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SpiceJet


2,190 reviews
Headquarters: 319 Udyog Vihar Phase IV, Gurugram (Gurgaon) 122016 India 011 91 98718 03333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,190 Reviews from our TripAdvisor Community

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2,190 reviews from our community

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Showing 2,106: English reviews
Colombo, Sri Lanka
Level 5 Contributor
24 reviews
5 helpful votes
Reviewed yesterday
NEW

A budget airline that keeps its promise. No issues. Do note that seat selection, meals, and inflight entertainments are not automatically included, but can be purchased. Staff are very polite. I recommend this airline for those who just want to get from A to B in the most economical fashion.

Asia Economy Colombo - New Delhi
Helpful?
Thank Rehman A
Gurugram (Gurgaon), India
Level 6 Contributor
427 reviews
117 helpful votes
Reviewed yesterday
NEW
via mobile

Travelled from Delhi to Goa on the 1130 flight from Delhi. Had booked Spicemax option for seats and food benefits. At the time of booking, I had clearly asked what would be served, it was mentioned lunch. Imagine my surprise, on the actual flight, when we were categorically told that breakfast was picked up and not lunch, because pick up...

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Domestic Economy New Delhi - Goa

Helpful?
Thank AjayKacker
Emirate of Dubai, United Arab Emirates
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed yesterday
NEW

We booked two aisle seats online , but when we boarded the flight, our seats were not the ones we had booked. In the name of budget airline, Spice Jet is finding ways to squeeze money from the passengers. I found several customers complaining about the huge excess baggage fee they had to pay for slight excess in the weight...

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International Economy Sharjah - Pune

Helpful?
Thank Chandanaaa
New Delhi, India
Level 6 Contributor
105 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

I had the occasion to travel by flight No.SG197 on 12th October, 2018. It is a very punctual airline with neat and clean aeroplanes. Cabin crew is very courteous. Ground staff is also very efficient and accommodative.

Domestic Economy New Delhi - Bengaluru
Helpful?
Thank 466surenderm
Hyderabad, India
Level 6 Contributor
1,011 reviews
486 helpful votes
Reviewed yesterday
NEW

Customer Service Executive Manasa impressed me to the hilt by her friendly and courteous demeanour during my check in period at Hyderabad Airport. At the Departure Counter, personalised level of service accorded to me by Sunil, Duty Manager was commendable. I am thankful to Sunil. He also explained me in greater detail, how Ajay Singh, Chairman-Managing Director had been instrumental...

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Domestic Economy Hyderabad - Mumbai

Helpful?
Thank Kesava_Mallia
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Colombo, Sri Lanka
Level 2 Contributor
8 reviews
Reviewed 2 days ago
NEW

Any enquiry from customers forwarding being ignored by superiors mean it is not ruled to accept reliable words to improve complicated situations in the flight schedule as well as ground staff too.

Domestic Economy Chennai - Coimbatore
Helpful?
Thank meiyappanrajendram
Chennai, India
Level 6 Contributor
122 reviews
37 helpful votes
Reviewed 2 days ago
NEW

This is pathetic airline in customer service. no worry about customers. I raised an issue with the airline customer service and they are still working on the same after a month. Nodal office and Appellate authority are jokers. Name sake posts. Once the price of the air ticket goes up not many will choose this airline.

Domestic Economy Chennai - Kochi (Cochin)
Helpful?
Thank HappyToTravel06
Pune
Level 5 Contributor
94 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

Traveled to Delhi from Pune last week on Spice jet. I purposely took this in spite of having a few other options. This was based on my previous travel experience. I was not wrong. Timely check in, on time departure, food quality, everything was as per expectation. I have decided to give 5 * rating for this trip. However, it...

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Domestic Economy Pune - New Delhi

Helpful?
Thank Mangesh-73
1 review
Reviewed 2 days ago
NEW
via mobile

Really pissed by this particular airline. I traveled many time by other airlines also but never faced any problem and not even thought of writing any reviews if any minor discomforts are there. But these muggers pissed me off by putting too much extra charges on me for not seeing anything written about extra 15kg luggage on my ticket and...

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Domestic Economy New Delhi - Bengaluru

Helpful?
Thank Sunny C
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW
via mobile

Good people to fly with. I had landed just about the time as the check in was closing. They took care to not just ensure a boarding pass but expedited me through security. That was kinda beyond call of duty. Well appreciated. The crew noticed that I had dozed off during meal service, they let me be and then provided...

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Domestic Economy Hyderabad - Mumbai

Helpful?
Thank Prashant M
See travel tips for airlines
“You may be able to request a seating option for free at check-in”
Rehman5000, 18 Oct 2018 | Read review
“Don’t carry your laptop in your cabin bag. Keep very few things inside the cabin bag to avoid paying excess baggage fee.”
Chandanaaa, 18 Oct 2018 | Read review
“totally terrible customer service”
meiyappanrajendram, 17 Oct 2018 | Read review
“Always arrive at check-in much before schedule to guarantee reservations”
JaspalSahans, 15 Oct 2018 | Read review
“It is good if you get the priority boarding add-on service”
gpsingh_9999, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About SpiceJet
Indian low-cost carrier SpiceJet (SG) is one of the country's biggest airlines when measured by the number of domestic passengers. The airline flies non-stop to about 50 destinations, including more than 40 within India. International destinations include Afghanistan, the Maldives, Nepal, Oman, Sri Lanka, Thailand and the United Arab Emirates. SpiceJet's fleet consists solely of planes with Economy Class seating. Passengers who opt for SpiceMax receive priority check-in and seats with extra legroom. SpiceJet's primary hubs are located at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Ahmedabad's Sardar Vallabhbhai Patel International Airport (AMD).

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