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Air Europa

Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera, Llucmajor; Majorca, Palma de Mallorca, Majorca Spain 07620

Overview

2.52.5 of 5 bubbles12,492 reviews
Legroom2.5 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.5 of 5 bubbles
Onboard Experience2.5 of 5 bubbles
Customer service3.0 of 5 bubbles
Value for money3.0 of 5 bubbles
Cleanliness3.5 of 5 bubbles
Check-in and boarding3.0 of 5 bubbles
Food and beverage2.5 of 5 bubbles
About Air Europa
Airline Alliance
SkyTeam

Airline Summary

Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.
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12,492Reviews
1,925Photos
100Tips
2.5
12,492
Excellent
1,572
Very good
2,631
Average
2,420
Poor
1,848
Terrible
4,024

Popular mentions


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Simon S
Haifa, Israel
199 contributions
1.0 of 5 bubbles
Air Nothing
Miami - Tel AvivInternational
If you ever want to save money and engage in a quick diet - this is the airline to fly: no food, no drinks - unless you pay. Seat pitch is as far as your nose, so watch it when the person in front of you reclynes. Air condition has to be invented, the service team of 8 (!) comes around for take off and landing, if you need them and push the servioce button - good luck! Noone comes. My first and last time.
Date of travel: February 2025
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 13 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Delphine E
2 contributions
1.0 of 5 bubbles
We were very disappointed with this airline
Zurich - MedellinInternational
We were very disappointed with this airline. The service on the long-haul flight was poor, and the meal trays were very small. Regarding the in-flight movie selection, the options were very limited, especially if you do not speak English. Additionally, our suitcases arrived at the hotel two days late. Air Europa refused to compensate us. I strongly advise against traveling with this airline unless you have no other choice.
Date of travel: December 2024
2.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
2.0 of 5 bubbles
Customer service
2.0 of 5 bubbles
Value for money
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 12 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

gordana a
2 contributions
1.0 of 5 bubbles
Horrid!!!
Madrid - HavanaInternational
Worse flight ever!! Freezing cold for 9 hours, cabin crew not interested, cannot get even cup of tea! Complained to Air Europa directly - shameful response received!!! Never using them again!!!
Date of travel: January 2025
3.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
2.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 12 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Labradorlover2312
London, United Kingdom
11 contributions
2.0 of 5 bubbles
Very mean airline ....
London - HavanaInternational
Aircraft new & fine. However, service & food was seriously lacking. We & others were overlooked dishing out the meals. When it did turn up, it was very disappointing. Luke warm & lacking flavour. Alongside whatever you choose, which was served up in a tiny cardboard box, there was only a nasty roll & butter & a piece of cake. There was a drinks trolley. Bearing in mind this was a 10 hour flight from Madrid to Havana, the only other refreshments we were offered was a cup of tea or coffee. No biscuits, no sandwich, zilch. I've done a lot of travelling & I've never ever been on such a mean & frugal airline. This was not a budget trip!!! I know everyone is feeling the pinch but ......
Date of travel: February 2025
3.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
3.0 of 5 bubbles
In-flight Entertainment
3.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 8 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dénes V
1 contribution
1.0 of 5 bubbles
Never again!
Madrid - CancunInternational
Hair staff. They gave food once in 11 hours, the rest is paid. Earphones for money, 3€. Toilet smelly, sticky. Uncomfortable seats.
Date of travel: February 2025
3.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
2.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 8 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-5 of 1,925
Delphine E
2 contributions
1.0 of 5 bubbles
If you have no choice but to fly with this airline, then why not. The meal trays are of poor quality, and the selection of movies is poor
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gordana a
2 contributions
1.0 of 5 bubbles
Bring loads of food, drinks and extra layers!!!
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Labradorlover2312
London, United Kingdom
11 contributions
2.0 of 5 bubbles
Don't use if you like food when travelling!
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l k
1 contribution
1.0 of 5 bubbles
Forget this airline !!!!
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Scott H
1 contribution
4.0 of 5 bubbles
Get the extra legroom seats !
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