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Aer Lingus

Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
Overview
3.513,729 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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Popular mentions
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Charlotte C wrote a review 2 Sept
1 contribution
Manchester - New York City
International
I haven't even flown yet, waiting for the half two flight but I wanted to say that Amelia on the check in desk is FANTASTIC. I was a little nervous about seating as I get anxiety from being surrounded by people and there was no option for me to select a seat before checkin. She…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ctpncaveman wrote a review 1 Sept
Raleigh, NC13 contributions18 helpful votes
Washington DC - Dublin
International
I've flown multiple airlines based on every inhabited continent. In this litany of horrors, Aer Lingus managed to outdo every other airline for the single worst flight experience ever. Our destination airport IAD was closed due to storms. We landed at BDL in Hartsfield CT. The…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Ayaan B wrote a review Aug 2024
2 contributions1 helpful vote
New York City - Manchester
International
They damaged my bags its been over a month applied for compensation no reply at all called them 4 times different excuses all the time paid 250 pound for bags and they damaged in few hours no reply at all uptil now. Food was disgusting in the plane raw rice raw food would not…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jake E wrote a review Aug 2024
3 contributions1 helpful vote
Dublin - Lanzarote
Europe
Absolute joke aer lingus are. They striked for more money which they didn’t need and are still delaying flights. Ridiculous carry on from the staff aswell giving no reason as to why we can’t board and why the plane is late (operational reason) yeah thanks for that great help.…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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K M K wrote a review Aug 2024
Ireland18 contributions10 helpful votes
Dublin - Nantes
Europe
Flight delayed for 4 hours. To make matters worse trying to get the promised compensation back is virtually impossible. I paid for the flight for members of my family and need to get authorisation from them by a form to claim my OWN money back. The file in PDF or JPG. I find…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Same size case but one had to pay
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This is my 12 year old son asleep on suitcases in the middle of South Boston bus terminal
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IL PORTELLONE DI EMERGENZA ROTTO
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Shóna O'Connor wrote a tip 5 Sept
"Don't travel with Aerlingus. Not value for money."
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Shaw001 wrote a tip 2 Sept
"Choose another airline. "
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K M K wrote a tip Aug 2024
"ELDERY PEOPLE BE AWARE COMPENSATION IS A MINEFIELD THAT SEEMS TO BE CONSTRUCTED TO AVOID PAYING IT."
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ecoday wrote a tip Aug 2024
"2nd time travelling with Aer Lingus both times with major issues. Book with someone else."
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Pat P wrote a tip Aug 2024
"use a different company, we didn't manage to get on a plane , it was cancelled"
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