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AEGEAN

13,598 reviews
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564
Overview
4.013,598 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
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About AEGEAN

Airline Alliance

Star Alliance
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564

Airline Summary

AAEGEAN, Greece’s largest airline, is providing full service on short and medium haul routes. Since 2010, AEGEAN has been a member of STAR ALLIANCE, the strongest airline alliance worldwide. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded quickly. The Group welcomed 14m passengers onboard its flights in 2018. The 2019 network covers 151 destinations (31 Greek domestic and 120 international) to 44 countries. AEGEAN features both Economy Class and Business Class cabins. Specially created Greek inspired dishes and drinks are served on a complimentary basis on all international flights. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family.
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13598Reviews
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Alexandra A wrote a review 19 May
1 contribution
Thessaloniki - Athens
Domestic
A purposefully 55-minute delay that was clearly a deliberate tactic to extort additional fees from passengers for slight weight differences in baggage. I, along with many other passengers, was charged 40 euros because my light baggage weighed 9 kg instead of 8 kg. This is typical of Ryanair tactics. Consequently, when all the passengers were finally on board, there was an additional delay as the pilot was unable to depart on time because Athens airport had become extremely busy. It had been almost a year since I last flew with Aegean, and the service I experienced this time was so disappointing that I will make every effort to avoid this airline in the future. It's obvious that Aegean has become a low-cost company in service with extremely high tickets and rude staff.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Iva I wrote a review 19 May
1 contribution
Belgrade - Athens
Europe
I have the worst flight experience with Aegean air!! Not recomended this airplane company. Members of flight stuff are unproffesional, rude and they try to find a way to collect more money from additional fees.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Momo Y wrote a review 19 May
1 contribution
Stuttgart - Thessaloniki
Europe
The flight my girlfriend and I booked a flight from Stuttgart to Thessaloniki. At the check in place they told us that the flight is overbooked with seven people. 4 got a ticket at the gate. Three people me and my girlfriend included had to stay in Stuttgart over night. We got a flight next day from Stuttgart to Frankfurt. We had to wait from 11:30am till 18:30pm at the airport in Frankfurt to get the flight to Thessaloniki. Nightmare. Dont book this airline. The reason for overbooking is profit. This Aegean Airline is not interrested in your comfort! A photo is added with SBY which means standby Seat. Very bad expirience!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nicholas G wrote a review 17 May
1 contribution
Istanbul - Athens
Europe
Awful experience. Flight was delayed for an hour sitting on the tarmac. No explanation given. Our entire flight was supposed to take an hour. Of course, we missed our connection. Staff was indifferent at best. We lost an entire day off of our vacation trying to reroute.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shawn S wrote a review 17 May
4 contributions1 helpful vote
Santorini - Athens
Domestic
Absolutely horrible. We were told on multiple occasions that the "plane will be here in 10 minutes". Take off was almost an hour late, with no explanation. We ended up having to pay for a driver, because the one we had waiting left. I hate writing bad reviews, but the same thing happened 3 days earlier when we flew to Santorini. Furthermore, if you can't provide a service you advertised, let your staff know that the paying customers have a right to ask what is going on.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ali VK wrote a tip 13 May
"Find another airline"
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Krystal S wrote a tip Apr 2024
"Don’t check your luggage if flying with this airline they will loose it and not help to get it back. "
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Roger G wrote a tip Apr 2024
"If possible, do not use Aegean Airlines. Prefer other companies"
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Asterios A wrote a tip Apr 2024
"I would avoid them. They became a rip-off trash company now!"
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Κωνσταντίνος Δ wrote a tip Apr 2024
"Take widow seats for best views and avoid seats over the wings (e.g.seats 8-15)"
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Round TripOne-wayMulti-city
Depart
Thu, 06/06
Return
Thu, 13/06
Travellers
1, Economy