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Pegasus Airlines


3,037 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,037 Reviews from our TripAdvisor Community

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3,037 reviews from our community

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Showing 1,049: English reviews
Level 6 Contributor
82 reviews
32 helpful votes
Reviewed yesterday
NEW
via mobile

Booked a trip on the budget airlines to turkey and tried Pegasus I think it’s s Turkish based airline. We travelled in peak times so the fares were still pretty high. You get 8kg hand luggage and you can pay for extra luggage in 20kg increments. You can check in online and you can also preorder in flight food via...

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Europe Economy London - Istanbul

Helpful?
Thank Syed Rashid A
Dubai, United Arab Emirates
1 review
Reviewed 3 days ago
NEW
via mobile

Hi everyone! My flight last 15 August was delayed and was upset because I have to take cruise going to Norway! I have 3 hours allowance time but due to delayed flight I had only 1hrs to catch up! Im little bit nervous maybe I cannot manage but i try my best to find the quickest way If you have...

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International Economy Savannah - Copenhagen

Helpful?
Thank dapjoy
Istanbul, Turkey
1 review
Reviewed 3 days ago
NEW

Not only there was a one hour delay without any legible communication from the pilot, the cabin crew also lied to the passengers that the flight is still expected to land on time. The cabin crew served the food when they noted that the passengers were getting restless (As patronising as it gets). I was offered a drink with my...

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Europe Economy London - Istanbul

Helpful?
Thank armanechap
London
Level 6 Contributor
426 reviews
151 helpful votes
Reviewed 3 days ago
NEW

Delayed and poor customer service. There are no amenities that you do not pay for but this is fine for shorter flights. The seats themselves are quite comfortable. Unfortunately both flights had a lot of turbulence that seemed to be due to the pilots obsessions with flying at the exact altitude that clouds were forming rather than a little higher...

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International Economy Bishkek - London

Helpful?
Thank Daryl S
Beirut, Lebanon
Level 6 Contributor
160 reviews
32 helpful votes
Reviewed 1 week ago
NEW

i traveled with Pegasus from beirut to istanbul twice , the air hostesses never smile and barely answer to passengers questions , and in the 4 flights the landing wasn't smooth at all... after all it's a LOW COST airline !

International Economy Beirut - Istanbul
Helpful?
Thank Yucef-GB
Leighton Buzzard, United Kingdom
Level 3 Contributor
22 reviews
16 helpful votes
Reviewed 1 week ago

check in very slow, why does it take so long to process each person when we hold a pre-paid ticket and passport.

Europe Economy London - Istanbul
Helpful?
Thank Buzzard_Blue
Level 1 Contributor
5 reviews
3 helpful votes
Reviewed 1 week ago via mobile

Pegasus airline Worst airline ever, More than 6 hours delay from beirut to antalya and still no answer regarding the actual departure time Shame on you!!! 😤😤😤 This is my first time with Pegasus and will definitely will be my last

International Economy Beirut - Antalya
Helpful?
Thank Hadi E
1 review
Reviewed 1 week ago

The flight was canceled. No postponement has been planned, no on-site help, no funding. I bought a ticket with another company because they do not have an office in Tehran. I seek to be reimbursed later. After more than 4 months of exchanges by email, they always discharge their responsibilities. This company is in total disrespect.

Middle East Economy Tehran - Beirut
Helpful?
Thank Daphné G
Level 1 Contributor
5 reviews
3 helpful votes
Reviewed 1 week ago via mobile

More than 4 hours delay with Pegasus airlines from beirut to Antalya !!!!!!!!!!!!!! This will certainly be my first time and last time i travel with pegasus airlines !!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!

International Economy Beirut - Antalya
Helpful?
Thank Hadi E
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 1 week ago via mobile

Had a delay of 1.5 hours , while we all on board. No aircondition. No water, can not go out of plane 37 degrees out side, dont want to think what was inside the plane. . Hell...... Children are screeming. Stuff can not help..... Night mare.... Flying to australia i seasier...

International Economy Tel Aviv - Antalya
Helpful?
Thank Ronen A
See travel tips for airlines
“Don't use this airline.”
armanechap, 19 Aug 2018 | Read review
“If you are getting Standard airlines for the price of pegasus, I advice not to take Pegasus airlines. I made a mistake by choosing pegasus.”
sangatis2018, 9 Aug 2018 | Read review
“Good alternative to more expensive airlines”
inttraveller2017, 7 Aug 2018 | Read review
“Book early.”
EjWillcox, 7 Aug 2018 | Read review
“You cannot get a good seat if you check in on-line or from a kiosk. Desk officer may help for a better seat if you ask.”
588tamera, 3 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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