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Air Dolomiti


516 reviews
Headquarters: Via Paolo Bembo 70, 37062 Dossobuono, Villafranca di Verona Italy +39-045-2886140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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516 Reviews from our TripAdvisor Community

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516 reviews from our community

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Showing 151: English reviews
Madrid, Spain
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed 4 days ago
NEW

We were really surprised about the great service they packed into that Embraer 195. Right after taking off, we were pleased by a free snack consisting on a piece of Parmesano Reggiano DOP'd cheese with crackers and free beverages all flight long. The legroom was average, but way better than most budget airlines, enough to make it comfortable and fit...

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Europe Economy Munich - Canton of Geneva

Helpful?
Thank Alfonso C
Mullins, Barbados
Level 4 Contributor
31 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Thunderstorms in Miami cancelled my outbound leg to Europe and the airline rerouted me around the horn. Found myself in London Heathrow booked on AirDolomiti for my final leg to Vienna. What a charming flight! Smaller aircraft but quite comfortable and a wonderful little meal to boot on this short hop. Would look forward to flying them again in the...

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Europe Economy London - Vienna

Helpful?
Thank buonuvo
Turku, Finland
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago

If you fly from Florens, be at least 3 h earlier in weekends. Or rather, don´t fly to Peretola at all. The flight departured a lot late, happens every weekend told the staff - shortage of staff in the check-in (not of supervisors!). One (1!) lady at the economy check-in for ALL the flights was doing her best, no check-in...

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Europe Economy Florence - Munich

Helpful?
1 Thank emppuma
Timisoara, Romania
Level 6 Contributor
62 reviews
31 helpful votes
Reviewed 1 week ago

I enjoyed this flight. On board I met a great staff. Plane did not have any delay on departure and we reached Munich according to the schedule. I liked very much friendly staff and services offered.

Europe Economy Florence - Munich
Helpful?
Thank ViaceslavGuzun
Timisoara, Romania
2 reviews
1 helpful vote
Reviewed 1 week ago

I flew several times with Air Dolomiti and I wa very happy with the services. Now I have a question. This summer my little daughter (3.5 years old) will go on vacation with us for the first time by plane. I want to be sure that I can select a raw with a good window view, not a raw between...

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Europe Economy Munich - Barcelona

Helpful?
Thank Caius T
Geneva, Switzerland
Level 6 Contributor
121 reviews
34 helpful votes
Reviewed 1 week ago

This was a very nice trip on a rather small aircraft. The staff was really friendly and efficient and the snacks were little but very good. I found the flight more comfortable than most short haul continental flights. It was a very nice surprise!

Europe Economy Canton of Geneva - Munich
Helpful?
Thank Claudio A
Remscheid, Germany
Level 6 Contributor
183 reviews
69 helpful votes
Reviewed 3 weeks ago

What can we expect of a flight today ? Nothing Special. Flights are depending on low costs, on-time Connections and very low Service (because of the low costs). Air Dolomiti is member of Star Alliance and Acts as all the other members of that Group. Nobody really can complain about the Minimum Service on board anymore. I experienced a very...

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Europe Economy Frankfurt - Verona

Helpful?
Thank Uwe L
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Uwe L, we would like to thank you for sharing your experience with us. Air Dolomiti's passengers are our main focus and our service is built around what our customers want and need. This can be perceived also thanks to the precious work of our cabin staff, which has always a special eye on our passengers. We will forward...

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Europe Economy Frankfurt - Verona

Manchester, United Kingdom
Level 4 Contributor
38 reviews
16 helpful votes
Reviewed 4 weeks ago

Never, ever again. I'm taking a budget airline direct both ways in the future. EN8237 was sufficiently delayed that we missed our Lufthansa connection in München. Worse, they supplied dire rations and no accommodation. Communication of delays and changes was poor. Both airlines refused to entertain the idea of any compensation for delay or inconvenience.

Europe Economy Venice - Manchester
Helpful?
Thank PrGrPa
Athens, Greece
Level 5 Contributor
66 reviews
22 helpful votes
Reviewed 4 weeks ago

The flight from Trieste to Munich was run with great professionalism. The plane was a little late so we left with a small delay but the pilot made up for a good part of it on the way. The plane was clean, the service professional and the crew inspired confidence. All was good. Except the cabin temperature. I have been...

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Europe Economy Trieste - Munich

Helpful?
Thank Adam C
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Adam C, we would like to truly thank you for your review and for sharing your experience with us. We would like to apologize for the temperature inconvenience and feel really sorry this had a negative consequence, with your sore throat. In order to further investigate, could you please send us via DM, as sensitive data, the flight number...

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Europe Economy Trieste - Munich

Asheville, North Carolina
Level 6 Contributor
492 reviews
59 helpful votes
Reviewed 4 weeks ago

This airline offers great value for the money. The planes are old but they get you where you need to go and you are not paying an arm and a leg.

Europe Economy Munich - Venice
Helpful?
Thank Brian D
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Brian D, we would like to really thank you for this 4 star review. Ever since it first opened for business Air Dolomiti has prided itself on being an efficient, reliable airline which puts customers first. Air Dolomiti has been the Italian launch customer for the Embraer 195, considered a technological marvel of an aircraft with its innovative design....

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Europe Economy Munich - Venice

See travel tips for airlines
“Avoid it if at all possible.”
PrGrPa, 25 May 2018 | Read review
“bring clothing with heavy insulation, including a hood!!!!”
AdamC324, 24 May 2018 | Read review
“Take a sleeping pill”
AtticusPenfold, 23 May 2018 | Read review
“Try the prosecco!”
jarkkak, 8 May 2018 | Read review
“Consider flying business class instead, if the fare differential is affordable.”
artchan93, 7 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Dolomiti
A wholly owned subsidiary of Lufthansa, Air Dolomiti (EN) is a regional airline headquartered in Villafranca di Verona, Italy. It has operating bases at Verona Villafranca Airport (VRN) and Germany's Munich Airport (MUC). With a fleet of all-Economy Class Embraer E-195s, Air Dolomiti flies to about 15 destinations in Italy and Germany. (Some flights are operated under the Lufthansa Regional brand.) The airline has a three-tier fare structure. Light fares, which are the least expensive, include one piece of carry-on luggage with extra fees assessed for additional services. Plus fares include checked and carry-on luggage. Emotion fares, which are the most expensive, include all of the benefits of the less expensive fares plus additional services.

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