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Air Arabia


386 Reviews
Headquarters: Tower 400 Mina Road, Sharjah United Arab Emirates +971-655-80000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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386 Reviews from our TripAdvisor Community

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386 reviews from our community

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Showing 189: English reviews
Level 3 Contributor
10 reviews
7 helpful votes
Reviewed yesterday
NEW

I was deceived at so many levels following my travel with Air Arabia. First they displayed an attractive price and as soon as I logged in to make my booking they doubled the price ... I tried so many times to report to their official contacts, it was tough to get in touch with an agent & when I finally...

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International Economy Marrakech - Montpellier

Helpful?
Thank Rachid B
Basel, Switzerland
Level 6 Contributor
101 reviews
75 helpful votes
Reviewed 3 days ago
NEW

This is a low-cost airline with reduced service. I certainly did not expect an equal experience as the experience other airlines offer in their business class. Here, my seat was clean, comfy, the flight departed and arrived as scheduled, legroom was ok, the flight attendants did their job, no in-seat TV (similar to Easy Jet and Ryanair) my checked suitcase...

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International Economy Yerevan - Sharjah

Helpful?
Thank LukiLukeGO
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
50 reviews
20 helpful votes
Reviewed 3 days ago
NEW

The airline is the first choice for a low budget UAE based airline. Usually quick and do not expect any frills. You get what you pay for.

International Economy Sharjah - Kochi (Cochin)
Helpful?
Thank abishek_nair
Irbid, Jordan
Level 5 Contributor
50 reviews
41 helpful votes
Reviewed 5 days ago
NEW

The flight horribleness started at check in. For the first time in my life I had to queue for 2 hours. Every traveler's name was checked "manually", so, sometimes it took half an hour for a whole family to finish the check in process. The flight was delayed three times with a total of 3 hours late. The plane and...

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International Economy Amman - Istanbul

Helpful?
Thank janakat60
Dubai, United Arab Emirates
Level 6 Contributor
394 reviews
135 helpful votes
Reviewed 2 weeks ago

I tried few low cost carriers in the past months and I would say Air Arabia is an average one. Seats are sufficiently comfortable, even though you may suffer if you are taller than 180 cm as I am, because the leg room is minimal. Food on board is alright, even though I would recommend to eat at the airport...

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International Economy Sharjah - Tbilisi

Helpful?
Thank Andrea_Detto
2 reviews
4 helpful votes
Reviewed 2 weeks ago

Took a flight from Jaipur to Nairobi (Flight No.G9-436). When we were at the counter, we were told that we haven't clicked 'yes' on the 'Check-in' baggage for the flight. What the hell? I was never asked for any check-in baggage for the flight. And why do we need to. Charge us if we are carrying more than the allowed...

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International Economy Jaipur - Nairobi

Helpful?
Thank mohitgoswami
Sharjah, United Arab Emirates
Level 6 Contributor
136 reviews
48 helpful votes
Reviewed 2 weeks ago

Known for on-time departures and arrivals No frills-airline. The first in the middle east and I believe the best in class so far Clean and well maintained interiors Smart cabin crew One class throughout the airline. One can select the seats near to the front at a premium. Extra luggage can be included at the time of booking - it...

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Middle East Economy Sharjah - Kuwait City

Helpful?
Thank Scalfern57
United Arab Emirates
Level 3 Contributor
19 reviews
6 helpful votes
Reviewed 2 weeks ago

Very predictable & straightforward site, simple ticket purchasing procedure with full range of flight arrangements (except in-flight entertainment), including option to pay by cash. Mostly, no problem with seat availability. Pretty fresh fleet, consisting of Airbuses only, purchased from new. Predominantly quite clean, especially considering not really posh destinations they fly. Most of the cabin crew are multilingual & quite...

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International Economy Sharjah - Kiev

Helpful?
Thank Ole L
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

Decent low prices, from and to specific airports. Flight staff are friendly, meals and drinks are not included.

International Economy Sharjah - Alexandria
Helpful?
Thank Karim Z
Hyderabad, India
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 weeks ago

Nice Carrier with good facilities. They have good leg space in Economy class and friendly service. Loved the journey.

International Economy Hyderabad - Nairobi
Helpful?
Thank praveengorthi
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See travel tips for airlines
“Don't fly a low-cost-airline when you want an Emirates service”
LukiLukeGO, 13 Jul 2017 | Read review
“If you are flying abroad, AVOID Air-Arabia.”
mohitgoswami, 29 Jun 2017 | Read review
“Do-online check-in whenever possible”
Scalfern57, 28 Jun 2017 | Read review
“Extra Leg space in Economy category”
praveengorthi, 27 Jun 2017 | Read review
“Use for the budget experience.”
382rayk, 26 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Arabia
Air Arabia (G9) is a low-cost carrier based in Sharjah, United Arab Emirates. From its hubs in Sharjah International Airport (SHJ), Ras Al Khaimah International Airport (RKT), Borg El Arab Airport (HBE) and Mohammed V International Airport (CMN) the airline flies to about 100 destinations. These include airports across the Middle East, North Africa, Asia and Europe. Air Arabia's fleet of Airbus A320-200 planes feature all-economy class cabins. Subsidiary airlines include Air Arabia Egypt, Air Arabia Maroc and Air Arabia Jordan. Because Air Arabia is a budget airline, passengers pay extra for checked luggage, as well as onboard food and beverages.
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