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AEGEAN

Headquarters: 31 Viltanioti Street, Kifissia Greece 14564

Overview

4.04.0 of 5 bubbles14,051 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom3.5 of 5 bubbles
Seat comfort3.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.5 of 5 bubbles
Onboard Experience4.0 of 5 bubbles
Customer service4.0 of 5 bubbles
Value for money4.0 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding4.0 of 5 bubbles
Food and beverage4.0 of 5 bubbles
About AEGEAN
Airline Alliance
Star Alliance

Airline Summary

AAEGEAN, Greece’s largest airline, is providing full service on short and medium haul routes. Since 2010, AEGEAN has been a member of STAR ALLIANCE, the strongest airline alliance worldwide. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded quickly. The Group welcomed 14m passengers onboard its flights in 2018. The 2019 network covers 151 destinations (31 Greek domestic and 120 international) to 44 countries. AEGEAN features both Economy Class and Business Class cabins. Specially created Greek inspired dishes and drinks are served on a complimentary basis on all international flights. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family.
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14051Reviews
2931Photos
100Tips
4.0
14,051
Excellent
6,381
Very good
3,529
Average
1,050
Poor
592
Terrible
2,500

Popular mentions


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Laura P
1 contribution
1.0 of 5 bubbles
Utterly exhausting and frustrating experience
Larnaca - BolognaEurope
I had an utterly frustrating experience traveling for work with Aegean Airlines from Cyprus to Bologna via Athens. The issues began when staff insisted on taking my carry-on luggage due to limited space, assuring me that it would arrive at my final destination on time. Not only did the luggage fail to arrive, but I was also given false information about its delivery. I was told it would reach me the same day via Istanbul, yet it never did. This left me waiting in Bologna for 11 hours, for my luggage that never came, instead of traveling to my final destination 2.5 hours away. Adding to the exhaustion, Aegean representatives insisted that I am the one responsible to contact the Bologna Airport's lost and found department to arrange the return of my luggage, which has been completely unresponsive. Five days later, I am still without my luggage. This experience was physically and mentally draining, completely unacceptable, and has disrupted my travel plans.
Date of travel: January 2025
Written 20 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Katerina S
Florina, Greece
30 contributions
5.0 of 5 bubbles
Affordable, on-time, normal priced flights!
Thessaloniki - MunichEurope
As a frequent AEGEAN traveller it is one of the best affordable airlines! Normal prices at tickets, no extra charges, rarely any delays and clean cabins. Leg room is decent but at least the tray tables and the seats are clean. Cabin crew is polite, friendly and helpful, always with a smile on their faces. Snacks or in-flight-meal are served free (depending on the length of the flight) and beverages. When it comes to ground crew they provide excellent assistant and in a case of lost luggage we got informed via email and they did their best to return it to us as soon as possible. All in all, AEGEAN is a great option for affordable and enjoyable flights!
Date of travel: January 2025
3.0 of 5 bubbles
Legroom
4.0 of 5 bubbles
Seat comfort
2.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 20 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

אריה ג
1 contribution
1.0 of 5 bubbles
Very very bad .peoples time during vacation is limited ..and we definitely need our baggage!!!!!!!!!!!!!!!g
Tel Aviv - MilanInternational
Well...shortly...we transferred airoplan in Atens..and continued to milano MXP..But aur baggage stayed in Atenes ...not only my baggege..so I was absallutly not happy aboute it ...and i am trying to say that in a polite way!!!!!!!!!!!!!!
Date of travel: December 2024
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 19 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Monika E
4 contributions
5.0 of 5 bubbles
Pretty good!
Heraklion - AthensDomestic
It's a fairly cheap airline, but it's definitely the most reliable one in Greece! They give free coffee/tea/juice on every flight, multiple times for long flights along with snacks. They also give out candy as soon as you board, and I've never had any issues after already about 10 flights with them.
Date of travel: December 2024
3.0 of 5 bubbles
Legroom
4.0 of 5 bubbles
Seat comfort
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 16 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

craig
Auckland Central, New Zealand
11 contributions
3.0 of 5 bubbles
Very much a budget airline.
Athens - IstanbulEurope
Plane left on time. Staff were nice. Plane was old, my seat was broken and in permanent recline. Tatty curtains. Ok but wouldn’t recommend. Don’t pay extra for business class.
Date of travel: January 2025
4.0 of 5 bubbles
Legroom
2.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
4.0 of 5 bubbles
Customer service
3.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
3.0 of 5 bubbles
Food and Beverage
Written 15 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-5 of 2,931
craig
Auckland Central, New Zealand
11 contributions
3.0 of 5 bubbles
If your middle seat is very tight, check your seat isn’t set up for business class.
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Lara B
2 contributions
1.0 of 5 bubbles
dont use them
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amin h
1 contribution
1.0 of 5 bubbles
I do not recommend flying with this company. It is full of delays. We did not make the connection and we also paid for seats and in the end
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Sundus S
1 contribution
1.0 of 5 bubbles
Try another airline
Read full review

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