We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

SpiceJet

Headquarters: 319 Udyog Vihar, Phase IV, Gurugram (Gurgaon) India 122016

Overview

3.03.0 of 5 bubbles7,368 reviews
Legroom3.0 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience3.0 of 5 bubbles
Customer service3.0 of 5 bubbles
Value for money3.0 of 5 bubbles
Cleanliness3.5 of 5 bubbles
Check-in and boarding3.0 of 5 bubbles
Food and beverage3.0 of 5 bubbles
About SpiceJet

Airline Summary

Budget carrier SpiceJet (SG) is India’s second-biggest airline when measured by the number of domestic passengers. The airline operates a fleet of Boeing 737s, Dash 8- Q400 & freighters and is the country’s largest regional player operating 63 daily flights under UDAN or the Regional Connectivity Scheme. The airline flies to over 60 destinations, including more than 50 within India. The airline’s international destinations include Bangladesh, Oman, Sri Lanka, Thailand and the United Arab Emirates. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India. Passengers who opt for SpiceMAX receive priority check-in, boarding & baggage delivery; seats with extra legroom; and complimentary meal & beverage. SpiceJet offers in-flight entertainment on-board through its path-breaking SpiceScreen system, wherein flyers can stream a wide variety of content directly on their personal devices. The airline also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient and seamless cargo connectivity across India and on international routes.
Read more
7,368Reviews
1,571Photos
100Tips
3.0
7,368
Excellent
2,557
Very good
1,236
Average
883
Poor
428
Terrible
2,266

Popular mentions


Filter by


Trail38042642308
1 contribution
5.0 of 5 bubbles
Good Service
Mumbai - AllahabadDomestic
Nice Trip, polite behaviour of the staff the staff was also very good. The flight was On time and there was less turbulence.
Date of travel: February 2025
4.0 of 5 bubbles
Legroom
5.0 of 5 bubbles
Seat comfort
3.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 4 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

OnAir06251262291
1 contribution
1.0 of 5 bubbles
Don't book with SpiceJet; they cancel tickets.
Mumbai - BagdograDomestic
Avoid booking with SpiceJet if you want a hassle-free travel experience. Many passengers have reported frequent ticket cancellations, often at the last minute, causing unnecessary stress and inconvenience. Their refund process can be slow and frustrating, leaving travelers stranded without proper compensation. Customer service is often unresponsive, making it difficult to resolve issues efficiently. While their fares may seem attractive, the risk of sudden cancellations outweighs the benefits. If you need a reliable airline, consider other options with a better track record for honoring bookings. Save yourself the trouble and choose an airline that prioritizes customer satisfaction.
Date of travel: January 2025
Written 4 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Voyager68095730661
1 contribution
5.0 of 5 bubbles
Good Service
New Delhi - MumbaiDomestic
Great service by Air hostesses.beatiful smile and service served by service crew specially air hostess dresscode is good
Date of travel: January 2025
5.0 of 5 bubbles
Legroom
4.0 of 5 bubbles
Seat comfort
5.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
3.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
4.0 of 5 bubbles
Food and Beverage
Written 4 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SpiceJet
Dear Guest, We're glad to hear this. Thank you for sharing your words of appreciation. We're glad we were able to impress you. Stay #RedHotSpicy 😀
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lakshmi raman
Jaipur, India
77 contributions
5.0 of 5 bubbles
Very convenient flight and good service
Jaipur - VaranasiDomestic
Ground and inflight service was good. Staff very cooperative, the Cabin Crew Ms. Sherpa was exceptionally efficient, polite, pleasant and humble. She sold me the spice max front seat☺️
Date of travel: February 2025
5.0 of 5 bubbles
Legroom
5.0 of 5 bubbles
Seat comfort
5.0 of 5 bubbles
Customer service
4.0 of 5 bubbles
Value for money
4.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
4.0 of 5 bubbles
Food and Beverage
Written 4 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SpiceJet
Dear Guest, We're glad to hear this. Thank you for sharing your words of appreciation. We're glad we were able to impress you. Stay #RedHotSpicy 😀
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Manish P
1 contribution
5.0 of 5 bubbles
Family holidays
Mumbai - New DelhiDomestic
Very good ground staff at mumbai airport, my mother who is wheelchair user was looked after all the way from checkin to flight boarding.
Date of travel: February 2025
Written 3 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SpiceJet
Dear Guest, We're glad to hear this. Thank you for sharing your words of appreciation. We're glad we were able to impress you. Stay #RedHotSpicy 😀
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-5 of 7,204
Album Categories
All photosAll Traveller Photos
Helpful
Share
Helpful
Share
Helpful
Share
Helpful
Share
Оборванная обшивка внутри салона
Helpful
Share
Showing results 1-5 of 1,571
Nomad05564988518
2 contributions
1.0 of 5 bubbles
Pls make the customer oriented policy and do not charges on 1 to 2kg extra luggage
Read full review

OnAir21109171152
1 contribution
5.0 of 5 bubbles
Pre book your meal,if you like to have food onboard
Read full review

Santhosh Nair
2 contributions
5.0 of 5 bubbles
Respect all with pleasing… will reward one day
Read full review

Quest65015738527
1 contribution
1.0 of 5 bubbles
Please Don't book Spicejet Flights.
Read full review

Travel17475627018
1 contribution
1.0 of 5 bubbles
do not travel EVER with spicejet
Read full review

Showing results 1-5 of 100
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register SpiceJet

Search flights

From:
To: