We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

Azul

Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Overview
4.518,277 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (IATA: AD; ICAO: AZU) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
Read more
18277Reviews
4203Photos
100Tips
Traveller rating
  • 10,830
  • 5,229
  • 1,091
  • 389
  • 738
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
WQ wrote a review Jan 2024
Singapore697 contributions
Santarem - Fernando de Noronha
Domestic
Arguably the best airline in Brazil. On time, brand new planes, friendly crew, Brazilian coffee, and great snacks (the potato chips are the best). Some jets have TV programmes/flight maps and most have free wifi for messenging. Orderly boarding sequence, and good mileage earning
Read more
Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Grzegorz P wrote a review Jan 2024
1 contribution
Sao Paulo - Lisbon
International
The most terrible fly in my life. Turbulence all night. The staff does not speak English. The flash in the toilet wasn't working. The same is true with the lights in the plain. They couldn't switch it off on the Alay where we were seeing. The seats are super uncomfortable!!!
Read more
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
linda S wrote a review Jan 2024
1 contribution
San Francisco - Recife
International
Azul is the worst airline I have ever flown. SFO FLL FLLRecife Was told by 3 diff agents that bags would be cked all the way to sfo! They were not missed connection! Communication was horrible and they flat out lied about our bags! Nightmare
Read more
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Kevin wrote a review Dec 2023
Amsterdam, The Netherlands3 contributions
Florianopolis - Curaçao
International
Great service, it was noted that the entire crew was happy and wanting to work. This energy rubs off on the passengers and makes us feel welcomed and at ease
Read more
Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Igor windsor wrote a review Dec 2023
Paulinia, SP6 contributions
Sao Paulo - Fort Lauderdale
International
That was absolutely the best flight I ever had , Azul airlines is perfect, boarding organized , punctuality, cleaning, service , and flight attendant super polite, attentive and excellent .
Read more
Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Eni R wrote a tip 4 Jul
"On this flight it was no option to have an extra legroom, the entire plane was with the same old ,hard seats."
avatar-image
pierre c wrote a tip Jun 2024
"Never use this airline. They are not serious."
avatar-image
Viviana M wrote a tip May 2024
"Just choose a different airline. "
avatar-image
Susan M wrote a tip Apr 2024
"Don’t!!"
avatar-image
Paradise20533529303 wrote a tip Apr 2024
"MY TIP IS CHOOSE GOL OR TAM AIRLINES!"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Azul

Search flights

Round TripOne-wayMulti-city