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Azul

Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Overview
4.518,277 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
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About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (IATA: AD; ICAO: AZU) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
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18277Reviews
4203Photos
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RLibero38 wrote a review Nov 2023
Boca Raton, Florida1 contribution
Belo Horizonte - Sao Paulo
Domestic
CREW WAS CORDIAL AND EFFECTIVE. HELP AVAILABLE UPON REQUEST AND HELPED TO ACCOMODATE EXTRA LUGGAGE .
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Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Odilio F wrote a review Nov 2023
2 contributions
Rio de Janeiro - Paris
International
Not enough good movies, better games would be better. Rest is good though. Seat is comfortable, good restrooms, great legroom, good/great everything.
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mobile03719157895 wrote a review Oct 2023
1 contribution
Orlando - Vitoria
International
I used to fly with Azul all the time , after 2020 , things had changed and I moved to AA , last month I decided to come back and fly with Azul again but my plans changed and I needed to re-book my flight and that's why I am writing this review , to let everyone knows that the
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcia P wrote a review Sept 2023
1 contribution
Fort Lauderdale - Sao Paulo
International
Food was horrible for two consecutive years. Yogurt and other foods were puffed what means spoilage, bad handling, what can cause bacteria.
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabriella R wrote a review Aug 2023
1 contribution
Fort Lauderdale - Belem
International
Absolutely no nightmare, my flight was cancelled and I didn’t get a email because of this I missed my 2nd flight that was not connecting and I was told by 3 employees I would get a hotel and a new flight because they made me miss my flight. 3 hours later I was told to go buy a
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eni R wrote a tip 4 Jul
"On this flight it was no option to have an extra legroom, the entire plane was with the same old ,hard seats."
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pierre c wrote a tip Jun 2024
"Never use this airline. They are not serious."
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Viviana M wrote a tip May 2024
"Just choose a different airline. "
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Susan M wrote a tip Apr 2024
"Don’t!!"
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Paradise20533529303 wrote a tip Apr 2024
"MY TIP IS CHOOSE GOL OR TAM AIRLINES!"
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