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Air Europa


4,256 Reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain +34-911-401-501 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,256 Reviews from our TripAdvisor Community

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4,256 reviews from our community

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Showing 621: English reviews
Philadelphia, Pennsylvania, United States
2 reviews
Reviewed 2 days ago
NEW

Flight ux0091 was direct and supposed to land in JFK but instead the flight landed in BOS. We then sat on the runway for 4 HOURS until we pulled into a gate. When we were unboarded froam the plane (at 11pm), no directions were given on what was happening or how we would get to JFK. First they said maybe...

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International Economy Madrid - New York City

Helpful?
Thank Harry O
Madrid, Spain
Level 6 Contributor
330 reviews
196 helpful votes
Reviewed 3 days ago
NEW

Air Europa are offering a great service from Spain to the USA. Their business class cabin compares very favourably with the major airlines and indeed in some areas is better. To and from Miami departed and arrived spot on time. The departure lounges were ok at each end, nothing spectacular but usable. The business class cabin of the Boeing 787...

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International Business Class Miami - Madrid

Helpful?
Thank Bigboy1959
Miami Lakes, United States
Level 4 Contributor
38 reviews
7 helpful votes
Reviewed 4 days ago
NEW

This was my first flight to europe and also on this airlines and it was a great experience, the service was great, food was great,price was right, enough leg room and most important on time. I will definitely flight air europa again.

International Economy Miami - Paris
Helpful?
Thank Marcial G
2 reviews
Reviewed 1 week ago

After a horrible mistake made by Delta we could not board our last flight from Paris to Malaga Spain. After an already long day and an added 10 hour wait we arrived in Spain and told are luggage was lost. The luggage was still in Paris. It has been 4 days now and still no luggage. No clothes, proper shoes...

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International Economy Phoenix - Malaga

Helpful?
Thank Delores B
2 reviews
Reviewed 1 week ago via mobile

I booked a flight with this airline from SkyTeam allianze (shame). One way ticket from Valencia to Paris for 150 euros.(4 weeks in advance) When I went to the check-in counter they charge me 60 euros to check one bag. In other words, ticket comes plain as in really bad low cost airlines. Aircraft was 35 years old, room between...

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Europe Economy Valencia - Paris

Helpful?
Thank Alfredo G
Level 2 Contributor
3 reviews
3 helpful votes
Reviewed 1 week ago

I agree with everything Gramana said in the last review. I have never flied with a company like Air Europa, so careless about the passengers, about the communication, about the good service...We were diverted to Boston, and had to wait 4 endless hours in the plane until they had to release us. They didn't take care of us at all!...

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International Economy Madrid - New York City

Helpful?
1 Thank Elsy V
Jerusalem, Israel
Level 6 Contributor
97 reviews
38 helpful votes
Reviewed 1 week ago

Overall makes a very good impression. One direction it was a Dreamliner which is extremely comfortable, the other a B737-800 - good enough for a night flight. On a way back there was a delay for almost an hour. Online check-in is available 48 hours prior the fllght, it saves a lot of time at the airport especially if you...

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International Economy Tel Aviv - Madrid

Helpful?
Thank Mikhail R
Level 3 Contributor
10 reviews
13 helpful votes
Reviewed 1 week ago

Forced to go on this airline as original flight with Delta was canceled and was re-booked to this one. Airline itself is crappy, TV screen kept switching off to home page EVERY 5 MINUTES when watching something... Last minute flight changed to land us in Boston, kept us on Tarmac for 4 hrs, then deplaned us when JFK says no...

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International Economy Madrid - New York City

Helpful?
1 Thank Samyukta B
Malaysia
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 1 week ago

Is this a disguised Low cost airline ? I've booked a flight with Air Europe from Madrid to Vigo and I had an average experience for a 55 min flight, but then I flew from Madrid to Rome and was when I realize the fact that Air Europa is a disguised Low Cost airline , with a poor in-flight service,...

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Europe Economy Madrid - Rome

Helpful?
Thank julioperezestevez
Trenton, NJ
Level 3 Contributor
3 reviews
7 helpful votes
Reviewed 1 week ago

After being diverted after snowstorm Grayson from JFK to Boston, Air Europa had passengers wait another 3 & 1/2 hours on the Logan tarmac, before telling them to deplane, pick up their luggage, and head for buses to be provided by Air Europa to JFK. Once the passengers had their luggage they were stranded -- there was no one from...

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International Economy Madrid - New York City

Helpful?
3 Thank gramana
See travel tips for airlines
“Fly on a different airline.”
harryo938, 15 Jan 2018 | Read review
“Be on time for your flight”
marcialg513, 13 Jan 2018 | Read review
“Never use Air France or Air Europoa”
deloresb506, 10 Jan 2018 | Read review
“Don't fly with this airline”
603elsyv, 9 Jan 2018 | Read review
“dont fly on this.”
samyuktab2017, 8 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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