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Azul


8,902 Reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil +55-11-4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,902 Reviews from our TripAdvisor Community

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8,902 reviews from our community

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Showing 260: English reviews
Sorocaba, SP
Level 6 Contributor
137 reviews
55 helpful votes
Reviewed 6 days ago
NEW

9th best company in the world? This make me get disappointed with TripAdvisor traveller choice methods..

Domestic Economy Sao Paulo - Rio de Janeiro
Helpful?
4 Thank Renato-Gomes
Sammamish, Washington
Level 6 Contributor
403 reviews
65 helpful votes
Reviewed 6 days ago
NEW

Short flight, but service on board is always consistent. Ask for as many snacks you want, a soda and smiling people to serve you. Always on time. Planes are super-clean, looking like brand new ones.

Domestic Economy Sao Paulo - Londrina
Helpful?
Thank Lmadrid
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 6 days ago
NEW

In Brazil not all functions like it dose in EUROPE but Azul dose and if you want a good serive for a cheap price this is it

Domestic Economy Brasilia - Sao Paulo
Helpful?
Thank rob h
Brasilia, DF
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW

THE CREW WAS VERY POLITE AND EFFICIENT. The restroom was ok, and great beverage. The seat confortable and legrrom ok for my hight

Domestic Economy Brasilia - Belo Horizonte
Helpful?
Thank Tina L
Huntington Beach
Level 4 Contributor
46 reviews
36 helpful votes
Reviewed 1 week ago

Good, basic, on-time transportation. No frills, but none either desired or expected. Just a plain, simple, reliable flight.

Domestic Economy Porto Alegre - Belo Horizonte
Helpful?
Thank fulgencio
Cleveland, Ohio
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 1 week ago

I was put back about the airline not speaking much English. I was also not prepared to be sat in the middle isle despite asking the website to seat me in a window seat. I have bad anxiety with being in tight spaces and it was a literal nightmare for me. I am a tall lady and there was not...

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International Economy Cleveland - Vitoria

Helpful?
Thank datfunkygirlio
Level 4 Contributor
25 reviews
5 helpful votes
Reviewed 1 week ago

Absolutely fantastic experience. Wonderfully friendly crew. Learns your name immediately and calls you by name the entire 8 hour flight.

International Business Class Orlando - Belo Horizonte
Helpful?
Thank Larry S
SAO PAULO BRAZIL
Level 5 Contributor
32 reviews
11 helpful votes
Reviewed 2 weeks ago

A different way to travel to America, with no stop flight from Campinas to Orlando and Fort Lauderdale. A Different way in many points such as sharpeness , board service ,excelent crew ,very good meal and the list goes on and on!

International Economy Sao Paulo - Orlando
Helpful?
Thank MCBRAZIL
Boston, Massachusetts
Level 3 Contributor
11 reviews
9 helpful votes
Reviewed 3 weeks ago

The flights from Azul Airlines were wonderful. On time, nice aircrafts, nice snacks, friendly crew, but only serves Lencois twice a week (Thursdays and Sundays), so making your stay somewhat restrict. Just be aware that Azul will charge for luggage. They are small aircrafts, propellers, and does not hold big luggage in the cabin, so they must be checked. Other...

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Domestic Economy Salvador - Lencois

Helpful?
Thank Luiz d
Azul, Owner at Azul, responded to this review

Hi, thank you for your feedback! We hope to see you soon again aboard.

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Domestic Economy Salvador - Lencois

Greater London, United Kingdom
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 3 weeks ago

Excellent service planes are clean service is good seating is spacious , USB ports in every seat, plane is clean and very friendly crew.

Domestic Economy Sao Paulo - Curitiba
Helpful?
1 Thank hstonefield
Azul, Owner at Azul, responded to this review

Hi, thank you for your feedback! We hope to see you soon again aboard.

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Domestic Economy Sao Paulo - Curitiba

See travel tips for airlines
“pay extra for legroom if you are 5'9'' or above.”
datfunkygirlio, 9 Apr 2018 | Read review
“It is good to pay a little extra fee and get a legroom , more space area!”
MCBRAZIL, 5 Apr 2018 | Read review
“No tips necessary they are good”
hstonefield, 27 Mar 2018 | Read review
“This flight was on an ATR which has no upgrades or options available”
Jelo11, 8 Mar 2018 | Read review
“Ask for a second package of aviõezinhos.”
ajaceman, 6 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.
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