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Azul

Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Overview
4.518,277 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (IATA: AD; ICAO: AZU) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
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18277Reviews
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Simon V wrote a review Apr 2024
1 contribution
Sao Paulo - Lisbon
International
Terrible to use as a foreigner. Can’t purchase your checked bag online as you need a CPF code which online Brazilian citizens have. Online the checked bag was around $50 USD. So they force you to check in / purchase bags and seats at the check in counter. The price for a checked
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eva p wrote a review Mar 2024
2 contributions
Sao Paulo - Florianopolis
Domestic
A complete disaster! They changed three times our flight from Campinas to Florianopolis without providing any explanation, only saying that our flight had changed and offering a different schedule. We managed to finally check-in on a flight that was leaving 10h later than our
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christopher L wrote a review Mar 2024
1 contribution
Fort Lauderdale - Sao Paulo
International
Terrible warning every time we travel this airline they scam us out of money!!! We are now leaving on international flight to be total NO BAGS COME WITH OUR TICKETS. So we are charged $600 dollars. Airlines like this should be sued!!!! They never have their client in mind!!!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mariana S wrote a review Mar 2024
11 contributions
Curitiba - Foz do Iguacu
Domestic
My brand new suitcase came to destination with a hole. They refused to refund the damage saying that the damage has to be so bad so that the luggage is unusable. They refer to the ANAC law, but they misquoted the law and closed the file, so you can't even access the previous
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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r J wrote a review Mar 2024
Farmington, New Mexico1 contribution
Fort Lauderdale - Recife
International
This is a horrible airline. I booked round trip tickets from Fort Lauderdale to Recife. Azul canceled the flights and replaced them with much longer flights that had layovers. In fact, Azul canceled my return flight twice forcing me to buy a second connecting flight from Fort
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Eni R wrote a tip 4 Jul
"On this flight it was no option to have an extra legroom, the entire plane was with the same old ,hard seats."
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pierre c wrote a tip Jun 2024
"Never use this airline. They are not serious."
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Viviana M wrote a tip May 2024
"Just choose a different airline. "
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Susan M wrote a tip Apr 2024
"Don’t!!"
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Paradise20533529303 wrote a tip Apr 2024
"MY TIP IS CHOOSE GOL OR TAM AIRLINES!"
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