overhead monotor instead and they...

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International Economy Madrid - Sao Paulo

Helpful?
Thank Thomas D
Belo Horizonte, MG
Level 5 Contributor
50 reviews
25 helpful votes
Reviewed 2 days ago
NEW

An airline you CAN'T TRUST. An airline that don't respect their costumers. An airline that cancels your flight without a fair and reasonable motif.

International Economy Rio de Janeiro - Paris
Helpful?
Thank BrunoRabello
Province of Barcelona, Spain
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 2 days ago
NEW

Plane was fine, and we started okay by boarding only a few minutes late, but then we sat on the tarmac for the next hour for no apparent reason at all. This then nearly made us miss our next flight, but after a mad rush we managed to get there.

Domestic Economy Barcelona - Madrid
Helpful?
Thank JaysonP604
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed 2 days ago
NEW

The ground crew were very rude. Our flight was delayed and had to wait 1 hr to board an old as freak plane. The food was discussing, and the herringbone arrangement was very unpleasant. Attendants were rushed and extremely rude.

International Business Class Madrid - Boston
Helpful?
Thank Milo T
Sao Paulo, SP
Level 4 Contributor
43 reviews
22 helpful votes
Reviewed 2 days ago
NEW

Bought 3 tickets in an average price last week to make a surprise for my wife and kid. Got the reservation number, e-tickets numbers, and 2 days later all three tickets were cancelled with no explanation given despite the - sorry we had a problem and the prices were not correct. The absurd part, is that they didn´t sell the...

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International Economy Sao Paulo - Paris

Helpful?
1 Thank Felipeou
Quebec City, Canada
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 3 days ago
NEW

I bought 3 flight tickets last June 19th that were CANCELLED by this terrible company even though they have sent the e-ticket and my credit card was charged. As far I know this also happened with at least 6,000 people in Brazil at he same time. This fact is in the News. I sued them and discovered there are hundred...

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International Economy Sao Paulo - Paris

Helpful?
2 Thank lavmagno
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 3 days ago
NEW
via mobile

READ THIS RIDICULOUS STORY FOR MY FLIGHT FROM LDN GATWICK TO MADRID: 1) I turn up 2 hours before check in, having booked through the airline directly, I get told I am on standby. Baffled, whilst asking for the alternative the lady calmly stated 'well you just can't fly'. Warning signs and a stress. 2) I go to the gate...

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Europe Economy London - Madrid

Helpful?
2 Thank Jordan P
Atlanta, Georgia
Level 4 Contributor
25 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Planes were great. Everything else was terrible. Flight attendants de seemed robotic, and not very willing to serve. Would not even asked me if I wanted water after they served it to my wife. Dinners are extremely small portions, and not very good. Movies were not free, and you had to rent an Ipad in order to watch.

International Economy San Juan - Madrid
Helpful?
Thank HaroldIvan
Berkeley, California
Level 3 Contributor
15 reviews
7 helpful votes
Reviewed 4 days ago
NEW
via mobile

I bought my ticket but was not given the opportunity to check in my bag. As a result this greedy and terrible airline charges me 60 Euro at the gate which even the gentleman working there tells me is an obscene amount to have to pay. I'd never recommend using this airline if at all possible.

Domestic Economy Valencia - Palma de Mallorca
Helpful?
1 Thank jason_novotny
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See travel tips for airlines
“if going to a connecting flight, leave at least 4 hours or more as your flight will most likely be delayed.”
JaysonP604, 25 Jul 2017 | Read review
“Choose another one”
Felipeou, 25 Jul 2017 | Read review
“Never book a flight with this company!!!”
lavmagno, 24 Jul 2017 | Read review
“Bring you own water and sandwiches,and watch what others get for food”
mario522, 15 Jul 2017 | Read review
“Choose another airline to avoid disappointment!”
elizabethmR3680AU, 11 Jul 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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