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Aer Lingus

Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
Overview
3.513,729 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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ronald v wrote a review 3 Sept
9 contributions2 helpful votes
Edinburgh - Dublin
Europe
this airline should not even be in business. 2 hours just to check in. no staff. but dont worry because your plane will not be on time. they lost our luggage, one lady in baggage claim area says, well sometimes they just leave some luggage off. what!? but 4-5 days later after…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David S wrote a review 2 Sept
Chester, United Kingdom11 contributions
Manchester - New York City
International
Our flight was cancelled due to a hydraulic issue. After a long wait on the tarmac, we eventually returned to the stand. We were informed by the on board crew we would have to collect our bags and Aer Lingus staff would be available to rearrange our journeys. However once we…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shaw001 wrote a review 2 Sept
England60 contributions51 helpful votes
Manchester - Los Angeles
International
It was our first time flying long haul with AER Lingus and would be the last.. we had an 11 hour flight with one drink service and the drinks were mixer size. Alcohol you had to pay for which I have flown with many airlines and are free. The food was terrible on both flights.…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David K wrote a review 2 Sept
Lindenhurst, United States3 contributions3 helpful votes
Chicago - Dublin
International
OMG. What a great roundtrip in business class. On the way home we had DERVLA and her great team taking care of us from DUBLIN to CHICAGO. BEST service ever. Thank you DERVLA and TEAM.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lisa m wrote a review 2 Sept
1 contribution
Dublin - Prague
Europe
Aer lingus like to rip you off, booked a short weekend holiday and they changed the flight from late night to morning and said it's a minor change so won't give refund even tho refund option was on the email they are refusing. Which in turn is taking a whole day away from a 3…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Same size case but one had to pay
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This is my 12 year old son asleep on suitcases in the middle of South Boston bus terminal
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IL PORTELLONE DI EMERGENZA ROTTO
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Shóna O'Connor wrote a tip 5 Sept
"Don't travel with Aerlingus. Not value for money."
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Shaw001 wrote a tip 2 Sept
"Choose another airline. "
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K M K wrote a tip Aug 2024
"ELDERY PEOPLE BE AWARE COMPENSATION IS A MINEFIELD THAT SEEMS TO BE CONSTRUCTED TO AVOID PAYING IT."
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ecoday wrote a tip Aug 2024
"2nd time travelling with Aer Lingus both times with major issues. Book with someone else."
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Pat P wrote a tip Aug 2024
"use a different company, we didn't manage to get on a plane , it was cancelled"
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